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CurveDream has a rating of 2.2 stars from 8,926 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 34th among Women's Clothing sites.
I ordered the above items. The very tightly wrapped package arrived and I do not NOT like the coat. As to the the color block sweater, I did not receive it. I did receive a multi colored sort of jacket that is not a sweater...not knitted and ugly as sin. It is a polyester/nylon light fabric poorly made and will NEVER be worn. I will try to contact the phone number listed on my credit card statement and try to return both items.
Item return for poor Quality.
Return Secaucus NJ, July 26
1ZA102E*********************100
Easy ordering. Speedy delivery. Good product. Will order again.
.i am 75 years old. The dress was too big on top. Very disappointed.
I would have liked a little more info. On this dress.
I needed a light sweater to wear as summer transitions to fall and this one is perfect. It is very good quality and the fit is true to size. I love the bright colors and I am able to wear a lot of different things with it. A great purchase.
The clothes looked very nice on the website, but they didn't hold up to expectations and the sizes are way off. I ordered a 22/24 and it was way to small. I wear a size 18w when shopping at JCPenney or kohl's.
They seem to have stylish clothes for plus sizes. I will rate my experience once the clothes arrive.
The product is not as pictured. To return you have to send it to a different address. They would not supply it until I repeatedly said that I did not want it. You have to return at your own expense plus supply the tracking number so that they can verify.
I have tried yo be in touch several times to return them and no one has sent me the return address. I got a text that I needed to pay $5 to talk with someone! I want to hear from someone asap to return the shirts!
They take longer than it states even when you pay for express postage
Clothes are of good quality but the sizes are different with the top and pants sets, tops are bigger sizes while the pants are too small.
I loved the pictures of the dresses and had so many picked out. Maybe I chose the artist two and others are fine, but I am so displeased with the products I received. I'm trying to return them and I have but even gotten a response with the return addresses.
I ordered a pair of pants and when I received them I did not think they fit the description. I contacted curvedream for a return, and they offered to give me a gift card to cover the cost of the pants, but not the shipping. I accepted the offer and ordered another pair of pants, and did not receive them.
I was hoping the clothes shown were what I would receive but am very disappointed. They are about 2 sizes smaller than normal. The quality of the fabric the clothes are made is very cheep. They are not as pictured.
The pay was confusing. I did not want to use PayPal. I never said ship now but it was shipped to me
I think the shirt is light weight. Not sweatshirt weight. I am not sure about the sizing. It looks kind of small.
Still trying to get the return address so I can return pants I ordered. They make it very difficult to return an item. I requested the return information 4/19; this is 4/28 and I still don't have it. Operates like a scam.
I used the size scale. Even went up a size to make sure. 1 shirt fits. I. Not happy with the fabric either.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
Everything looks great. Everything was on time. I like the follow up service too.
It was great. I ordered a medium and it was too big so I contacted Curve Dream to see about exchanging it for a small. They worked with me to get the small and not have to go through the hassle of returning the first one. The small fits perfect and I absolutely love it. I gave the medium to a friend who also really loves it.
Like your style of clothes and the variety but your sizing is not correct! I did get a return E-Mail but did not receive a return address label to send dress back. I am not pleased with how difficult it is to return anything..
Like your style of clothes and the variety.
Dress not as pictured. Poor quality material, color, and shape of dress different than shown.
Jumped through their hoops to return the item and I paid to ship it back (5.85). Got a refund minus $11.99 of the amount I paid for the original item because that was the shipping cost.
So I paid 17.84 to try on a poorly made dress that wasn't as advertised on the website.
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.
Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order. We do understand your disappointment, and we will do our absolute best to help you receive the order as soon as possible.
Due to insufficient information, could you please contact us at service@curvedream.com and send us your order number? Please rest assured that we will investigate the issue and provide a resolution that will meet your satisfaction.
We sincerely apologize for any inconvenience caused. Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Team CurveDream