Looking for a cruise deal for the month of November 2019 leaving from New Orleans, LA.

asked by Teresa C. on 10/23/18

2 Answers
Thumbnail of user keiths249

I got the best price from CD after shopping around but we warned I was told "no worries" your $100 on board credit will be waiting for you in your stateroom when you board. You don't get it when booking - which is why it's called an on board credit. However, when the promised credit failed to show up on our invoice or in any email from Cruise Direct I became suspicious I was being scammed again.
I was shocked when I called to press CD for an email confirming our $100 credit. The agent asked if I'd completed the REDEMPTION FORM! THIS WAS THE FIRST MENTION OF ANY REQUIRED REDEMPTION FORM NEVER PROVIDED ME! DON'T BE DECEIVED INTO BELIEVING YOUR PROMISED ON BOARD CREDIT WILL BE WAITING FOR YOU WHEN YOU BOARD UNLESS YOU HAVE THAT PROMISE IN WRITTING!

Helpful  (0)
Thumbnail of user johnm2314

Hey Teresa! We have 5 and 7 night sailings available for November 2019. You can view sailings leaving from New Orleans using the link below. If you need help or have questions let us know! You can call us at 888-407-2784 or use our live chat.

https://www.cruisedirect.com/departure-port/new-orleans

Helpful  (0)

Add your answer

Ask a question

Get answers from the CruiseDirect staff and other customers.

Have a question about
CruiseDirect?
Post Review