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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Fantastic from ordering to delivery.
The bbq cover is better than the company brand one.
Really easy to order. My cushions arrived and I'm really happy with them, great quality too.
Great service and company.
Product is excellent and arrived on time
I ordered 3 cushion covers. 1 was not made to spec and has taken quite a while to sort out a replacement
Really easy to order a custom sized sun sail for the garden. And very good price. Thoroughly recommended.
Using the cushion covers in my van, brilliant fit and great quality!
Made to fit our double egg chair.
Excellent communication re measurements to ensure it was the right fit and cover is fantastic
Thank you
I ordered four floor cushions covers, but gave wrong sizes from two of them. I rang and spoke to a gentlemen, and they was able to change my order as I was lucky enough to get to them before production. Very helpful. Always received email updates on the progress. Would use again. Thank you.
Ordering was really easy- loved the hints about extra on each edge and how to measure.
It came promptly and looks really good. Great cover for our kids sandpit
The product is great and the process of making sure my measurements were accurate was very helpful as it does fit perfect. I just wish I had known how thick the fabric was going to be. It's so heavy and can't be folded up easily. It's far too heavy duty for just covering some outdoor furntiture.
Hi Bill, we appreciate your feedback on the fabrication of the cover. All the specifications of the fabrics are mentioned on each of the product display pages. Also, to know about the approximate weight and other details, you can always contact our 24 X 7 chat or call helplines. In case of any issues with the received cover, please do not hesitate to contact us via raising a ticket from your Covers&all account.
So pleased with the cushion cover we had made for our bench, really good quality, measurements were perfect. The quality of the material was excellent. I would highly recommend this company
I wanted a cover for a square patio table. My understanding of the dimensions were not quite right. Cover & All persisted in making sure that the measurements were absolutely the right ones before they started making the cover. Hey presto! They were right to be persistent as the finished item is perfect. I found their website extremely helpful with diagrams and arrows and pics.
Really happy with the cover.
Easy to use and good quality quick delivery no hassle very helpful lots of choices
Covers &All were very careful to check we had the right measurements on our order which it turned out we didn't! Thanks to their diligence we were able to correct our design and have a cover that fits our treadmill perfectly. Thank you.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date
Hi Benjamin, we regret the inconvenience this has caused you. We conduct a Quality Check on all items before they are dispatched to verify that they are defect-free. It is regrettable that occasionally a flaw goes unnoticed, for which we sincerely apologize. We have flagged this to the concerned department. They will provide the final update on the order as soon as possible. Meanwhile, if you require further assistance, please do not hesitate to reach us via our 24x7 phone or chat helplines. We appreciate your time and business. Thank you for choosing Covers&all.