I'm really appreciated the online customer service Eugene Bent was brilliant to help me my request, he was really helpful thanks again!
Enrique Bravo is the best customer service agent I ever had. He helped me so much with my booking, he is wonderful!
Polite and helpful and can't even tell you how nice he is and he helped me too much until I start thinking that no one will help me like him
Thanks for professionalism and hospitality. During 20 min Eugene assisted me with my trip and payment. Im your client for ever
I have use the chat service many times before and they always respond and answer my questions and resolve any issues.
The customer service is outstanding. Every question you ask is answered quickly, very happy will book again in the future.
I had a greats help by chat with an operator (Sam Schofield). Bring me help with the problem and solve it!. Excelent Assistant!
Website was easy to navigate but I was able to use the chat they have to help me pick my room. Can't wait to start packing!
They were very patient with me and searched for the best deals for me especially given the time frame I wanted and the short notice. Great staff.
They truly care about their customers and chose and the best customer assistants.
Quick reply to customers.
Very cooperative and kind to people.
Jose Flores was very nice and patient with my questions... his response was very fast... also happy with his service :)
He is very help full and patient in entire booking process.
Thank you so much Vega... for your great service.
Thanks
Rao
Mr Hans really nice guy:)He help me a lot and answered all the questions. I hope he will get pay raise
Marlon was extremely helpful. All of my questions were answered quickly. Would definitely use this feature again
The customer service rep was outstanding and very helpful. Mark went out of his way to help resolve my problem.
Enrique Bravo from CruiseDirect provided a very good service. I was so impressed by his patient and professional.
Answer: The best time is now! But, booking an inexpensive solo cruise depends on several factors, including destination and sailing dates. Here's how you can time your trip to get the best deals: 1. Sail During the Off-Season Caribbean: The best deals are typically available from late August to early November during hurricane season. While this can come with some risk of weather disruptions, most itineraries adjust as needed to ensure passenger safety. 2. Look for Last-Minute Deals Cruise lines often reduce their prices to fill cabins closer to the sailing date, especially for solo travelers. Norwegian Cruise Line and Virgin Voyages are some cruise lines that apply these practices. 3. Book Well in Advance Conversely, booking 9-18 months ahead often gives access to early-bird discounts, particularly on solo cabins with limited availability (Most Cruise Lines Apply). If you need more guidance to your selection, please reach out and any of our skilled advisors will find the right cruise for you! Phone: 1-888-407-2784 Chat: Via our page at www.cruisedirect.com
Answer: Hi there, and thank you for reaching out about the best Solo Cruises! For solo travelers seeking the best cruise experience with discounts or specials, several cruise lines stand out for their solo-friendly accommodations and offers such as: Norwegian Cruise Line - NCL is particularly well-regarded for solo travelers, offering Studio Staterooms designed exclusively for solo guests. These staterooms are priced for one person without the additional single supplement fees typical of other cruise lines. Solo travelers also gain access to the Studio Lounge, a shared social space perfect for meeting others. Holland America Line: Holland America caters to solo cruisers with dedicated solo cabins, particularly on newer ships like the Koningsdam and Rotterdam. Their Single Partners Program includes social events like cocktail mixers and dining meetups. Royal Caribbean: This line offers solo cabins on several ships, such as Anthem of the Seas and Quantum of the Seas. Cabins vary, ensuring a mix of affordability and luxury. Activities go from fitness classes to wine tastings and plenty of opportunities to connect with others or enjoy Solo time. Virgin Voyages: Known for its modern and vibrant ships, Virgin Voyages accommodates solo travelers, and their adult-only environment and social activities, like group fitness classes and evening entertainment, make it a standout option for solo cruisers! If you need more guidance to your selection, please reach out and any of our skilled advisors will find the right cruise for you! Phone: 1-888-407-2784 Chat: Via our page at www.cruisedirect.com
Answer: Yes, vaccines are required for cruising at this time.
Answer: Sorry for the delay getting back to your question. Cruise lines with guests of different nationalities have got plenty of experience how to address their customers in various languages. It does not end with onboard entertainment. Trivia games e.g. are conducted not only in English but often in a number of tongues. The conductor may speak four languages, for example, and an assistant even some more. So the question "Who was the first man on the Moon?" would be asked in English, Spanish, Italian, French, and/or German, (depending on how many guests speak the languages) before the audience is given the chance to answer.
Answer: I got the best price from CD after shopping around but we warned I was told "no worries" your $100 on board credit will be waiting for you in your stateroom when you board. You don't get it when booking - which is why it's called an on board credit. However, when the promised credit failed to show up on our invoice or in any email from Cruise Direct I became suspicious I was being scammed again. I was shocked when I called to press CD for an email confirming our $100 credit. The agent asked if I'd completed the REDEMPTION FORM! THIS WAS THE FIRST MENTION OF ANY REQUIRED REDEMPTION FORM NEVER PROVIDED ME! DON'T BE DECEIVED INTO BELIEVING YOUR PROMISED ON BOARD CREDIT WILL BE WAITING FOR YOU WHEN YOU BOARD UNLESS YOU HAVE THAT PROMISE IN WRITTING!
Answer: CruiseDirect.com is an award winning agency that has served over a half million customers in the last 16 years. We are the most highly regarded cruise agency on the Internet with an A+ Better Business Bureau rating and a 4.6/5 star rating from 6,500 customers in the past 2 years. Our passion is to help our customers find the perfect cruise at the best price. You can find more information about us at https://www.cruisedirect.com/about-us Book with us and I can promise you will not be disappointed. Cheers, Meghan Martin Client Services Manager
Answer: Yes, cruisedirect books guests from all over the world.
Answer: I've chatted with several different agents. However, how can you ever know if a photo and a name on a site are really true?:-))
CruiseDirect has a rating of 3.3 stars from 187 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CruiseDirect most frequently mention customer service, online chat and jorge rodriguez. CruiseDirect ranks 2nd among Cruises sites.