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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Website is well done. Easy to specify my cover. Quality materials. Cover arrived sooner than estimated.
Product is as described. Shipping was prompt
Very satisfied with entire experience
Doesn't fit as well as expected. But it does cover the chair, and protects it
Very easy to navigate, far better site than others. I made a stupid human error so I contacted support. They helped me correct my mistake so easily and hassle free.
Loved the curtains. Didn't receive free bag with my order as was indicated
Easy to use website and we had to contact customer service who were very helpful.
Purchased 2 matching custom covers for a grill and prep table. Perfect fit, very well made, heavy duty material
I ordered a custom cover for an outdoor pizza oven. My initial measurements were from the instruction manual of the pizza oven and turned out to be inaccurate. Covers&all was incredibly thorough in confirming the measurements I sent and asking for additional measurements when they noticed the dimensions didn't seem right. Their commitment to getting the product right was unprecedented. Their emails were clear and offered design drawings with measurement needs clearly labeled. They always followed up with a phone call to make sure I received the email and understood what they needed. And the cover came quickly and is PERFECT!
I live in pa and enclosing a gazebo to protect palms from the elements. I ordered clear and received black. Useless to me. Contacted company and they responded that they reviewed the case and are willing to give me 25% off to order correct size. Clearly they did a poor job reviewing. There was nothing wrong with the size. I ordered clear and expected clear. Next response - They replied that I didn't note that I wanted clear! When ordering I was under clear vinyl curtains. Why would I need to elaborate that I need clear? Basically now I'm stuck with black curtains which I have zero use for! Poor customer service. I've never dealt with a company's customer service that had such poor attitudes. One and done with this company. I should have just used the company I always use!
Sizes fit perfectly, ease of use, appear to be quality covers. I like the vinyl vapor barrier
Easy website to use. The cover is a perfect fit, and material is high quality and well made. Would definitely buy again.
Cover did not fit, company will not do anything about cover being way too big!
Hi Philip, We are sorry to note your disappointment with the cover received and apologize that our service does not meet your expectations. We are glad that you like the material we offer. Upon checking the order details, we have fabricated the cover the same as per the order details. As you have shared your concern with us and you are not happy with the cover, we have passed the same to the quality team. They will contact you shortly to provide you with the best possible resolution for the same.
Good website, easy to navigate. Fast delivery, the covers fit great. The material is heavy and perfect for our outdoor patio.
I ordered an 11 ft width 9ft height with rings in the tops and sides and the pocket on the bottom. They put the pocket on the side with the 9ft height instead of the 11ft width.
Hi Justin, We are sorry to note your disappointment in regards to the delivery. We can understand your concern and we also do not want that our customers get this kind of experience. We always try our best to deliver the product on time, however, due to some unforeseen of the production breakdown. We were unable to deliver the product on time. Upon checking the tracking details, the delivery date shows 3 days after the actual delivery date. As you have faced an issue and as an apology, we have initiated a 10% store credit of the order value. You can utilize the same with your next purchase. Meanwhile, we have also contacted FedEx to deliver the product as soon as possible.
All our covers are designed in Lawrenceville, GA, and manufactured in India same is mentioned over the website in our terms of use and promptly disclosed when inquired. If you have any queries, please feel free to contact our 24x7 customer support team via call or chat.
As I said in previous description, I am not satisfied. I think it has potential to be a great cover but because of the isssues described previously, I am disappointed
Hi Doug, We are sorry to note your disappointment with the cover received and apologize that our service does not meet your expectations. We are sorry to inform you that, we are unable to find any details or contact from your side. To investigate the issue further we request you to share the contact details from which you have tried to contact us at feedback@coversandall.com so our team can check and provide you the best possible resolution for the same. If you face any such issues, you can also email us or contact us our 24x7 customer support via chat.
My fountain was not exactly like any that were pictured. I sent a picture and measurements to Covers and All and they created a wonderful cover that fits perfectly. High quality.
I am very pleased with the experience and the customer service.
Covers & All was affordable and great to work with when ordering cushions for my five-piece patio set. I had even measured one piece incorrectly and noticed it when they sent the design drawings of the covers for my approval. There is an ottoman with the set that has notched corners, and by sending a photo and emailing back and forth with the designer, we were able to get it right together. I won't hesitate to order again in the future.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Bev, we appreciate your feedback on the quality of the curtains. Unfortunately, we ran out of stock for the Free Christmas Tree Storage Bags; the expected time to be in stock is Dec. 10. We have expedited your request and will try to ship it at the earliest.
If you need further assistance, please do not hesitate to reach us via our 24x7 phone or chat helplines. We appreciate your time and business. Thank you for choosing Covers&all.