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Covers & AllReviews 25,236

4.6

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From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+412
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Covers & All Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
4,841
shipping
332
quality
21,547
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Ohio
1 review
0 helpful votes
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Awesome quality cover!
December 1, 2021

Great cover for fireplace. Well constructed and delivered on time. Will be ordering a grill cover

Date of experience: December 1, 2021
New York
1 review
0 helpful votes
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Great Covers
December 1, 2021

Ordered three different covers for our deck furniture and all custom sizes. They all fit like a glove and seem to be well made. Should last for years.

Date of experience: December 1, 2021
Michigan
2 reviews
0 helpful votes
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A good fit
December 1, 2021

The website was easy to navigate and the cover arrived within 10 days and fit perfectly. It looks good and fits properly. We will see how long it lasts.

Date of experience: December 1, 2021
California
0 reviews
0 helpful votes
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Very dissatisfied.
December 31, 2021

Placed an order for 2 storage bags and a side burner cover.

I never received the storage bags and the side burner cover does not fit after inputting the correct measurements. Pretty dismal way to handle a customer's order.

Date of experience: December 1, 2021
Veeni M. — Covers & All Rep
over a year old

Hi Mao, We are sorry to note your disappointment with the product received and apologize that our service does not meet your expectations. We at Covers&all always try our best to make the cover the same as per the product requirement. As you have shared your concern with us we have passed the same to our quality team. They will contact you shortly and provide you the best possible resolution for the same.

Nebraska
1 review
0 helpful votes
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Great verification on order
December 1, 2021

Thorough directions on measurements. High quality material. Great follow up on measurements.

Date of experience: December 1, 2021
Washington
1 review
0 helpful votes
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AC Cover
November 30, 2021

Easy to order custom cover for my AC. The suggested "balloon" for the top does keep moisture from pooling. We

Date of experience: November 30, 2021
Michigan
1 review
0 helpful votes
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Dont shop online
December 30, 2021

Your idea of e gift cards is not right at all. First you wont send checks and now you wont send a plastic gift card to me! What are you getting that cheap? I want to shop in my hometown. I dont shop on line just send me a gift card or a check and stop being so cheap! You make enough money for the surveys we do but you just want to make more and more and pay us less and less! Like i said quit being so dneap and send me a gift card
Tom oien

Date of experience: November 30, 2021
Veeni M. — Covers & All Rep
over a year old

Hi Tom, We are sorry to note your disappointment. As we are in the E-commerce business, we can provide the gift card in a digital way to your entered email address. It will also maintain the security of the gift card code. Customers can avail the same at the time of placing an order over the website. On the checkout page, customers can get the option to add the gift card code received via email. We understand that ordering anything online can seem to be a leap of faith, so with every order, we try to ensure you don't feel let down. Also, we provide 24x7 customer support via call or chat. If any issue occurs, our customer service team will be more than happy to assist you with the same.

Texas
2 reviews
0 helpful votes
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Great Barbecue Cover
November 29, 2021

It was really a pretty simple process to measure my barbecue and submit them for a custom cover. There was a little back and forth questions to make sure my measurements were correct. I received the cover a couple of weeks later. It fit perfectly and was very well made and heavy duty. Much better than the original

Date of experience: November 29, 2021
Florida
2 reviews
0 helpful votes
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Great Product
November 29, 2021

I have now ordered 2 of Covers & All's covers for my Golden's Cast Iron grill. The covers fit great! We've only had one on now for about a month but I expect that it will be in use for a very long time. I ordered 2 so that I'd have one years down the road to replace the current one when it finally gets tired.
The material seems to be good quality and I think it will last quite a few years. I highly recommend this company.

Date of experience: November 29, 2021
Virginia
1 review
0 helpful votes
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Easy purchase, great product.
November 29, 2021

Great selection and navigation on the website was easy.

Date of experience: November 29, 2021
Colorado
1 review
0 helpful votes
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Product not Received
December 29, 2021

I still am waiting for the products. Why would it be delayed for so long?

Date of experience: November 29, 2021
Veeni M. — Covers & All Rep
over a year old

Hello Cynthia, we regret to learn of your dissatisfaction with the order's delivery. The order was rushed constructed and dispatched as per the schedule, however, it was delayed in transit. Although we employ leading delivery companies such as FedEx, UPS, and DHL, we have no control over whether or not the package is delayed in route. Furthermore, Covers&all has no control over the performance of third-party couriers and is not liable for any delays caused by the couriers' shipping service.

We have contacted FedEx and have kept you in the loop for real-time updates. If there is no update on the package, we would request you to write to us back in the same email. We'll proceed further with the best possible resolution. For further assistance, feel free to write to us at feedback@coversandall.com.

Oregon
2 reviews
0 helpful votes
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Chair covers
November 29, 2021

We customized this for our folding outdoor chairs. They are perfect. We have already recommended to our family.

Date of experience: November 29, 2021
Indiana
1 review
0 helpful votes
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Highly recommend!
November 29, 2021

Great cover. After months of searching for a replacement for a cover included with my firepit table, I came across coversandall. The original cover degraded substantially in the weather in just over a year. So, I specifically was looking for a heavy duty and weather-resistant material. The other challenge was the unusually large dimensions needed. Coversandall offered solution for both. Despite 2 shipping delays, it arrived better than expected and the quality was immediately apparent. Once covering the table, it was clear that the measurements were perfect. It fit like a glove! The quality and workmanship were stellar. I did contact customer support soon after placing my order to request the most durable option. They quickly accommodated my request and billed me for the difference. Once I received it, I realized that I didn't need to get the most expensive one but I am happy to have peace of mind knowing my table will not outlive the cover necessary to protect it!

Date of experience: November 29, 2021
Indiana
1 review
0 helpful votes
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It was delivered!
November 29, 2021
Updated review

Installing it this week. It looks great and very nice quality. Delivery time as expected. Hoping to receive a 20% off coupon so I can order another one!

Date of experience: November 28, 2021

Hopefully fast shipping cause I paid extra!
November 9, 2021
Previous review

Hopefully fast shipping cause I paid extra! Overall great experience.

Date of experience: November 9, 2021
Missouri
2 reviews
0 helpful votes
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Awesome covers
November 28, 2021

The fit great and are made of great material. This is the 4th cover that we have purchased in the past 12 months,

Date of experience: November 28, 2021
Minnesota
1 review
0 helpful votes
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Gazebo Cover
December 28, 2021

Late shipment. Without any warning of it coming late Paid extra and they get my extra payment

Date of experience: November 28, 2021
Veeni M. — Covers & All Rep
over a year old

Hello John, We regret to learn of your dissatisfaction with the order's delivery. The order was rushed constructed and dispatched as per the schedule, however it was delayed in transit. Although we employ leading delivery companies such as FedEx, UPS, and DHL, we have no control over whether or not the package is delayed in route. Furthermore, Covers&all has no control over the performance of third-party couriers and is not liable for any delays caused by the couriers' shipping service as mentioned in our Terms of Use.

Please do not hesitate to contact us via our phone or chat helplines, which are available 24 hours a day, 7 days a week. We appreciate you taking the time to read this and doing business with us. Thank you for your interest in Covers&all.

New Hampshire
1 review
0 helpful votes
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Last Stand
November 28, 2021

I never received the optional pillow to assist with water and snow shed.

Date of experience: November 28, 2021
New York
1 review
0 helpful votes
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Custom clear vinyl tarp
November 27, 2021

Great product as described perfect fit custom size fast delivery

Date of experience: November 27, 2021
Massachusetts
1 review
0 helpful votes
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Well made
November 27, 2021

Durable material. Measuring guidelines were accurate. Only complaint was with Fed Ex. Their package tracking was poor. Strived two days later than expected.

Date of experience: November 27, 2021
New York
1 review
0 helpful votes
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Very Satisfied
November 27, 2021

Happy with the construction and quality of the outdoor patio table cover. I would definitely recommend your company!

Date of experience: November 27, 2021