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The Water Garden reviews

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10,134 reviews
5212 Austin Road,
Chattanooga,, TN 37343
Tel: 1.423.870.2838

10,134 Reviews From Our Community

All Reviews

Judy M.
1 review
0 helpful votes

It came very quickly and it was my fault that I did not check the size. It was too large for my fountain but maybe someday I will have one it will fit.

Sunit D.
1 review
0 helpful votes

Couldn't change the size of Melafix to 16 Oz to get a price and to add to m order! It kept on showing 64 oz only! You lost my order on that item for now!

Suzanne M.
1 review
0 helpful votes

Your articles are informative and the email subscription provides important reminders and assistance. The products descriptions and quality are excellent.

Ronald B.
1 review
0 helpful votes

This is the second time i ordered this item. Never got the first order.
The first order # is 839-105173, I placed the first on August 30 2018

anonymous Z.
2 reviews
0 helpful votes

It would help to have a ‘customer also bought this” at the bottom of the page to keep from going back.

Gary U.
1 review
0 helpful votes

Products arrived promptly and in good shape.
They were as advertised. (No surprises)
I will order again as needed

Frank I.
6 reviews
0 helpful votes

I'm a repeat customer for a few years. Great service across the board!!! The products are what's advertised and the support is there for you any time.

Deborah C.
1 review
0 helpful votes

I have been looking for a tool to be able to cut off and remove dying lily pads in my pond while standing outside the pond. This 2 in 1 tool is perfect for the job. I am enjoying using it every day!

Mark M.
1 review
0 helpful votes

for me it was easy to find the part.the same exact part that i was looking for. which is great. hopefully get it soon.

anonymous D.
2 reviews
0 helpful votes

I have always had the best of customer service from your company. Thank you and keep up the good service.

John C.
1 review
0 helpful votes

I found the information on your website to be very informative and helpful to me in deciding what to order. I'm sure I will be coming back to your site again. Thank you very much.

Kevin M.
1 review
0 helpful votes

Will have to wait for actual product to arrive and see how it works in my application to give a valid review

Scott O.
9 reviews
0 helpful votes

The fact that you no longer sell plants online makes it less likely I'll come back for other products. I have purchased plants for the last two years with great success and was very disappointed to find your policy has changed.

Max D.
1 review
0 helpful votes

Look and feel is tiny and hard to find buttons you want to click (like "submit order") Otherwise very nice. Thank you!

Charles A.
11 reviews
0 helpful votes

The website was easy to navigate through. The price was much lower than I've seen anywhere else and the shipping was quick. I will definitely order again.

Pat D.
0 reviews
0 helpful votes

Easy to find what I needed. No issues at checkout. The sprinler head arrived quickly and was packaged well.

Paul M.
7 reviews
0 helpful votes

Everything I need in one place, easy to navigate, prices fair, great site for the novice!
Shipping was very timely. Love it!

corey s.
1 review
0 helpful votes

your shipping is too expensive only bought this product because i can't find it anywhere else and need it badly.

Tom M.
0 reviews
0 helpful votes

Putting from wishlist to cart was troublesome. I received product not available on couple of items. Went back to product list and added them. I got kickoff site a couple of times. Don't know if it was my fault or not.

Sue B.
2 reviews
0 helpful votes

I have use the Water Garden for all my pond supplies since 2000 and have always been very pleased and appreciate all the helpful employees.

Barry D.
1 review
0 helpful votes

Good, but I wish I had a better selection on hole size for the product I purchased. I really wish it had 1/2" holes vs. 1/4" holes. It would have worked better in the application I'm using it for in my pond.

Laura L.
0 reviews
0 helpful votes

I will definitely become a returning customer. I was very pleased with the products that were available and they arrived within three days.

Sherwood W.
0 reviews
0 helpful votes

Very helpful website and customer service is GREAT. Everything Aplus from start to finish
Sherwood Webb
Pinetops NC

Heike B.
1 review
0 helpful votes

Once I figured out how to use your directory on the left hand side of the screen I was good. It was a bit confusing at first.

Cindy U.
5 reviews
0 helpful votes

My virus scanner said that unauthenticated sources were trying to load scripts to my computer. It blocked it. Just thought you would want to know.....follow up only if my account is in danger.

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