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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I'm glad I found this company, from the point of order when the dimensions were queried due the submitted picture suggesting my measurements were out to receiving the finished product which fits the stool like a glove. I think their products are superior to the original manufactures own efforts.
Being a novice wood maker, I ordered your table covering and the whole process was so easy and straight forward. Made to measure and it was exactly what it said on the tin. I gave my measurements and it came back spot on. The material was extremely better than expected. Would definitely use this company again
The website is easy to use and the chatbot helped with queries. Easy to upload photos and the size guide was useful. The covers for our patio set fit perfectly and very suited to UK weather
Really easy to order. Very clear instructions for measuring an awkward semi circular seat. Fits perfectly!
Would definitely recommend Cover & All to anyone. Fast, easy service. Price was great value, even for a one off. Product quality was fantastic, will definitely use them again.
Very satisfied with seat pad covers. Very good quality and arrived as scheduled.
Product is great although when you order a size they make it a couple of inches bigger which means I have an overhang.
When you try and talk to customer service they really let themselves down and I believe it's just because the chat hosts / and people that answer the phone aren't trained in the products but just there to bat you away.
I called a couple of times and used the chat service and on all four occasions the experience was the same poor level.
Hi Mark, we sincerely apologize for the inconvenience this has caused you. We appreciate your feedback on the products. As mentioned on the website, we provide a 1-2 inches of leeway in the given width and depth for easy pul-in and pull-out.
We value our customers' time, and this should not have happened. We are prioritizing the issue you're facing with our software, and our team is already working actively to resolve the issue. For further assistance, we would request you to raise a ticket from your Covers&all account.
Easy to navigate website. Put my required measurements in for my cover of choice. Great prices as well
Very easy to order and excellent cover for my trailer. Quick delivery.
All good.
The cover has come up a little small but i suspect this is due to my measurements
Give measurements and photo. Got exactly what I asked for. Quick response and delivery. Highly recommend.
Following an Internet search I found Coverall were offering a custom made product below the price of standard sizes. Cover supplied was a perfect fit and delivered before date quoted.
Easy to use website... really handy to have made to measure covers... they fitted just as we expected. Excellent service too
Hi Mark, thanks for taking the time to share your experience with Covers&all. We do acknowledge that there is always a scope for improvement, so it would be great if you could share your ideas for a better customer experience. Thanks again.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Ieuan, thanks for taking the time to share your experience with Covers&all. We do acknowledge that there is always a scope for improvement, so it would be great if you could share your ideas for a better customer experience. Thanks again.