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Covers & AllReviews 25,570

4.5

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From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+424
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Covers & All Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
4,937
shipping
340
quality
21,527
This company responds to reviews on average within 0 days

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51,136 reviews

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Oregon
1 review
0 helpful votes
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Fire Pit Cover
April 20, 2021
Updated review

Easy and quick to determine size, material and place order. Cover upon arrival fit perfectly.

Date of experience: April 20, 2021

Easy and quick to determine size, material and place...
April 5, 2021
Previous review

Easy and quick to determine size, material and place order

Date of experience: April 5, 2021
California
1 review
0 helpful votes
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Excellent quality & On Time
April 20, 2021

The website was very easy to use and gave great instructions on how to measure.

Date of experience: April 20, 2021
Iowa
1 review
0 helpful votes
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I am extremely happy with the quality & sizing of the covers I ordered. I ordered a variety of covers for furniture, fire pits & serving carts and all fit perfectly. Very satisfied with the fit and the quality.

Date of experience: April 20, 2021
Texas
1 review
0 helpful votes
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RV bench seats
April 20, 2021
Updated review

Great! Sent my measurements in for my RV bench seats. And they came back perfect. The fit was perfect and the color was great. We were very pleased. Good job guys!

Date of experience: April 20, 2021

Fast and easy
March 23, 2021
Previous review

Fast and easy

Date of experience: March 23, 2021
California
1 review
0 helpful votes
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Great product!
April 20, 2021

Customer service and technical stuff collected loads of details about my project, and constructed a wonderful cover.

Date of experience: April 20, 2021
South Carolina
1 review
0 helpful votes
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Great Fit
April 20, 2021

I was looking for a cover for my fire pit. I was able to find Covers and All, I followed their directions with the measuring of the fire pit. Sent in my order and received it 7 days earlier then expected. It fits great and it's protecting the firepit from the elements.

Date of experience: April 20, 2021
New Jersey
1 review
0 helpful votes
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Great product, easy process
April 20, 2021

Ordering was really easy, we even had an error in our measurements that the team caught and corrected. The cover came quickly and fits our outdoor sectional perfectly

Date of experience: April 20, 2021
Nevada
1 review
0 helpful votes
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Great Quality! Arrived Quickly!
April 20, 2021

The entire process was so easy! When our order arrived, it was exactly what we wanted and great quality!

Date of experience: April 20, 2021
Virginia
1 review
0 helpful votes
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NA
April 20, 2021

NA NA NA NA fine, okay fine, okay NA NA NA NA fine, okay fine, okay

Date of experience: April 20, 2021
Idaho
1 review
0 helpful votes
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Cover for swim spa
April 20, 2021
Updated review

Ordering was easy! Able to get custom fit and received product in good time!

Date of experience: April 20, 2021

Ordering was easy!
April 4, 2021
Previous review

Ordering was easy!

Date of experience: April 4, 2021
Massachusetts
2 reviews
0 helpful votes
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Great covers at a good price.
April 20, 2021

Very happy with the ordering process. The quality is excellent. The dimensions were exactly as ordered. I could have ordered a little smaller to fit tighter. While the company allows for variance which would be slightly smaller than the order size mine arrived exactly as ordered.

Date of experience: April 20, 2021
California
2 reviews
0 helpful votes
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No followup
May 20, 2021
Updated review

I ordered a cover for my recumbent bike. I kept getting emails asking for dimensions. I kept providing them repeatedly. The cover came and I put it on and it fits very loosely. I thought it would be a tight fit. I have no idea if I have it on the right way. I called and got a feedback email address. I sent an email and haven't gotten a response. The cover is too heavy for me. I, like to return it but can't talk to anybody.

Date of experience: April 20, 2021

Every time I changed something I had to start over
March 26, 2021
Previous review

Every time I changed something I had to start over

Date of experience: March 10, 2021
New Jersey
1 review
0 helpful votes
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Thick, durable and waterproof material. Delivered quickly.

Date of experience: April 20, 2021
Colorado
1 review
0 helpful votes
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Not as expected
May 20, 2021

The item is not as expected even though I talked with people before I ordered and sent pictures of my project. No one has called me after I sent an email and left a voicemail. I ended up wasting m money for my project because all the edges have 1" doubled up seam Make sure that works for you before you order

Date of experience: April 20, 2021
New Mexico
1 review
0 helpful votes
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Pretty easy process to measure and order. So far, so good

Date of experience: April 20, 2021

Pretty easy process to measure and order
April 7, 2021
Previous review

Pretty easy process to measure and order. So far, so good

Date of experience: April 7, 2021
Illinois
1 review
0 helpful votes
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Thought measurements would be difficult but customer service was very helpful!

Date of experience: April 20, 2021
Arizona
1 review
0 helpful votes
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Amazing Company
April 20, 2021
Updated review

Super easy instructions for ordering. Since when does a company create a website market that actually makes sense? Covers & All did!

Date of experience: April 20, 2021

Super easy instructions and steps for configuring and...
April 3, 2021
Previous review

Super easy instructions and steps for configuring and ordering.

Date of experience: April 3, 2021
Florida
1 review
0 helpful votes
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Quality is great but zippers wrong
April 20, 2021

I love the quality but the way the custom ordering system works, the zippers ended up being on the wrong sides of all my covers.

Date of experience: April 20, 2021
New Hampshire
1 review
0 helpful votes
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To avoid any issue with color, we purchased the Covers and All sample booklet and chose the color we wanted. However, when the cover arrived, the shade was off significantly from the sample in the booklet. I tried contacting C&A using their chat but it appears to be a bot until you get really frustrated and then a human jumps on. Then I tried calling but it was a long wait and when I finally got someone it sounded like they were in another country (bad phone connection; bad accent) and in the end all they had me do was email customer service, which I could have started with and saved 20 minutes. No answer from customer service after a day so not sure how this will end up.

Date of experience: April 20, 2021
New York
1 review
0 helpful votes
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Decent product
May 20, 2021
Updated review

I found the ordering process was very difficult and confusing. I appreciate that they wanted to be exact but after a lot of measuring and sending pictures only 2 of the 10 cushions I ordered actually fit snugly.

Date of experience: April 20, 2021

Ordering process was very difficult
March 28, 2021
Previous review

Ordering process was very difficult.

Date of experience: March 25, 2021