Cover & All UKReviews 14,131

Delivered and fits is great gave 5 stars to both but only allowing 4 stars

Great service, easy website, helpful staff. Very good quality

I am very pleased with my purchase. I was unable to buy a cover to fit my wooden table so found the site which made them. The site was easy to use, offered help with how to measure equipment. Great customer service and parcel arrived earlier than estimated. The cover is well made and fits well.

Absolutely fantastic product. Well made sizes all correct and good quality material. Highly recommend.

Free delivery means no delivery. I placed my order and the order confirmation came back with a three week delivery date. Three days after placing the order I was told one item was ready I have now received that then 3 days later I was told the other item was ready but they haven't delivered it yet!

Very high quality covers, thick heavy material. Delighted with the product and the time it took to make and deliver

Delivery and product first class but disappointed with colour described as blue and appeared light blue on website but a lot darker

Don't buy these covers. I bought the best quality (TUFF) and paid over £150 for outdoor pool table cover. First rain my cloth is soaked. Have contacted customer services and was told ‘the fabric is waterproof but the cover is not'. Whatever that means I am still waiting their response. Dreadful customer service.

I am amazed at the service from this company
And the quality of their products.
You would struggle to find better!
You should feel proud at the quality and skills of your staff, well done to all concerned

I placed two orders with Cover & All UK placed a couple of months apart as we had to wait for our furniture to be delivered. I was prepared to pay premium prices for premium products. Ordering was easy and straightforward and the covers arrived ahead of time - so far, so good. However when the second set of covers arrived it was clear that they had been made inside out - the inner (textured) surface of the first order was the outside surface of the second set of covers. (Both inner and outer surfaces are a different finish). When put next to each other (as they will be), we do not get the consistent finish we wanted.

I first contacted the firm via their chat and ended up chatting with someone called Yanky. I explained my problem and shared photos. He couldn't help but promised that Customer Services would be in touch within 48-72 hrs. Needless to say, they didn't reach out. So I emailed them for an update and it looks like that has been ignored too.

As a result, all of the goodwill from the first order and the easy ordering process is evaporating and I am left feeling that once they have your money, they stop being interested in you.

Very sad!

Very helpful customer service ensured the correct fit

I put the wrong dimensions online and dreaded the consequences but customer services were fantastic. They changed the dimensions which lowered the cost. The difference was refunded promptly.

When the cover came it exceeded my expectations. It was fantastic quality and fits my conical chiminea perfectly.

Highly recommend this company and I'll be ordering some garden furniture covers soon.

Easy to order quick delivery good quality and made to my measurements

Easy to order, quality product and arrived when expected.

Second time purchased covers
Great value and fit perfectly

Material is first class

I've been looking for replacement cushion covers for my outdoor seating for a while now and have had a few quotes that were just a bit too pricey. What I liked about this website was that I could put my measurements in and get an instant quote, plus there was 20% off when I ordered so I feel I got a real bargain. The covers arrived before the date I was given and they were a perfect fit. They've transformed my outdoor seating, it looks brand new again. I would definitely recommend Covers and All.

I signed up for the newsletter and to get free shipping but have been charged for shipping! I would like this to be refund

Web site works well giving details of what sizes are needed for custom covers.

I heard of the company from a Facebook site. Many people had used the site and were very pleased. I can see why. Great product and a great price.

The chair cover was excellent, very strong and very well made but there was a problem with delivery.
I received an email notifying me of the day it was due to be delivered but it didn't arrive. I waited 2 more days then rang the seller to be told it hadn't even been made yet! I complained about the wrong information but it seemed to fall on deaf ears. I emailed and received a reply that was not even an apology, they just didn't get the point that I had waited in for a delivery that wasn't going to happen. Following that complaint the item was delivered within a couple of days. Strange.