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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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I searched on line, visited garden centres, rang various suppliers and still couldn't get a cover to fit my daybed because the maker didn't sell one. I found this site on line and decided to try it.
Really difficult to find the cushion shape I wanted. The "1inch allowance" was very confusing even after a web chat. I ended up giving the exact dimensions and it turned out fine.
Amazing service beautifully made covers which fit perfectly to all chairs and table with leg tags to stop covers riding up in the windy weather
Can't fault this company
Excellent value for money as the quality is amazing service was brilliant, checking all measurements and very fast delivery.
Clear and easy to follow site. Details and questions kept direct. No marketing hype. Much appreciated.
Clear and easy to follow site. Details and questions kept direct. No marketing hype. Much appreciated.
Really easy to place the order.
Very easy to give exact spec.
We have had our garden chairs for quite a few years now, probably more than ten. They are plastic rattan and aluminium frame so nothing really to rot. Unfortunately the same cannot be said about the cushion covers.
The seats are odd shape with the width at the back shorter than the front.
Found Cover and All in a search and they can do covers only for lots of different shape seat pads and covers.
Put in the dimensions for covers only and the price came out quite high but I thought I would give them a go anyway.
Now I have received them I can see why the price is quite high. Well made, strong waterproof material, exactly to my dimensions and the rear zip looks very robust.
Delivery was in less than a week which considering they are custom made is plenty acceptable.
So glad I did try them. Quality and delivery timescales would be hard to better.
Website was a bit frustrating when trying to add second item
Website was a bit frustrating when trying to add second item
Looking forward to receiving this product for our outdoor gazebo, The web site worked very well for us, easy to use and the options available were just right for us. Thanks & keep up the good work.
Looking forward to receiving this product for our outdoor gazebo,
Website was easy to understand and use in specifying my requirements of dimensions, material and choice of colour.
Ordering was straightforward, and the product arrived about one week earlier than quoted.
Covers&All were very helpful. We worked together over several iterations of the design to make sure it fits the shape of the boat. The cover arrived a few days after we agreed the final design.
I would use this company again if I need another cover.
Excellent quality covers and very fast delivery. Came before scheduled date. Very pleased with covers, highly recommended.
Easy to order, arrived within 2 weeks, very pleased
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date
Judith, we appreciate you taking the time to post this review, and are sorry if you found navigating our website difficult. While we have tried maintaining specific pages for some of the major cushion types or designs, we understand that accommodating every possible shape or design is a difficult ask; hence we are sorry about that. Please note that of all the products on offer the cushion covers are made to exact measurements provided ( i. E. without much of an extra leeway), as otherwise it could pose a fitment issue and spoil the aesthetics of the item. We hope this statement helps clear any doubts you might have. Regardless, we are happy to note your satisfaction with the received goods. Thanks for shopping with Covers&All.