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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Designer contacted me a few times to clarify dimensions and make sure we got what we wanted.
Good, will now wait for the items to arrive. Would be nice to have dimension option in mm/cm not just inches
Fast and Efficient with ease of ordering. Plea yea of cover option materials
Very easy to navigate the website, clear instructions on how to measure for the bespoke cover
Easy to order and delivery times were quick considering it was a bespoke made to measure cover. Very pleased
A little painful to get planned as this went back and forth a few times.
Overall very quick turn round and a reasonably fitting cover and I would use them again
Thank you
Simple process quick production and delivery. Covers look good. Need to see how they perform.
Good service and nice product. Looked good. Nice to support local business.
Although it took a bit longer for my item to be delivered, it arrived and were very happy with the presentation and packaging. I can't wait to actually order from Cover & All UK.
Easy to order, arrived on time, reasonably priced and was perfect for what we needed it for.
Easy order and checkout process. Useful instruction guide on how to measure and you can upload pics of your item to ensure it will be made to suit your needs
Delighted with the quality of my custom made cover. It is fantastic and is even better than I had hoped. Would definitely recommend Cover And All to my family and friends.
Wonderful service and a very good job done on a custom made crate cover. Very happy customer. Thank you.
Easy, process start to finish. Had to look up some of the product details (rookie tarpaulin buyer) during customisation. Will 100% use again recommend.
Ordering was easy, good guide to measurements required. Delivery was as quoted
Easy to order. Excellent measurement guide.
Good price. Arrived quickly. All you can ask for!
Good product. Easy to order timely delivery,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
Good experience, but adding mulitple products to the online shopping cart could be made easier, as there was no option to add another item.
Received our swatch sample booklet very quickly and very impressed with the choices to choose from are now deciding which one to choose for our Garden Lutyens Bench & Matching Table
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date