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The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
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I was hoping the clothes shown were what I would receive but am very disappointed. They are about 2 sizes smaller than normal. The quality of the fabric the clothes are made is very cheep. They are not as pictured.
I will definitely be back to purchase more. Nice selection.
Never received my order. They tried to say it was delivered, they would never give me a whole tracking number. Horrible customer service, no number to call and talk to someone.
Good customer service. Did take along time to receive. Very light weight material.
Received goods in timely manner. Quality was as expected in one pair of leggings.
Service was quick! Love the pants. Will shop here again.
It was good, saw exactly what I wanted.I love the shirt, it was perfect
It was good, saw exactly what I wanted.
It was out of stock and I am waiting for a refund!
So hard to purchase from international companies. Sizes are difficult and returns to China too expensive
I am just a little disappointed in the printed fabric of the top. Not as I expected.
The clothes I've ordered have been great quality at affordable prices
Your designs are quite attractive, but I will not reorder due to fit issues.
Totally disappointed. Can't return because of no return labels
I ordered two shirts from this company, thinking that they would be OK in fit according to their size chart. Well, looks like I was wrong because I received my items and they were tired. Definitely not true to size, as this company is definitely an Asian company and the sizes run smaller. When I wrote to them to return the items, they totally told me that I could not get a label from them and they didn't even provide me their address. Well., lesson learned for you. I will give you the clothing to Goodwill.
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.