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Covers & All Reviews Summary

Covers & All has a rating of 4.6 stars from 3,437 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Covers & All most frequently mention good quality, customer service and fast delivery. Covers & All ranks 8th among Home Decor sites.

service
640
value
33
shipping
33
quality
3,218
This company responds to reviews on average within 0 days

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10,524 reviews
Canada
1 review
0 helpful votes
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Fireplace Cover
September 2, 2022

Quality is good and arrived in relatively short time..

Date of experience: September 2, 2022
Canada
1 review
0 helpful votes
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Patio Chair Covers
September 2, 2022

I had to call & email a few times to discuss the details of my order & everyone I dealt with was very responsive & helpful. Over all a very positive & good experience. Thanks very much.

Date of experience: September 2, 2022
Canada
1 review
0 helpful votes
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Good quality
September 2, 2022

Good quality cover. Was a couple inches too short but it will work

Date of experience: September 2, 2022
Canada
1 review
0 helpful votes
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Very Good product! Fast delivery!
September 2, 2022

Very Good product! Good Service from the beginning to the end! Fast delivery!

Date of experience: September 2, 2022
Canada
1 review
0 helpful votes
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Quality was not what i expected
October 2, 2022

The blinds roll up unevenly, making it hard to turn. The materials does not appear to be of good quality.

Date of experience: September 2, 2022
Veeni M. — Covers & All Rep
over a year old

Hi Mary, as part of our commitment to providing world-class products, we perform a Quality Check on all products before they are shipped to ensure that they do not contain any defects. It is unfortunate that sometimes a defect is not noticed, for which we apologize deeply. We would request you to record a short video depicting the issue and share it with us via raising a ticket from your Covers&all account. Please be assured that we will review and resolve it as soon as possible.

Canada
1 review
0 helpful votes
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Great service!
September 1, 2022

My two patio chairs were a smaller size than the usual. So I ordered custom covers from Covers & All. They even pjonedme to confirm my measurements were accurate. The covers arrived earlier than the expected time of arrival by two days. They fit perfectly and look great! Thank you for your great service. I highly recommend Covers & All for their great products and service.

Date of experience: September 1, 2022
Canada
1 review
0 helpful votes
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Overall I am happy with the process and product. Trying to communicate with customer service to resolve an ordering issue became complicated.

Date of experience: August 31, 2022
Canada
1 review
0 helpful votes
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ORDER/DELIVERY
August 31, 2022

Placing the order with all custom options was very quick and simple to follow, with confirmation of payment and order, delivery with tracking was quick and simple to follow. We will definitely recommend Covers & All to our friends/family and we will definitely use their services/products again in the future.
Very satisfied!

Date of experience: August 31, 2022
Canada
1 review
0 helpful votes
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Pleasantly pleased
August 30, 2022

Excellent website. Easy measurements. I did add even another inch to what was suggested..

Date of experience: August 30, 2022
Canada
1 review
0 helpful votes
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Great ProductsGreat Service
August 30, 2022
Updated review

Great Products
Great Service
I was wanting something very custom and unique - a cover for a telescope...
I drew up a diagram, and Covers & All then sent me their interpretation, it was fabulous... I tweaked it a bit and then they created it - it works very, very well! Thank-you!

Date of experience: August 30, 2022

Always Great!
June 19, 2022
Previous review

Always Great!

Date of experience: June 19, 2022

The constant Pop-ups asking if I needed help were BEYOND...
February 23, 2021
Previous review

The constant Pop-ups asking if I needed help were BEYOND ANNOYING! Always in the way... Yes it's great that you have a chat service - put it in the bottom right out of the way, and pop-up only once - if the client cancels / denies needing help - DON'T POP-UP AGAIN! OMG I must have had to reply 3 times that I didn't want assistance - at least the first lady responded - with "thanks - here to help if you need it" BUT YET it continued to Pop-Up and Pop-Up and POP_UP - seriously if i hadn't already completed most of my choices - I would have gone somewhere ELSE

Date of experience: January 24, 2021
Canada
1 review
0 helpful votes
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The price is good and placing the order was simple. The product ended up being exactly what I wanted!

Date of experience: August 30, 2022
Canada
1 review
0 helpful votes
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Patio furniture cover
August 30, 2022

Easy to order, delivered ahead of scheduled date.
Very good fit, done exactly to the measurements.
Very satisfied with the product and services.

Date of experience: August 30, 2022
Canada
1 review
0 helpful votes
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Love my covers
August 30, 2022

Everything was great however where you put in your measurements is a little confusing but once I got it I got what I wanted

Date of experience: August 30, 2022
Canada
1 review
0 helpful votes
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Almost 2 months of waiting
September 29, 2022

It took almost 2 months to received my spa cover. They had a problem with the shipping companies but with a little communication I got it in time for next year:)
Second time doing business with them and I will keep them in my good list.

Date of experience: August 30, 2022
Veeni M. — Covers & All Rep
over a year old

Hi Partick, we sincerely apologize for the inconvenience this has caused you. This is surely not the ideal experience we want our customers to have. We have checked all the details and can confirm that the order was shipped as per the schedule from our end. Unfortunately, it was lost in transit due to an issue at FedEx's end. We have sent an email to the email address linked with the order with all updates on how to proceed. We would appreciate it if you could respond to us in the same email and let us know how we should continue. Meanwhile, please do not hesitate to contact us via our phone or chat helplines, which are open 24 hours a day, seven days a week. We appreciate your time in reading this and doing business with us.

Canada
1 review
0 helpful votes
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Perfect fit!
August 29, 2022

Picnic table cover looks great and fits perfectly. Thanks!

Date of experience: August 29, 2022
Canada
1 review
0 helpful votes
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Good costumer help
August 29, 2022

Complicated but good assistance.
Extra inches make it way too loose

Date of experience: August 29, 2022
Canada
2 reviews
0 helpful votes
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Pergola cover
August 29, 2022

Quality is good. Excellent service.Im a satisfied customer. Will order again. Thank you

Date of experience: August 29, 2022
Canada
1 review
0 helpful votes
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Fire pit cover
August 28, 2022

Great durable weatherproof cover for out outdoor fire pit, easy site to navigate and shipping was very quick, definitely recommend

Date of experience: August 28, 2022
Canada
1 review
0 helpful votes
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Patio seating covers
August 28, 2022

I ordered these online as I couldn't find replacement cushions for my outdoor dining set so I ordered covers for the cushions I had. They were just what I needed and were a good price.

Date of experience: August 28, 2022
Canada
1 review
0 helpful votes
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Excellent
August 27, 2022
Updated review

They called a couple of times regarding order to make sure everything was ok. There was things that came with the stero cover I wasn't aware of but I love it. Very happy with both purchases. Fire pit cover and stero cover. I would definitely order again. Very happy. Great job!

Date of experience: August 27, 2022

I wanted to order a different cover but I wasn't able...
August 31, 2022
Previous review

I wanted to order a different cover but I wasn't able to pull up the color? So not sure if it wasn't available?

Date of experience: August 1, 2022