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CurveDream has a rating of 2.3 stars from 8,890 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 43rd among Women's Clothing sites.
Sizes are so much smaller than expected even when ordering larger than I needed. I ordered several outfits and after ordering noticed a discount that I should have asked for, customer service was great to help me out and provide the discount. After getting the clothes I didn't fit into any of them, ordered 3x's and I'm guessing more like size 14 or 16. I've returned all the products and am still waiting on the refund, has been almost 30 days.
Better pic in the website than in person. Terrible quality of fabrics! Styles to big, even though I ordered small. It's like a big medium not well done!
I loved the trendy clothing. The price is right. The pieces I ordered were very well made. This was my First time ordering. The shirt, a little big was fine, but the jeans, both pair, did not fit. An extra large should have been just fine, however I could not get the waist up all the way nor could I close the pants.
I didn't get told it was out of stock till I enquired where my order was so that was a bit confusing. It takes way too long to get it here.
Although I was offered a discount on my next purchase so that was very nice.
Everything I've bought from here I have loved.! Always get compliments on what I wear when I wear it!
I was never sent a confirmation text or email so I ordered it twice. I thought, due to the picture this was a muslin material but its some cheap poly blend. I don't like it because it doesn't wick or absorb sweat. I prefer natural fabrics.
Clothes run very small. Wear an XL-XXL depending on who makes the clothes. Ordered a 3XL to be safe and it is lucky to be the size of a L. One shirt does not even look anything like I bought. Guess thats what you get buying from a rip off overseas company!
It took a long time to arrive, over 7 days and it was too small. The only customer service is online, which sucks. After receiving a reply as how to do a return, I was told I will have to pay for return shipping. I will not be ordering from this company again.
I placed my order on December 11, but didn't receive it until December 30, so not in time for Christmas.There were 3 shipping labels on it. I could see the edge of the original label, and it was from China. Supposedly the garment was made in and shipped in the U.S. Not true. Don't buy anything from these people. Also there were no return labels or any directions as to how to return the garment.
First time customer snd hope to repeat once I return oy two of the right pieces because of the size was too big for me. Otherwise, I would say that if you order from Curve Dream you will not be disappointed.
First time ordering from this site. Found all four items are too small. Have tried three times (since delivery on 11/03/2022) to get information on how to exchange the merchandise, but have not heard a word from the vendor (IVYALPHA)! Extremely disappointed, dissatisfied, unhappy, and more!
First time ordering from this site. Will have more to say once I receive the order and can see how the sweatshirts fit!
Had to return everything. Took 5 emails to get address to send return and still have not received refund!
The clothes that I preferred are all classic chic and with the exception of 1 piece, the sizing was perfect. This was my first time ordering but it will not be my last. I've already told my girlfriends about this site.
To date I have not received my items nor correspondence regarding same. Basically they take your money and send you nothing.
I am instituting a chargeback today for the entire amount since I refuse to sit idly by and be ripped off. If I could rate them zero, I would
Beautiful dresses, but I must return them because they are much smaller than normal medium. I asked for instructions for returning them and for a refund. After a second email, they did provide an address, trying to convince me to take a small refund or take credit. I have absolutely no use for dresses that do not fit so hopefully will receive the full refund. Most companies provide a printable return mail label and UPS or another carrier to pick it up. I will not order from CurveDream again because of complicated return policies.
Mistakenly placed the a order with a x small top. Emailed them only to find I place two. When I got my second one, I took the x small and put it in the second delivery. I sent it back using the address on the package. Later found out I passed the 30 day limit. So no shirts and out 90 some dollars. Sad part I was doing to order more. Never again.
When the dress as I bought, turned out to be too small, I attempted to return them. It's been a week and I'm still trying to get the return address. No luck so far.
"Dear valued customer,
Sorry for any inconvenience caused. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.
We apologize for any difficulty you experienced in reaching our customer service department. As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We appreciate your interest in our products and hope to have the opportunity to provide you with a better shopping experience in the future.
If you have any questions, please contact us by email at service@curvedream.com. We put customer experience first and will continue to make improvements.
Team CurveDream"
I do not recommend purchasing clothing from CurveDream. They are poorly designed, incorrectly sized, made of low quality materials, and have a false return policy that is deliberately cumbersome to detour customers from returning their purchases. I was not provided an address when I indicated I wanted to return the ill-fitting items. Customers are required to pay all return costs. I was offered $15 per item in lieu of a full refund (granted I could keep the items however I have no desire to clutter my home with clothes I won't ever wear). Be warned and aware of the companies products and practices.
Ordered 2 pairs of pants. One pair looked like the picture, cheap fabric that lost shape in one wearing but weren't terribly expensive either.
Other pair was awful. Summer style pants in a synthetic fake wool. (Label said cotton :D )
Not at all what was offered. Badly sewn, fabric was completely unsuited to the style and also too hot for summer. Donated immediately. Hopefully the fabric can be recycled.
Waste of money overall.
Both items shown & titled sweat$#*!s. I rec'd silky long-sleeve T-shirts. Shipping took forever. Plus no receipt to return items. If I can get these in a real sweatshirt, I would reorder. Sizes were off.
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.
"Dear customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
If you think the product differs too much from the picture online, you can send us a photo to report the issue and get compensation. We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
We apologize for any inconvenience caused by the processing your return request. We understand that returns are an essential part of the customer experience, and we strive to make the process as smooth and efficient as possible.
Thank you for bringing this to our attention, and please let us know if there is anything else we can do to assist you further.
Please do not hesitate to contact us via email service@curvedream.com. Our customer service team is always here to help.
Team CurveDream"