Overview
Covers & All has a rating of 4.8 stars from 6,137 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Covers & All most frequently mention good quality, customer service and fast delivery. Covers & All ranks 3rd among Home Decor sites.
Instant Feedback
Ordering process was easy and clear to understand.
Delivery was earlier than quoted.
Had some reservations about "would it fit"
Totally unfounded - it was perfect
Might have been my fault, I didn't check the sizes after I ordered. But they could have helped me out if they wanted any future sales... Obviously they are happy with this single sale, their loss.
Hey Adrian! We sincerely apologize for the inconvenience. As we specialize in custom orders, we have delivered the product as per the order details. Our team has provided the best possible resolution. Your feedback is valuable to us and we will take it to improve the customer experience better.
So far website easy to use. Measured TV and have put in order. Look forward to seeing if product as good as their ordering.
2nd part to review. I have received the TV cover, it is excellent, stitching is first class, excellent quality zipper, fits like a glove. Highly recommend this company. The communication was constant and only took 2 to3 weeks from order to receiving product
Hey Tania! Thank you for sharing your experience! We’re glad to hear you found our website easy to use and that the ordering process was smooth. We’re confident the product will meet your expectations, and we can’t wait for you to see it in action. If you have any questions or need assistance in the meantime, feel free to reach out.
I ordered this to fit a corner in my garden to provide shade for my plants. It is very well made and does a great job.
The ordering process was very simple and delivery was fast.
Hey Susan! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
We love covers and all for all our protective and decorative products, we don't go anywhere else and on this occasion we purchased multiple products and will be back.
Hey Deb! We are delighted to hear that you are pleased with our website and products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
This is a fantastic company. They are quick to respond to any questions and the job gets done quickly. Haven't put the covers up yet but the material it's made of is great quality. I would highly recommend Covers & All.
Hey Pamela! Thank for your feedback! We're thrilled to hear that you had a great experience with our team and that you're happy with the quality of the material. We can't wait for you to get your covers set up and look forward to assisting you again in the future. Your recommendation means a lot to us!
Not being able to source a black cover for our Gozney Arc XL pizza oven we designed a cover and had a custom coveri made by Covers & all.
The whole process was easy from start to finish with great communication throughout.
Highly recommend Covers & all.
Hey Troy! We’re pleased to hear that you had a great experience designing your custom cover for the Gozney pizza oven! It’s fantastic to know that the process was smooth and that our team provided great communication throughout. Your recommendation means a lot to us, and we truly appreciate your support. If you ever need another custom cover or have any questions, we’d be happy to assist you again!
Great products and easy to work with.
Great attention to details and great communication.they dispatched the product on time and no delays.
Hey Lilly! We’re delighted to hear that you’re happy with your pizza oven cover! Providing great attention to detail and clear communication is always our priority, and we’re thrilled that your order was dispatched on time without any delays. Thank you for your support—we truly appreciate it! If you ever need anything else, feel free to reach out.
The courier rang my apartment doorbell. Before I could even get to it, to answer, the courier had left. FedEx did not notify me of the unsuccessful delivery. It was up to Covers & All to notify me with an email. This was on Monday 3 March 2025.
Due to the closure of all services in South East QLD from Wed onwards due to the approaching cyclone Alfred, I contacted Fed Ex today, Tuesday 11 March, whereby I spoke to an agent to see if Fed Ex could re deliver or send it to a collection post nearby. The response was that their computers have not been updated and that they have no knowledge of where the product was.
I received an email from Fed Ex a few hours later to notify me that the product had been returned to their distribution centre in Redbank, Brisbane. No indication of when they intend to re deliver the product nor any indication that they may deliver to a collection point.
Compare and contrast this to using Aus Post as your courier. If an unsuccessful deliuvery is made, I am abl to collect it at my nearest post office in 24 hours time.
To summarise, I am yet to receive the product and have not received the courier service from Fed Ex.
Hi Richard,We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
The Covers & All design system made the design selection and measurement relatively painless. They were very responsive to our queries and we ended up with the covers being a perfect fit for our chairs.
The final product showed attention to detail and great workmanship.
Highly recommend them!
Hey Steve! Thank you for your fantastic feedback! We're thrilled to hear that our design system made the selection process seamless and that our team was able to assist you promptly. It’s wonderful to know that your covers fit perfectly and that you’re pleased with the quality and craftsmanship. We truly appreciate your recommendation and look forward to serving you again! If you ever have any questions or need further assistance, please don’t hesitate to reach out. We're always here to help and ensure everything goes smoothly for you!
Items came as per my measurements and desired colour, they fit perfectly. Only took 3 weeks, very happy
Hey Alan! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Good user interface to initiate order, and excellent follow up with confirmation of design and opportunity to amend if needed
Hey Alex! Thank you so much for your kind words! We're thrilled to hear that you found the ordering process smooth and the follow-up service helpful. Providing a seamless experience—from start to finish—is exactly what we aim for. If you need any assistance with future orders or customizations, we’re always here to help!
The quality and material of tghe cushion is good, but I was expecting cotton rather than synthetic. It has the feel of an "outdoor" cushion.
Hey Philip! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Seamless ordering process. Designers asked the right questions to make sure I had not made mistakes (which I had) so that I ended up with exactly what I needed. Delivered really quickly and better quality than I had imagined. Top job.
Hey Gary! Thank you for your fantastic review! We're so glad to hear that our design team was able to guide you through the process and ensure you got exactly what you needed. It's wonderful to know the quality exceeded your expectations and that the delivery was quick. We appreciate your feedback and look forward to working with you again in the future!
Ordering is easy and product is quality. Measure twice and give size accurately. Also had to use chat to change address after placing order as I made a mistake and they fixed it up without error. Highly recommend.
Hey Rebecca! Thank you for your wonderful review! We're glad to hear you found the ordering process easy and the product high quality. Great advice on measuring twice for accuracy! We're also happy our support team could quickly assist with your address change. We truly appreciate your recommendation! If you ever experience any issues in the future, please don’t hesitate to reach out—we’re here to help!
The product (eight BBQ covers with branding) arrived in a timely fashion, are of excellent quality and the company provided a bonus cover for good measure.
Hey Stephen! Thank you for your feedback! We're thrilled to hear you're pleased with the quality of your branded BBQ covers and that they arrived on time. If you ever have any questions or need assistance, please don’t hesitate to reach out—we’re always happy to help!
We used covers and all to replace the old worn covers for our outdoor lounge. From the website in line instructions for ordering through to ordering and receiving and fitting the covers I was super impressed with this company and their products and processes. I'm going to order furniture covers now based on the positive experience. Highly recommend
Hey Peter! We’re delighted to hear about your positive experience! It’s great to know that our ordering process, product quality, and service met your expectations. Your trust in us means a lot, and we’re thrilled that you’re considering ordering furniture covers as well. Thank you for your recommendation—we truly appreciate it! If you need any assistance with your next order, we’re here to help.
I bought this for my Son-in-law for his birthday. He said that it fits perfectly and looks great. He is very happy with it.
Hey Lucy! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Found the process easy to order and was surprised at the quick turnaround time - products arrived in good time and very happy with the quality for the price :)
Hey Brian! We’re pleased to hear that you found the ordering process easy and that your order arrived quickly! It’s great to know that you’re happy with the quality and value of our products. Your satisfaction means a lot to us, and we truly appreciate your support. If you ever need anything else, we’re happy to help!
The covers are well made and look great. They should do the job of protecting from dirt and sun. Turnaround time from order to delivery was quicker than I thought it would take for custom covers. Communication with the design team was great.
Hey Karen! Thank you for your review! We’re thrilled to hear that the covers fit perfectly and meet your needs. It’s great to know that the quality, protection, and turnaround time exceeded your expectations. We’re also pleased that the communication with our design team went smoothly—we always strive to ensure a seamless process for our customers. We appreciate your feedback and look forward to assisting you with any future orders!
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- SILVERWATER, NSW, Australia
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Brian! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!