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CurveDream has a rating of 2.3 stars from 8,889 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 43rd among Women's Clothing sites.
The green dress I ordered looks awesome in the photo, but not on me. I was sad. The black scoop dress I ordered looks awesome in the photo too -- but it still hasn't arrived. I ordered two dresses at the same time -- and the green one arrived weeks ago -- but no word on the black scoop dress.
Bought 2 pairs of capris.They are NOT as pictured.,cheap fabric,looks like a clown costume.I would NEVER recommend this site.
Im almost positive they will Not share this on their their site.
BEWARE...
I like the design of the shirts, but the material is not what I consider sweatshirt fabric. The fit is ok and if the T-shirt material holds up and wears well I will be satisfied. The material has a silky feel and perhaps it will be warm. It took a long time from when the order was placed for me to receive it. It was also made in China which is a negative.
The two articles above that I ordered are not described correctly. You say that they are sweatshirts and they certainly are NOT. Those are just TOPS. I ordered them thinking that they were sweatshirts. I won't be ordering from you again.
It was easy to use your site and I received my purchase. Unfortunately I am not happy with what I received. It just looks cheap. I wish it looked like the photo on the site. That photo looks great compared to what I received.
Disappointed that I never received my order. Contacted Curvedream and was notified that an immediate refund would be issued. No explanation was given as to why my order did not go through.
Not yet credited to bank, but I appreciate Customer Srvc for its quick response.
The ordering and delivery were ok. But the clothes are disappointing; not as expected. I am hoping the return process goes well….
This was described as a sweatshirt and it is only a t-shirt. I ordered a second one trying to return them and you won't allow it.
I also have a Bohemia Denim Jacket that I have been waiting for and you said it was delivered. It was NOT delivered to me. I have already paid for it and I expect a new jacket to be sent to me please.
I have purchase several items from your company and have been very pleased with the product and the ease of ordering.
The material is not what I expected, not what it looks like in the photo. I thought it would be more like a cotton material but it's more polyester. It will probably be too warm to wear in hot weather.
The items delivered look nothing like the items in the photographs on your site. The sizing is too small, even when I carefully consulted your sizing chart. Very disappointed and will not order again.
The sizing charts were different for each dress, but the measurements are accurate! I bought a large and an extra large when I normally wear a medium, but I measured myself and used the sizing chart for each dress. Voila!
The sizing charts were different for each dress. I am hoping the measurements are accurate!
Only one pic on most of the clothes. You can't tell the cut of most of the tops. Materials is not as described in two of the tops I ordered. Disappointed. To expense to mail back. Not in America.
Would like more pics of each outfit on ladies
Love what I see, hope they fit. Would like more pics of each outfit on ladies
Still waiting for a return address label so I can return the whole order I have sent off 4 or more emails with no return label
"Dear valued customer,
Sorry for any inconvenience caused. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.
We apologize for any difficulty you experienced in reaching our customer service department. As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We appreciate your interest in our products and hope to have the opportunity to provide you with a better shopping experience in the future.
If you have any questions, please contact us by email at service@curvedream.com. We put customer experience first and will continue to make improvements.
Team CurveDream"
The quality of dress was not good. It was not as pictured. The lace overlay was not real but was stamped into the fabric.
The return was not easy.
"Dear valued customer,
Sorry for any inconvenience caused. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.
We apologize for any difficulty you experienced in reaching our customer service department. As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We appreciate your interest in our products and hope to have the opportunity to provide you with a better shopping experience in the future.
If you have any questions, please contact us by email at service@curvedream.com. We put customer experience first and will continue to make improvements.
Team CurveDream"
I Then ask where did I get those pants and I tell him and I told him also that they would love these pants to order them as soon as they possibly could did not have to wait long for the pants. I give the pants personally 100% great.
I like all 3 items that I ordered and received; however, I need to return the button front dress, as it is too small. Totally unable to button. So far, I am very pleased with the service that I received. I hope that I am able to figure out how to make a return.
I am requesting to return this unworn outfit I purchased as a Mother's Day gift. The outfit doesn't fit her, the the top and pants don't match and the fabric is not as expected. Please send instructions as to how I can process my request for a full refund of $49.98.
Never received my order, so I can not describe my experience without the actual products
"Dear Customer,
Thank you for sharing your feedback with us.
We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment. After checking, your order is already being dispatched.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream"
The sweater looks nothing like the picture. The colors are different the stripes are different. I waited so long for this sweater I decided to keep what I got because I did not want to wait to return and then get another one.
I had to email twice to get a response about the return address and return information because there was no other information on the site or on my order. Also, no information or paperwork in the package with the pants
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
Please feel free to contact us anytime. Have a great day!"