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From the business
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I am waiting for a shipment promised August 24,2018 in which I have been back and forth many times with them saying it would arrive any day (although the tracking from DHL shows the item sitting in India). Coversandall claimed that DHL system has bugs and it would arrive any moment.
Finally I personally had to call DHL and DHL confirms they have shipped nothing.
Never use this company.
This is directly from DHL whom I had to call and track the item after asking your organization three separate times where is my order, with responses that included "DHL system has bugs" and finally three days ago you wrote "yes you will have the package in next two days max".
From DHL:
"I apologize that this package has no been updated. I know how important it is for you.
Unfortunately, our records indicate that your shipment has not been physically handed over to DHL yet. The shipping label was made, but the package has not been shipped out. I suggest contacting the shipper to see when it will be shipped out. Once it is we will be able to provide you an estimated delivery date. My system does not indicate that the sender has dropped it off, or asked for DHL to pick it up yet. "
I have all emails recorded from them, to them, responses and finally checking with DHL to determine that they never shipped anything. Still waiting.
Anyone what to question it, happy to forward it to you.
Do not be a fool like me and use this company, ever.,
After finding this company online, I emailed them requesting samples. They responded immediately and sent me the samples within a week. I then ordered two custom covers and paid for them with PayPal and got a 15% discount. The covers arrived a week ahead of the projected date. I'm so impressed with the quality and fit of both covers. I highly recommend this company for any custom cover you may need.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members