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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,515
value
72
shipping
73
quality
13,196
This company responds to reviews on average within 0 days

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14,566 reviews

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GB
1 review
0 helpful votes
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Ver good bbq cover.
June 15, 2022

Fantastic from ordering to delivery.
The bbq cover is better than the company brand one.

Date of experience: June 15, 2022
GB
1 review
0 helpful votes
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Great product
June 15, 2022

Really easy to order. My cushions arrived and I'm really happy with them, great quality too.

Date of experience: June 15, 2022
GB
1 review
0 helpful votes
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Great company and service
June 15, 2022

Great service and company.
Product is excellent and arrived on time

Date of experience: June 15, 2022
GB
1 review
0 helpful votes
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UK order
June 15, 2022

No difficulty in placing my order. Received in good time. Good communication

Date of experience: June 15, 2022
GB
1 review
0 helpful votes
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Cushion covers
July 15, 2022

I ordered 3 cushion covers. 1 was not made to spec and has taken quite a while to sort out a replacement

Date of experience: June 15, 2022
Veeni M. — Cover & All UK Rep
over a year old

Hi Benjamin, we regret the inconvenience this has caused you. We conduct a Quality Check on all items before they are dispatched to verify that they are defect-free. It is regrettable that occasionally a flaw goes unnoticed, for which we sincerely apologize. We have flagged this to the concerned department. They will provide the final update on the order as soon as possible. Meanwhile, if you require further assistance, please do not hesitate to reach us via our 24x7 phone or chat helplines. We appreciate your time and business. Thank you for choosing Covers&all.

GB
1 review
0 helpful votes
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3 seater bench cover
June 15, 2022

Very good service and well satisfied with my cover

Date of experience: June 15, 2022
GB
1 review
0 helpful votes
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Great Sun Sail
June 15, 2022

Really easy to order a custom sized sun sail for the garden. And very good price. Thoroughly recommended.

Date of experience: June 15, 2022
GB
1 review
0 helpful votes
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Outdoor cushion covers
June 15, 2022

Using the cushion covers in my van, brilliant fit and great quality!

Date of experience: June 15, 2022
GB
1 review
0 helpful votes
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Covers
June 15, 2022

Very easy ordering process and the covers fitted perfectly

Date of experience: June 15, 2022
GB
1 review
0 helpful votes
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Lovely cover
June 15, 2022

Made to fit our double egg chair.
Excellent communication re measurements to ensure it was the right fit and cover is fantastic
Thank you

Date of experience: June 15, 2022
GB
1 review
0 helpful votes
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Very pleased :)
June 15, 2022

I ordered four floor cushions covers, but gave wrong sizes from two of them. I rang and spoke to a gentlemen, and they was able to change my order as I was lucky enough to get to them before production. Very helpful. Always received email updates on the progress. Would use again. Thank you.

Date of experience: June 15, 2022
GB
1 review
0 helpful votes
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Speedy and high quality
June 15, 2022

Ordering was really easy- loved the hints about extra on each edge and how to measure.
It came promptly and looks really good. Great cover for our kids sandpit

Date of experience: June 15, 2022
GB
1 review
0 helpful votes
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Fabric Used
July 15, 2022

The product is great and the process of making sure my measurements were accurate was very helpful as it does fit perfect. I just wish I had known how thick the fabric was going to be. It's so heavy and can't be folded up easily. It's far too heavy duty for just covering some outdoor furntiture.

Date of experience: June 15, 2022
Veeni M. — Cover & All UK Rep
over a year old

Hi Bill, we appreciate your feedback on the fabrication of the cover. All the specifications of the fabrics are mentioned on each of the product display pages. Also, to know about the approximate weight and other details, you can always contact our 24 X 7 chat or call helplines. In case of any issues with the received cover, please do not hesitate to contact us via raising a ticket from your Covers&all account.

GB
1 review
0 helpful votes
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Table cover.
June 15, 2022

Excellent service, fits perfectly and a good price.

Date of experience: June 15, 2022
GB
1 review
0 helpful votes
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Excellent Service
June 15, 2022

So pleased with the cushion cover we had made for our bench, really good quality, measurements were perfect. The quality of the material was excellent. I would highly recommend this company

Date of experience: June 15, 2022
GB
1 review
0 helpful votes
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None
June 15, 2022

I ordered an item and it arrived. As it's supposed to.

Date of experience: June 15, 2022
GB
1 review
0 helpful votes
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Really pleased with the product.
June 15, 2022

I wanted a cover for a square patio table. My understanding of the dimensions were not quite right. Cover & All persisted in making sure that the measurements were absolutely the right ones before they started making the cover. Hey presto! They were right to be persistent as the finished item is perfect. I found their website extremely helpful with diagrams and arrows and pics.
Really happy with the cover.

Date of experience: June 15, 2022
GB
1 review
0 helpful votes
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Easy to use and good quality quick delivery no hassle very helpful lots of choices

Date of experience: June 15, 2022
Washington
1 review
0 helpful votes
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Stripes
June 15, 2022

I was very pleased with my two outdoor seat covers. They fitted perfectly. Thank you..

Date of experience: June 15, 2022
GB
1 review
0 helpful votes
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Excellent service and product
June 15, 2022

Covers &All were very careful to check we had the right measurements on our order which it turned out we didn't! Thanks to their diligence we were able to correct our design and have a cover that fits our treadmill perfectly. Thank you.

Date of experience: June 15, 2022