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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
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I have been very pleased with every aspect of dealing with Covers and All, from the accuracy of the measurements I submitted for my custom sized tarps, to the price, the timely delivery, and the overall quality of the tarps. Best purchase I've made in a year and I'm so glad I stumbled across their site in an effort to resolve my issue for sheltering my clients this Winter!
You gave me the wrong size and then refused to let me return it.
Ordered custom covers for my patio table and air conditioner. Could not be more pleased. Fit was perfect, craftmenship was outstanding. Products came quickly. Would order from Covers &All again.
I had trouble following the ordering instructions so one of your employees helped me, however his directions were difficult to understand. I ended up ordering too many of one item, which I do not want. My husband has been quite ill for some time and passed away on November 8 so my life has been turned upside down. Sorry to not have responded
Earlier. It has nothing to do with your work. When things settle down, I will order the right covers in the right quantity.
Beryl Pleasants
Easy to order and they responded fast to questions, the tarp itself is good quality. I got the grommets 6 in apart. For anyone interested, we used screws and large washers to install to the pergola. The washers are large enough to cover the entire grommet and used 1 in screws to hold it down.
Different grey color compared to others covers recently purchased
Hi Stefano, it is our regret to learn about your disappointment with the order. As per our records, the order was fulfilled as per the ordered details. However; we found the previous 2 orders were placed for Cover Tuff fabric and the recent order was for Cover Max that caused the discrepancy in the shade of the color.
We have sent an email to the email address linked with the order with all updates on how to proceed. We would appreciate it if you could respond to us in the same email and let us know how we should continue. Meanwhile, please do not hesitate to contact us via our phone or chat helplines, which are open 24 hours a day, seven days a week. We appreciate your time in reading this and doing business with us. Thank you for your interest in Covers&all.
It was very easy to shop online and get the product I was looking for in exact measurements.
Covers are nice quality heavy duty easy to order and came reasonably fast
Totally non customer oriented. Why have a phone # if you can't provide response to customer issues.
Hi Dan, we sincerely apologize for the inconvenience this has caused you. We, like any other firm, have a specific section to handle post-sales difficulties. The Customer Support Team has limited authority to provide a replacement/refund, among other things.
We can see from the information that an order was placed for an Outdoor Vinyl Curtain in black with Tarp Max fabric. This is also validated by the order confirmation email delivered to your registered email address. If you require any more assistance, please contact us at feedback@coversandall.com.
I bought the outdoor curtains 1007. The size was spot on. The Velcro on the sides is wide and generous. Velcro is expensive stuff and they stitched on a generous amount. The curtains are solid and block light really well. I held it up to the sun and I can't see light through it. I got the light weight version since I only need the curtains for evening gatherings. This stuff is very well priced for the quality. I ordered half a patio wall just in case I didn't like it. But this stuff is amazing. I'm ordering the other half next. I also screwed up the order and bought 1 of 2 shades with in wrong color. I caught it on the confirmation email they sent me. I called them right away and they took care of it. No problem. Just a real good product from a real good company. I can't thank them enough.
Satisfied with product and service I am happy with the progression of progress steps
All I can say is that I am highly impressed with the tarp from Coversandall. This is our 3rd order from Coversandall and I can say I couldnt be any more impressed. We ordered this outdoor bar cover for our bar and we gave them the exact dimensions of the bar and recieved the cover and it literally fits perfect. In addition they asked if we wanted them to add a piece in order to cover the tap tower and they did. Even added velcro fasteners to the tower cover portion to connect to actual bar cover. Fast production, fast shipping, perfect fit, and very easy to work with. Would highly recommend this company. A++++ rating. Will be ordering more in the future for other things we plan on covering outside.
First time customer and was pleased with the overall process. Ordering was simple and the product was received in 7 day with a perfect fit. This was a custom order. I provided a 5 Star rating.
This was the first time I'd ordered from Covers & All but was so pleased that I have ordered again. I will use their service every time I'm looking for any type of covering.
Easy to order! Very positive! The quality is outstanding and should last many years.
No opportunity to review details when checking.
Everything went great: ordering, delivery and the cover was perfect
Covers arrived early… they fit perfectly and the workmanship was great.
Needed a round cover for gas fireplace, and this cover was an awesome fit. Impressed with the quality of the material, and overall great experience. Will definitely order covers from here again.
The design team made the process of ordering super easy and were very accommodating with changes and revisions
Answer: Hi Jody, Thank you for showing interest in our products. The order will be subject to GST without any extra duty, and the final price will be displayed on the shopping cart page. You can use our phone and chat feature 24x7 to connect with our customer service representatives. We look forward to gratify you with your order.
Answer: Thank you for your interest in our custom swimming pool covers! We specialize in crafting high-quality, made-to-measure covers tailored specifically to your pool's unique shape and dimensions. Whether you're looking for a standard rectangular design or a custom contour for an irregular or freeform pool, we offer durable materials that are weather-resistant, UV-protected, and built to last. You can easily enter your measurements on our website, and if you have specific design requirements or features like drain panels, tie-downs, or grommets, just let us know in the comments section during the order process. Our team reviews every order carefully, and we're happy to reach out if anything needs clarification. If you'd like assistance with choosing the best material or features for your setup, we'd be glad to help. Simply share your pool's details or a reference image, and we can guide you through the options.
Answer: We are sorry to inform you that, as, we offer custom size products, we do not accept returns. Covers&All guarantees that products do not contain manufacturing defects and, if the product fails, breaks, or has ink issue due to a manufacturing defect, we will either replace the product or issue you a credit equal to the value of the failed product. Covers&All reserves the right to investigate the claim and determine whether or not our guarantee covers the failed product. For claim email on feedback@coversandall.com with some pictures of the product showing defect with description and the team will get back to you with the best possible outcome that could be offered. If there are any errors on our part after the art work has been approved, Covers and All will send a replacement Cover with priority shipping at no charge to the customer. We also offer a refund for the total amount. Clients must follow these steps in order to get a refund or reproduced Cover. All returns must be reported within 7 days of the delivery. Refunds will be issued within 7 days if the online ticket is approved and will be processed and credited back to the original form of payment. If refund is claimed after 60 days of receiving payments it will be in the form of store credit.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at feedback@coversandall.com and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at feedback@coversandall.com and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at feedback@coversandall.com and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Melanie! Thank you for contacting us. We request you to send your query in detail along with the product name & SKU code, and send it to our team at info@coversandall.com. Our team will help you for the same. You can also contact our support team which is available 24*7 via call or chat.
Hi Lorraine, it is our regret to learn about your disappointment with the order. Reviewing the order details we found the order was placed for the height of 24" and the diameter of 18". This can also be confirmed by the order confirmation email sent to the email linked with the order. We were unable to check for any communication done post-order placement for the amendments in the size etc. Also, we can confirm that your card was charged for the received size only and not for 40".
Per the latest update, we can check our Escalation Team has provided the best possible resolution for the issue. For further assistance, we would request you to write to us at feedback@coversandall.com.