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CreationWatches

How would you rate CreationWatches?
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California
1 review
0 helpful votes
Follow Eduard B.
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This was my 5th watch purchase and I am very pleased to say that again Raul did the same good job. The watches was delivered promptly with full tracking and I was delighted to watch its progress as it made its way speedily across East Europe with custom clearance in 3 days from order. Their price and service are always first class! Thanks again!.

Merry Christmas!

Eduard

Date of experience: December 28, 2014
Texas
1 review
0 helpful votes
Follow Glenn S.
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Although it took five days to arrive my order (seiko diver's watch), creation watches services were excellent: they communicated me through email about my order and its status, very professional in dealing business, and timely. My ordered seiko diver's looked original, shiny, and brand new, as advertised, well packaged with a sturdy red box, tag, and seiko manual booklet. I love my ordered seiko diver's watch. So far it keeps time exactly. Original watch for an affordable price. I would highly recommend creationwatches. I had done an extensive online research shopping and finally settled down with creationwatches.

Date of experience: January 20, 2016
Australia
1 review
0 helpful votes
Follow Barry M.
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This is one of the nicest watches I have ever owned. Looks great and I love the solar charger function, never need to worry about flat battery again. The date is a bit small but other than that the face is clear and easily readable and the gunmetal grey/black body with the cream face looks a million bucks. The leather band is not too shabby either. Delivery was super fast, ordered and delivered from Singapore to Gold Coast Australia in less than 2 days! Way to go DHL.

Date of experience: January 16, 2017
GB
2 reviews
0 helpful votes
Follow Ian G.
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Fantastic watch excellent value for money, super quick delivery. Highly recommended.
I ordered the watch on Thursday and received it Monday. This is a great company to deal with. Looking for to my next purchase.

Date of experience: February 14, 2017
GB
1 review
0 helpful votes
Follow Peter K.
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Really pleased with the watch I ordered and how quickly it arrived, I've purchased items in the UK that take longer to arrive! Genuine product at a great price. I will be recommending you to my family and friends, so keep up the good work!

Date of experience: September 24, 2016
Hong Kong
1 review
0 helpful votes
Follow Victor W.
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1st class company
November 6, 2020

I am absolutely delighted with the service from Creation Watches and you can definitely print that.

I bought a Orient Mako 3 at a much cheaper price than anywhere else on the Internet and it came within 1 or 2 days.

The watch is superb. The 1 year warranty could be a bit longer but overall I would definitely buy from this firm again.

I recommend to anyone interested in buying a good quality watch.

Date of experience: November 5, 2020
David K. CreationWatches Rep
over a year old

Dear Victor,

On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.

We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally

GB
1 review
0 helpful votes
Follow Steven G.
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Simply BRILLIANT!
June 7, 2016

I ordered my Seiko watch end of last week and it arrived Monday!

What fantastic service along with tracking so I could see every step of the way where my watch was.

I cannot praise this company enough for a quality watch, cheapest price on the Internet and super fast free delivery. I will be recommending Creation Watches to all my friends. Such a great transaction!

Date of experience: June 7, 2016
Massachusetts
1 review
0 helpful votes
Follow Jerome A.
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I ordered my first automatic watch from Creation Watches last July 23,2016. Ordering on their website is a breeze, easy and user friendly. The site shows delivery within 2-4 days and boy! Do they live up to that. My watch arrived in three days. The watch was packaged nicely, although it was opened by customs services and resealed before it was delivered to me. I also received updates via email, and they followed through even after my order got delivered. This shows that they have concern with their customers and reflects good customer service. I recommend this site to anyone looking to buy a watch.

Date of experience: July 26, 2016
Singapore
1 review
0 helpful votes
Follow Ryan N.
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Delivery was prompt, item received are in good condition.
I basically have no issues with the order.
I will definitely introduce creationwatches.com to all my friend who are interested in getting a watch online.

Date of experience: May 27, 2014
Cyprus
1 review
1 helpful vote
Follow Kyriakos M.
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Although I was skeptical about purchasing at Creation Watches, i took a chance and it paid off. Great watch and even greater seller. Fast shipment and professional feedback on their behalf. Recommended! Thank you!

Date of experience: May 12, 2015
Japan
1 review
0 helpful votes
Follow Sameer M.
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Bought Orient ray. Price offered was very competitive. Seller offered premium international shipping free! Received the brand new original watch in 3 days at my place in Japan. Would purchase again from this seller.

Date of experience: May 25, 2015
GB
1 review
0 helpful votes
Follow David H.
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Every thing went well from start to finish. Cost was lower than from other suppliers. Order could be tracked on DHL website and watch arrived within four days. It was well packaged with box and papers etc. All round an excellent shopping experience and one that I would recommend to friends and family. I will shop again with confidence.

Date of experience: June 23, 2016
Spain
1 review
1 helpful vote
Follow Miguel C.
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Great site to purchase watches. Highlights of all: great prices, quality products and quick deliveries. From my experience in two orders, both took just under four days to reach Spain. Watches also came with documentation (manuals and warranty) and the corresponding case. Strongly recommended.

Date of experience: January 5, 2014
Portugal
1 review
1 helpful vote
Follow Ana G.
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Excellent pricing, free shipping and a very helpful and responsive customer support team. The watch was a little delayed at customs, but creation watches took care of everything! I absolutely recommend buying with creation watches. So far, best online watch shopping experience I've had.

Date of experience: October 12, 2015
GB
1 review
0 helpful votes
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SKX009K2 seiko.
March 1, 2015

Hello I received the watch yesterday (took only 3 days to reach me in the uk). I would first like to say how amazing the service is that creation provide even though their profit margins are quite low they still give A+ service which is great. Second are obviously the price paid which is the best value in my opinion.
The watch arrived fully packaged with all stickers and hang tags unblemished in brand new factory as you would expect.
All in all I would definitely recommend creation to anyone and I am already lining up my next purchase.
Thanks.

Date of experience: February 28, 2015
GB
1 review
0 helpful votes
Follow Paul M.
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At first, days past as to whether to order online through creationwatches or not.
But so glad I did as within 3 days watch was delivered via DHL to my door
Well packaged and watch in pristine condition, definitely recommend and will
Buy from them again. Many thanks

Date of experience: March 14, 2015
Bulgaria
1 review
0 helpful votes
Follow Teodosi T.
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I really like this online watch store. All models are original. Delivery is free. The communication is perfect. The prices are great. I bought about 10 watches from the site and I am more than happy. I buy watches only from you. Thank you for everything. Good luck and Cheers to your entire team. Greetings.

Date of experience: October 6, 2020
David K. CreationWatches Rep
over a year old

Dear Teodosi,

On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.

We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally

Australia
1 review
0 helpful votes
Follow Kim P.
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Customer service could be better
March 11, 2022

I bought a Seiko watch from 'Creationwatches' aka 'Downunderwatches.com' aka 'Citywatches.co.nz' a few days before Christmas after checking productreview.com.au (3/5), trustpilot (4.5/5), sitejabber (4.7/5) which would lead you to think that it would be OK to buy from this company.

They have a refund policy on their website of 30 days. I reached out to them and after taking pictures of the watch and emailing it back to them as requested, they asked me to send the watch to

Name: SE020 IDS Company
Address: Unit 2/38 Zakwell Court, Suite SE020,
Coolaroo, VIC 3048, Australia

I sent it via Express post with a tracking number - the tracking number shows that it got there 14th Jan. At this point, I still thought everything was fine. Long story short, it took several emails and me following up to get a refund - it's March. I did get the refund, so I have increased the star rating from 1 to 3.

Date of experience: March 11, 2022
David K. CreationWatches Rep
over a year old

Dear Kim Pham,

We sincerely apologize for the inconvenience caused to you.

We confirm your payment has been refunded and should appear in your
Paypal statement in due course. Also we have sent you payment refund proof via mail.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally

Australia
1 review
0 helpful votes
Follow Nick E.
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Outstanding company
December 1, 2015

Thank you so much, I've ordered from creation watches three times now and every time service shipping and quality of the product has been excellent. Their prices are very fair and the stock they carry on hand is amazing. All three orders have shipped same day or day following and arrived two days after that to all points on the globe. I will always purchase Japanese watches from creation watches.

Date of experience: December 1, 2015
Viet Nam
1 review
0 helpful votes
Follow Khoa N.
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The watch reached my friend some times after my departure for Vietnam, and I have arranged my friend carrying it back to Vietnam few days afterwards. Watch is safe and sound, and on my wrist everyday to office. Overall, it has been very good shopping experience with you guys. I have recommended to some of my friends as they are also looking for watches. And I stressed with them your efforts in verifying details of the transaction to ensure proper understanding of client situation. This is quite valuable, given the high rate of failed delivery in Vietnam (personally I lost two books going through Customs). Definitely I will come back to Creation Watch should I need new one.

Date of experience: September 5, 2014

Overview

CreationWatches has a rating of 4.4 stars from 1,191 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CreationWatches most frequently mention fast delivery, customer service and shopping experience. CreationWatches ranks 18th among Discount Asian Products sites.

service
221
value
223
shipping
221
returns
77
quality
217
+95