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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,524
value
72
shipping
73
quality
13,249
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14,795 reviews

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GB
2 reviews
0 helpful votes
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Appaling customer service
July 7, 2021

Covers were over a month late and there was zero communication from the company, every time i chased I was told they were on their way, just a bunch of lies. The covers did eventually arrive and are good, but a very stressful experience overall.

Date of experience: June 7, 2021
GB
1 review
0 helpful votes
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Excellent quality
June 7, 2021

The cover I ordered was delivered on time and the quality is excellent.

Date of experience: June 7, 2021
GB
1 review
0 helpful votes
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Good product wrong size
June 7, 2021

Ordered a custom sail shade, the price was good, the delivery was a bit annoying as i paid a premium and it did not arrive on the specified day. But the main issue was that one dimension was 10 inches out from my order. I have manage to alter my fixings and it looks cool but that is quite a chunk out and meant more work for me.

Date of experience: June 7, 2021
GB
1 review
0 helpful votes
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Garden Furniture Seat Covers
June 7, 2021
Updated review

Followed the guide for measuring and when the covers arrived were perfect. Excellent quality and arrived before expected.

Date of experience: June 7, 2021

Did all expected
May 21, 2021
Previous review

Did all expected. If the covers are as good we will have some wonderful seats.

Date of experience: May 21, 2021
GB
1 review
0 helpful votes
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Outdoor table cover
June 7, 2021

Strong material, good fit. Elasticated bottoms so won't fly off in a gale. Good value.

Date of experience: June 7, 2021
GB
1 review
0 helpful votes
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Garden curved bench covers
July 7, 2021

I ordered 2 covers on 12th April 2021. They arrived 3rd June 2021 7.5 weeks later. The overs themselves look ok. Some loose stitching. Slightly baggy/big at one corner on each cover. But for the price happy. Delivery time nightmare.

Date of experience: June 7, 2021
GB
1 review
0 helpful votes
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Bespoke BBQ cover
June 7, 2021

I ordered a bespoke garden BBQ cover, although it took a little longer than expected the final product was excellent. Ordering was easy, list your measurements and any extras such as 'pull ties' that was it. The cover material is of high quality and on 1st impressions seem to be made to a high standard.

Date of experience: June 7, 2021
GB
1 review
0 helpful votes
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Wrong items
July 7, 2021

We received the wrong items over a week later than first promised.

Date of experience: June 7, 2021
GB
1 review
0 helpful votes
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Garden Cube Set Cover
June 7, 2021

Cover is excellent quality and fits perfectly. Exactly what I wanted, Thanks

Date of experience: June 7, 2021
GB
1 review
0 helpful votes
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Quality fabric
July 7, 2021

Although the fabric seems to be good quality, the cover has arrived with a zip and I am sure I ordered tie fastenings. Also, I was expecting delivery on 26th May. We needed it for 28th May so that was fine. It didn't arrive and when I phoned the next day the background noise and accent made it impossible to understand. Eventually they put the phone down on me, the cover didn't come in time and we were forced to leave our patio heater uncovered at our holiday home. We don't return for two weeks and just hope that it isn't ruined.

Date of experience: June 7, 2021
GB
1 review
0 helpful votes
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Great product good price let down by Fedex delivery
June 7, 2021
Updated review

Covers & All were great and the product is excellent, just what I was looking for. Measuring diagrams were good and they came back to me twice with queries to ensure I had done it right. Unfortunately FedEx were totally incompetent with the delivery and delivered it 4 days later than promised by them.

Date of experience: June 7, 2021

Easy to order and how to measure was useful
May 15, 2021
Previous review

Easy to order and how to measure was useful.

Date of experience: May 15, 2021
GB
1 review
0 helpful votes
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Great service
June 7, 2021

Ordered a cover for a garden storages box. It came quickly and fits perfectly. Just ordered another one for a smaller box

Date of experience: June 7, 2021
GB
1 review
0 helpful votes
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GOT IT COVERED
June 7, 2021
Updated review

Very pleased with my last order. Quality of the cover was better than expected.

Date of experience: June 7, 2021

Very pleased with my last order
October 14, 2020
Previous review

Very pleased with my last order. Quality of the cover was better than expected.

Date of experience: October 14, 2020
GB
1 review
0 helpful votes
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Superb company
June 7, 2021
Updated review

Fantastic online ordering service, easy to understand and navigate. The team were constantly in touch to check measurements and details and were extremely polite.

Date of experience: June 7, 2021

Great online ordering service, easy to understand and...
May 2, 2021
Previous review

Great online ordering service, easy to understand and navigate.

Date of experience: May 2, 2021
GB
1 review
0 helpful votes
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First Purchase
June 7, 2021

Good. Exactly as it said on the tin. Will use again.

Date of experience: June 7, 2021
GB
1 review
0 helpful votes
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Quality Product
June 7, 2021

Ordered a custom made cover for an outdoor stove. Product came on the predicted delivery day. Very impressed with the quality of the cover, thick material, well stitched and fits perfectly.

Date of experience: June 7, 2021
GB
1 review
0 helpful votes
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Great service
June 7, 2021

Great service, delivered on time. They state that they make 2 inches over the dimensions you give but if your dimensions are accurate, the result is slightly oversize. But that's better than being undersized!

Date of experience: June 7, 2021
GB
1 review
0 helpful votes
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Simon Rich
July 7, 2021

The sail provided is not as described after 6 weeks to be delivered. Feels like i have been duped i would like my money back and return

Date of experience: June 7, 2021
GB
1 review
0 helpful votes
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The site gives the impression that it was a UK based manufacturer. No date for dispatch was given prior to placing the order. Subsequently the order took too long. There was no information on country of manufacture and no information on what COVID precautions were being taken with the product prior to dispatch bearing in mind the cover was manufactured in India.

Date of experience: June 7, 2021
GB
1 review
0 helpful votes
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Great Service
June 7, 2021

Good quality made to measure cushion covers. Received earlier than the expected delivery date. Would highly recommend.

Date of experience: June 7, 2021