About the Business
Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Reviews Summary
CurveDream has a rating of 2.3 stars from 8,925 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 33rd among Women's Clothing sites.
Instant Feedback
The look of the items are nice but many of the fabrics were not nice and sizing is in consistent.
Shipping took a while and I can not get any response for approval and directions for my returns. I have now sent three emails and have had no responses. The website says toy have 30 days for returns and have to contact customer service for return directions and approval. It says someone will respond within 24 hours and I still have no response after almost two weeks.
They do not have a phone number to contact someone.
Never got my order. Was charged twice. Brought to CurveDream attention, it took a 3-4 days before they credited my card. I filed a complaint and decided to cancel my order.
I really did want the swim suit but unfortunately I ordered from a different company.
Disappointing initially as I did not receive any confirmation of my purchase for quite a few days. I received the item before any notification. Thought jacket was not of great quality for the price thank you
Difficulty in returning item. No actual phone number to talk to a person who could help me. Offered money to keep the item which I found to be strange. Quality of item was good but the difficulty in getting a response to my desire to return the item has convinced me to not order anything else from you.
Two of the items I ordered were never delivered. Because of this, I am not planning on purchasing here again. The dress is beautiful, and fits well and I am very satisfied with it. The tee shirt is adorable and I am very happy with it. I have purchased from you before, and never had a problem until now.
Love the clothes, but when I add something to the cart, I would like to be able to go back to where I was instead of starting over. That is very time consuming. Thank you
The colors were not exactly as I expected, they appeared more muted in the pic but I do love the softness of the sweater. Just the thing for the change of weather and it does go well with a lot of tshirts for layering.
The shoulder had an open seam about 2 inches long. I was able to match the yarn close enough to fix it.
I did not want to take the time involved to return it and reorder.
Anyway, I do like the sweater very much.
It seemed like it took a very long time to receive my merchandise. I rarely order over the internet because the sizes vary so much.
I will probably order again from you but will be cautious as to the correct size I should order.
I paid for 3-7 days (excluding holidays) wanting them for a trip and they arrived in 12 days. Save the shipping money and just get the later shipping. They won't refund me the difference in shipping. They ignored my request.
Easy to navigate the site, easy to order and delivery was fast.
Websites are fake. No one to contact. Cheap dress. Zipper so fragile it will break. Can't unzip it. Have to pull dress, very carefully, over my head! No reliable receive date. Potluck. No tracking while in China.
Great quality in everything I've ordered so far. I now have 7 different items. The sizing of all my items have been perfect. The time from shipping to delivery is fairly quick. The website is a breeze to monuever through. I am very pleased
I ordered these dresses a size larger than your size chart indicated and they are still too small. It has taken a week for you to respond to me, becase of the slowness of response I give you a low score on customer service
I have had trouble finding dresses in Plus Sizes that don't look like every other plus sized dress. These are actually very complimentary and comfortable. I wasn't sure what to expect about how well made they would be, but they are very well made.
Too many emails when all I wanted to do was return. When I finally got to the point where I could either accept some credit and keep it, or eventually return it, they gave me a seven day time frame to get it to them with a tracking number, so in the end, I accepted a partial credit and kept the item which I will pass on to some homeless person.
The items I ordered didn't fit and I want to return them. I have followed the instructions for returns but ht response has been extremely slow. I received a reply after 3 days asking a reason for the returns and I sent an immediate response. It has been a week since I responded and have even sent another message and still no response. I am waiting for a return address to send the merchandise back and have not heard a word. It has been almost two weeks and they only have a 30 day return policy. I am very concerned and disappointed in this poor service.
I ordered two dresses. They were nice, but unfortunately didn't fit. Curve dream told me to keep the dresses and donate them, and they gave me store credit to use how ever I wanted
I will never order from this company again. I had to return most of the clothes because they didn't fit. Then had to chase the refund up for weeks with customer service which is very slow to respond. It is now more than a month since I returned the clothes and although they pretended they had issued a refund, they hadn't. You have been warned. I guess I will have to report this to the relevant authorities.
I didn't know that purchasing from this site would be a gamble. I decided to take it. I was grossly disappointed. The quality of fabric was way below what I was expecting. The fabric feels cheap in your hand. It is slick and shiny. The embroidery is loose and sloppy. I will never be shopping from them again. It almost seems like the dress was a copycat of what was pictured. I don't believe the model is wearing the dress that I received.
Shipping was long in receiving one of the three items ordered. The other two items were out of stock and I wasn't notified of this fact until I sent an email asking when I was to receive them. Customer service was good though and emailed me back promptly and issued a refund
Quality of dress was low. It looked nothing like the picture or description. Not even the same dress! Will not order again!
"尊敬的客户，
感谢您向我们报告您最近订单的问题。对于由此造成的任何混乱或不便，我们深表歉意。
如果您认为产品与网上图片差异太大，您可以向我们发送照片以报告问题并获得赔偿。我们理解不同的人对物品有不同的期望，但我们始终努力为客户提供最优惠的商品。我们非常感谢您的反馈，我们会将其转发给我们的相关部门。我们致力于为您提供优质的产品和服务。
对于处理您的退货请求给您带来的任何不便，我们深表歉意。我们理解退货是客户体验的重要组成部分，我们努力使流程尽可能顺畅和高效。
感谢您向我们报告此事，如果我们可以做任何其他事情来进一步帮助您，请告诉我们。
请随时通过电子邮件 service@curvedream.com 与我们联系。我们的客户服务团队随时为您提供帮助。
CurveDream 团队"
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream