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Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
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CurveDream Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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I liked the purchase, you never really know what you are going to get when you order on line. In the picture it looked like the dress sparkled in the front and was tapered almost like a frame. Neither one of those things was what I received. A little doctoring and it should be good thougv
Did not get my order! I'm very unhappy. Where is my order?!
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"
This sweater's pattern and colors are vibrant and pretty. The style is a bit different than pictured, though. I thought it would drape open the way it does on the model. It's sort of boxy and stiff.
I had higher hopes for this dress but the color was all wrong, plus I ordered by their size chart-dress too tight! I'm in the process of trying to return it now but keep getting offers to settle for other options! I don't mind that but it seems to be taking too long to settle this!
This was my first buy from this site. Checkout was fast and easy but the delivery time was quite lengthy. In fact I'd forgotten I ordered these pants. When they arrived I was very pleased with the fabric (I washed before wearing) and fit.
The product was disappointing and not what I expected. It also took a very long time to get here.
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"
The pictures of the clothes are very pretty. The clothes themselves don't match the pictures. I ordered white pants that looked like cotton blend fabric embroidered with butterflies. I received weird polyester pants with dyed butterflies stamped on the fabric. Some items were not available. I'm supposed to be receiving two more items tomorrow. If they are dyed polyester I will be returning them too.
The material was so cheap. Was small in size said it ran big did not.
I tried to contact you every way I could and got a emails returned. I was not happy with what I received and wanted to return for a smaller size with no luck. You are a very hard company to contact.
"Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream"
I will return this dress as it's a cheap looking facsimile of what is shown in the advertisement.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
The sizing of XL was more like a small 16. I bought 3 items and they were very poorly sewn and not as nice as they looked online.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
I discovered a really fabulous dress and was excited for it to come in the mail. Unfortunately, the dress was way too tight around the stomach area and this was a size large. I notified the company that I needed to refund it. It took me four emails before someone acknowledged me. Then we went through a rigmarole before I got the information of where to send it back to that was on February 6, and I'm still waiting for my refund and they did receive the package per the tracking instructions.
I really liked the clothes that I see online, but unfortunately, I will not order anything from this company again.
I ordered a dress in December hoping to wear it for my showcase dance on January 25. Several weeks passed with no communication re: my order. I finally contacted them and was told it was on back order. Fast forward several weeks and now am told the dress isn't coming in for months and I should pick something else or cancel. I really wanted the dress, but it sounds like I would never get it, so I cancelled.
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"
Good value. My only issue was the time that it took to arrive.
Placed my order Dec.28th. Its now January 24th and Im still waiting. They keep sending me emails asking me to review my order when I have nothing to review.
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"
This is a complete scam from china. Do not buy anything from here. You can not return. They offer you 8 dollars back to not return the item and then you say NO and try to return it and it cost $25 to send back to wherever they are at. THEN, you email them and then there email no longer works. And you can never get back in contact with them. DO NOT BUY!
"Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream"
The shirt I ordered & the shirt that came were two completely different shirts.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
I wish there were more choices for my age group, young seventies.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"