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CruiseDirect

How would you rate CruiseDirect?
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North Carolina
1 review
1 helpful vote
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5 star
April 30, 2019

They answered all my questions and were right on it to correct the problem. I will definitely Boos with them again. Best prices too

Date of experience: April 30, 2019
Canada
1 review
2 helpful votes
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Superb assistance
March 23, 2019

Mark Henry was fantastic... He went out of his way to help me find what we wanted. He was polite, helpful, knowledgable and fun to talk to. Thank you

Date of experience: March 22, 2019
Denmark
1 review
0 helpful votes
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My booking online
January 28, 2019

Thanks for an excellent help and service for our first booking, Sam gave us a super service, and we are very greatfull.

Date of experience: January 28, 2019
Nigeria
1 review
1 helpful vote
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Special thanks
February 22, 2019

Special thanks to Sebastian Van Lengen for making my cruise booking experience hitch free. Fingers crossed that my cruise experience is remarkable.

Date of experience: February 22, 2019
KR
1 review
1 helpful vote
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My first live chat with cruise direct was soooo good.
Hans was so helpful & kind.
He was so professional, patient.
Thank you, Hans :)

Date of experience: August 12, 2017
Florida
1 review
1 helpful vote
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Great service!
March 9, 2019

Jorge provided quick and excellent service! I called him 3x and he was very patient and accommodating each time he answered!

Date of experience: March 7, 2019
North Carolina
1 review
1 helpful vote
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Happy with Cruise Direct. Kyle Hirano was very helpful in quickly resolving an issue and making our reservations.

Date of experience: December 16, 2016
India
1 review
1 helpful vote
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Eugene Marc Henry was veryhelpful and provided all details for my cruise booking. Outstanding employee

Date of experience: January 6, 2019
Bahamas
1 review
4 helpful votes
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Sam was patient and very cordial. Since this is our first cruise we couldn't have found a better advisor.

Date of experience: May 2, 2016
Sweden
1 review
2 helpful votes
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Excellent work Maria Bu. Your company is blessed to have you as an agent!
Patrick Rambarun
P.s. Just booked online for a cruise

Date of experience: May 9, 2016
Bahrain
1 review
0 helpful votes
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The STAR employee
January 12, 2019

Eugene Marc-Henry. Is a STAR,, he was so professional and helpful,, he was capable of handling all my queries in a very professional manner

Date of experience: January 11, 2019
Curacao
1 review
0 helpful votes
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Im very happy with the service of Vega Hanst he help me so good he find out my problem he was super helpful good job Hanst

Date of experience: April 11, 2019
Philippines
1 review
3 helpful votes
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Brilliant. So easy to use and no hidden surprises at the end of the process. Nice one.

Date of experience: January 10, 2016
Malta
1 review
0 helpful votes
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Booking
July 7, 2019

VERY SATISFIED WITH THE CRUISE EXPERT AS HE HELPED ME ALL THE WAY BOTH IN THE MORNING AND EVEN NOW HE IS SUPER

Date of experience: July 6, 2019
Florida
1 review
1 helpful vote
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Croisière
December 10, 2019

J'ai réservé ma croisière du 17 décembre 2019 avec Jose Flores et j'ai été très très bien servi. Je suis retournée sur le chat avec Jose Flores pour d'autres informations pour une autre croisière en février 2020 et il m'a très bien informé.

Date of experience: December 9, 2019
Nevada
1 review
1 helpful vote
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It was a good experience and Kyle handled a tricky situation extremely well.

Date of experience: October 25, 2016
Sudan
1 review
0 helpful votes
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They are fast and very helpful and I want to travel very soon
Iwas speaking with Joes Flores and he helped me alot and reserve me a great offer

Date of experience: October 9, 2019
Netherlands
1 review
4 helpful votes
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I want to thank Jose Flores at cruisedirect, He helped me get my booking cheaper then before, MSC cr

Date of experience: October 1, 2017
Nicaragua
1 review
2 helpful votes
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Best travel agency ever!
February 25, 2017

Service is just awesome! Never dealt with a better agency after 10 years of cruising! I love it!

Date of experience: February 24, 2017
New York
1 review
2 helpful votes
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Excellent
May 15, 2016

Sam schofield was kind thoughtful and very professional I will kip his# for future plans

Date of experience: May 14, 2016

Overview

CruiseDirect has a rating of 3.3 stars from 187 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CruiseDirect most frequently mention customer service, online chat and jorge rodriguez. CruiseDirect ranks 2nd among Cruises sites.

service
14
value
13
shipping
6
returns
6
quality
10