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Covers & AllReviews 25,234

4.6

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From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+412
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Covers & All Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
4,839
shipping
332
quality
21,547
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Maryland
1 review
0 helpful votes
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Worth the money!
November 27, 2021

I have been very pleased with every aspect of dealing with Covers and All, from the accuracy of the measurements I submitted for my custom sized tarps, to the price, the timely delivery, and the overall quality of the tarps. Best purchase I've made in a year and I'm so glad I stumbled across their site in an effort to resolve my issue for sheltering my clients this Winter!

Date of experience: November 27, 2021
Michigan
1 review
0 helpful votes
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Wrong Size
December 27, 2021

You gave me the wrong size and then refused to let me return it.

Date of experience: November 27, 2021
Veeni M. Covers & All Rep
over a year old

Hi Lorraine, it is our regret to learn about your disappointment with the order. Reviewing the order details we found the order was placed for the height of 24" and the diameter of 18". This can also be confirmed by the order confirmation email sent to the email linked with the order. We were unable to check for any communication done post-order placement for the amendments in the size etc. Also, we can confirm that your card was charged for the received size only and not for 40".

Per the latest update, we can check our Escalation Team has provided the best possible resolution for the issue. For further assistance, we would request you to write to us at feedback@coversandall.com.

Michigan
2 reviews
0 helpful votes
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Custom covers
November 27, 2021

Ordered custom covers for my patio table and air conditioner. Could not be more pleased. Fit was perfect, craftmenship was outstanding. Products came quickly. Would order from Covers &All again.

Date of experience: November 27, 2021
Georgia
1 review
0 helpful votes
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Mostly satisfied.
November 26, 2021

I had trouble following the ordering instructions so one of your employees helped me, however his directions were difficult to understand. I ended up ordering too many of one item, which I do not want. My husband has been quite ill for some time and passed away on November 8 so my life has been turned upside down. Sorry to not have responded
Earlier. It has nothing to do with your work. When things settle down, I will order the right covers in the right quantity.

Beryl Pleasants

Date of experience: November 26, 2021
California
1 review
0 helpful votes
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Pergola cover
November 25, 2021

Easy to order and they responded fast to questions, the tarp itself is good quality. I got the grommets 6 in apart. For anyone interested, we used screws and large washers to install to the pergola. The washers are large enough to cover the entire grommet and used 1 in screws to hold it down.

Date of experience: November 25, 2021
California
1 review
0 helpful votes
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Wong color
December 25, 2021

Different grey color compared to others covers recently purchased

Date of experience: November 25, 2021
Veeni M. Covers & All Rep
over a year old

Hi Stefano, it is our regret to learn about your disappointment with the order. As per our records, the order was fulfilled as per the ordered details. However; we found the previous 2 orders were placed for Cover Tuff fabric and the recent order was for Cover Max that caused the discrepancy in the shade of the color.

We have sent an email to the email address linked with the order with all updates on how to proceed. We would appreciate it if you could respond to us in the same email and let us know how we should continue. Meanwhile, please do not hesitate to contact us via our phone or chat helplines, which are open 24 hours a day, seven days a week. We appreciate your time in reading this and doing business with us. Thank you for your interest in Covers&all.

Florida
1 review
0 helpful votes
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Fire pit cover
November 25, 2021

It was very easy to shop online and get the product I was looking for in exact measurements.

Date of experience: November 25, 2021
New York
1 review
0 helpful votes
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Nice covers
November 25, 2021

Covers are nice quality heavy duty easy to order and came reasonably fast

Date of experience: November 25, 2021
New York
1 review
0 helpful votes
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Great company to deal with
November 25, 2021

Easy ordering. Good communication. Great products..

Date of experience: November 25, 2021
Georgia
2 reviews
0 helpful votes
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Totally non customer oriented. Why have a phone # if you can't provide response to customer issues.

Date of experience: November 24, 2021
Veeni M. Covers & All Rep
over a year old

Hi Dan, we sincerely apologize for the inconvenience this has caused you. We, like any other firm, have a specific section to handle post-sales difficulties. The Customer Support Team has limited authority to provide a replacement/refund, among other things.

We can see from the information that an order was placed for an Outdoor Vinyl Curtain in black with Tarp Max fabric. This is also validated by the order confirmation email delivered to your registered email address. If you require any more assistance, please contact us at feedback@coversandall.com.

Florida
1 review
0 helpful votes
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Amazing!
November 25, 2021

I bought the outdoor curtains 1007. The size was spot on. The Velcro on the sides is wide and generous. Velcro is expensive stuff and they stitched on a generous amount. The curtains are solid and block light really well. I held it up to the sun and I can't see light through it. I got the light weight version since I only need the curtains for evening gatherings. This stuff is very well priced for the quality. I ordered half a patio wall just in case I didn't like it. But this stuff is amazing. I'm ordering the other half next. I also screwed up the order and bought 1 of 2 shades with in wrong color. I caught it on the confirmation email they sent me. I called them right away and they took care of it. No problem. Just a real good product from a real good company. I can't thank them enough.

Date of experience: November 24, 2021
California
1 review
0 helpful votes
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Great product
November 24, 2021

Satisfied with product and service I am happy with the progression of progress steps

Date of experience: November 24, 2021
Pennsylvania
1 review
0 helpful votes
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Perfect Bar Cover
November 24, 2021

All I can say is that I am highly impressed with the tarp from Coversandall. This is our 3rd order from Coversandall and I can say I couldnt be any more impressed. We ordered this outdoor bar cover for our bar and we gave them the exact dimensions of the bar and recieved the cover and it literally fits perfect. In addition they asked if we wanted them to add a piece in order to cover the tap tower and they did. Even added velcro fasteners to the tower cover portion to connect to actual bar cover. Fast production, fast shipping, perfect fit, and very easy to work with. Would highly recommend this company. A++++ rating. Will be ordering more in the future for other things we plan on covering outside.

Date of experience: November 24, 2021
Michigan
1 review
0 helpful votes
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First time customer and was pleased with the overall process. Ordering was simple and the product was received in 7 day with a perfect fit. This was a custom order. I provided a 5 Star rating.

Date of experience: November 23, 2021
California
1 review
0 helpful votes
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First order
November 23, 2021

This was the first time I'd ordered from Covers & All but was so pleased that I have ordered again. I will use their service every time I'm looking for any type of covering.

Date of experience: November 23, 2021
Texas
1 review
0 helpful votes
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Easy to order! Very positive! The quality is outstanding and should last many years.

Date of experience: November 23, 2021

No opportunity to review details when checking
May 12, 2021
Previous review

No opportunity to review details when checking.

Date of experience: May 12, 2021
Massachusetts
1 review
0 helpful votes
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Custom sofa cover
November 23, 2021

Everything went great: ordering, delivery and the cover was perfect

Date of experience: November 23, 2021
South Carolina
1 review
0 helpful votes
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Patio covers
November 23, 2021

Covers arrived early… they fit perfectly and the workmanship was great.

Date of experience: November 23, 2021
Utah
1 review
0 helpful votes
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Needed a round cover for gas fireplace, and this cover was an awesome fit. Impressed with the quality of the material, and overall great experience. Will definitely order covers from here again.

Date of experience: November 22, 2021
Idaho
1 review
0 helpful votes
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Spare RV Covers
November 22, 2021

The design team made the process of ordering super easy and were very accommodating with changes and revisions

Date of experience: November 22, 2021