I have been waiting to recieve a return label and never received it yet,probably will not order from here again,I have to wait days before anyone gets back with me,other companies give a return label right away you try to make me settle for $11.00 and I want to return it!

While the product is described as a sweatshirt, it is not the usual fairly heavy cotton with "fluff" on the inside. It is made with nylon-type material, but does have sweatshirt type cuffs and bottom hem.

My complaint is that I have not received this order at all. My issue with your company! Is as follows: you didn't acknowledge my order and start the process immediately, I had to contact you what was going on with it. Then I was advised that you couldn't supply certain items, in fact it was the main item I wanted which was showing in stock when I placed the order

I ordered 4tops on Jan 12. I never received any of them- could not get hold of anyone nor could I get into my account. Every time I tried it said it was unavailable & they were working on it. Or invalid email address- there was no customer service!

This product was so disappointing. The fabric, where does that kind of cheap rough fabric come from?
Why do you not include in the package paperwork that tells how to return? The outside of the package is marked "No return service"... what kind of company does this?

Poor quality product, poor customer service and they are refusing to provide me with an address to which I may return these cheap products. They have offered to give me $18(!) to keep these clothes I will never wear and for which I paid $75.65(!)...

Very disappointed in their customer service regarding returns. I have sent 4 emails to try to get a return authorization and address to send items that do not fit. They sent an initial response offering $15 to keep these items with steps to return them without disclosing a return authorization and address to send them.

I have contacted this company 3 times to return my items and they have asked twice what the issue was with the clothes. I have stated twice that they are.too small and I want to return them. I spent way too much on this order to not have any of them fit.

The ordered clothes look nothing like the advertisement photo and the material is awful.
Returning the items was troublesome, even though I did return the clothes and have not been reimbursed
My money.

I was a little wary that these products would not be good quality or would actually come from China. But I'm really pleased with the quality and they arrived in a normal timeframe (meaning they weren't shipped from China!)

First order and I was afraid it was another facebook scam. But recieved a refund for the one top I had ordered that was out of stock. Seemed the order took a while to get here but everything else was received and I like everyone of my tops. People say sizes run very small - NOT true with my order! All sizes were ordered medium - a couple tops were more a large then a medium but not to bad. Love them all!

I sent an email in reference to returning one item and exchange the others. No response and no phone number to speak with someone. I would also like to order more items. But not until this order is cirrected.

The dress doesn't look like the picture at all. So I am trying to return it.