On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I ordered custom covers to replace the old covers of dinette seats in a camper we are renovating. These were just what I was looking for! Great quality, sturdy zippers, perfect fit. I definitely recommend this product and this company.
Hello, i called and emailed on tuesday and have not heard back about a probleme with my order.
Easy ordering. Quality product. Only suggestion would be to add color name to chart when selecting. Color is confirmed at checkout but would be nice to have color description before hand.
Easy ordering. Only suggestion would be to add color name to chart when selecting. I color is confirmed at checkout but would be nice to have color description before hand.
Two of the four chair covers do not fit; all four chairs are exactly the same measurements. I contacted customer service, sent photos to show how the covers do not fit and they do not respond. I am extremely disappointed in their response and I have reported this to my credit card company to dispute the charges.
So many sites have limited sizes so I was thankful that I was able to order the size I needed to fit my table perfectly!
Glad I was able to order the size I needed.
Pleased with the fabric, fit and color of the cover.
The order process is very tedious and precise but it allows them to make a great product that fits my outdoor furniture greatly! It also was made and delivered pretty quickly!
We had a custom design and provided a sketch of our firepit and they designed it and asked for confirmation. They got it spot on.
Cover is bigger, hanging about three inches from front, two side like pockets up side down don't know what is for, materials is plastic like not nice thick fabric king and bit heavy to take it on & off.
Order process was pretty straight forward. The service and product are yet to be determined.
Order process was pretty straight forward. The service and product are yet to be determined.
I can't rate the product because I have not received my order. I placed an order for outdoor cushion covers on 3/18/21. The original delivery estimate was April 7th, which was fine since I didn't need the items until April 16th. FEDEX tracking information revealed that the items didn't ship from India until 4/07/21 and the most recent delivery estimate is today, 4/15/21. Unless I missed an email, there was no notification of a delay in shipping. I will update this review once my items are received.
Very pleased with the customer interface.
Very disappointing as to be able to talk to the designer regarding my order. We received our table cover and it could have been done better had any of our phone calls to the designer.
Easy website to navigate, very quick process. Shipping was a little longer than expected, but I didn't realize when I purchased that it would be coming from overseas, so that makes sense in hindsight.
Ordering was good but I paid for extra grommets and didn't receive them on my product
I shopped for YEARS to find replacement pillows or covers for our round white (why?) outdoor seat cushions. I even tried to stuff square ones into the space. But then, voila! Covers & All made the experience easy and dare I say, fun. Now we have perfect, navy blue round seat cushions for entertaining outdoors. Hank you Covers & All!
Easy-peasy! We have odd-sized round cushions and have never been able to find covers for them until now! Thank you Covers & All!
I like the custom covers. They appear well made and functional. The sales and production team seemed prepared to make sure my custom order was specific to my request. However, I'm still waiting on the delivery of the rest of my order. There are a couple of outstanding accessories that were not part of the same shipment, I'm still waiting for those items for delivery. Otherwise, I'd use the company again for additional covers.
Disappointing on your instructions on returns. Very difficult
Easy to order online
Samples already created are helpful when measuring
Follow up questions received from the team who was working On my order were really good
Material quality was great
Would definitely order from them again
I wish I could add a shipping note but the purchase experience was excellent
I wish I could add a shipping note but the purchase experience was excellent
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members