website thubmnail of Cover Anything

Cover AnythingReviews 490

2.4

From the business

The leading source for the most protective covers for cars, trucks, SUVs, vans, boats, pontoons, motorcycles, scooters and more!


coveranything.com
Fayetteville, AR, United States
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Cover Anything Reviews Summary

Cover Anything has a rating of 2.4 stars from 490 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Cover Anything most frequently mention customer service, year warranty and return shipping. Cover Anything ranks 41st among Auto Accessories sites.

service
56
value
55
shipping
52
returns
42
quality
54
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26,439 reviews
Laura M.
0 reviews
0 helpful votes
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Fast and easy, very well made too!
October 6, 2018

Fast and easy, very well made too!

Date of experience: October 6, 2018
Halina O.
0 reviews
0 helpful votes
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Very easy..
October 6, 2018

Very easy. Great that I can know that it will fit the car.

Date of experience: October 6, 2018
Steve M.
0 reviews
0 helpful votes
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Like to see the warranty period on the confirmation
September 24, 2018

Like to see the warranty period on the confirmation.

Had a choice of two size options for a boat cover depending on swim platform. Tried asking Chat how to determine which cover was appropriate and they weren't any help. With a guarantee it will fit, I selected one and it was too long. Talked to customer service, it's a "custom cover" and they can't take it back. Will have to have it modified at my expense.

Date of experience: September 24, 2018
Ken S.
0 reviews
0 helpful votes
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Online showed cover with tie down grommets, it had none. It was thinner than I expected. Contacted customer service and requested to send it back. Very helpful and it is being returned.

Date of experience: September 10, 2018
Robert R.
0 reviews
0 helpful votes
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Excellent choices
August 29, 2018

Excellent choices. Easy to order.

Date of experience: August 29, 2018
john b.
0 reviews
0 helpful votes
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Quick and easy
August 13, 2018

Quick and easy. Order came faster then I thought it would. Everything I ordered was in the box. It fits the car very nice.

Date of experience: August 13, 2018
gears F.
0 reviews
0 helpful votes
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Good
August 6, 2018

Good

Date of experience: August 6, 2018
Michael A.
0 reviews
0 helpful votes
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Fit and material will determine my shopping experience.

Does not fit. Too Small

Date of experience: August 6, 2018
Arizona
1 review
6 helpful votes
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KLR cover
August 5, 2018

I purchased a cover for my husbands 2006 KLR for Fathers Day. Based on the website, I purchased the recommended size, all weather cover. When it arrived, it did not fit the motorcycle as was suggested on the website. I received a very quick response regarding my concern, and a reorder for a larger size cover was processed immediately. The new cover fits much better and it has protected his KLR in the elements of our monsoon season without any notice of wear and tear. Overall, I have been very pleased with the customer service from CoverAnything.

Date of experience: August 5, 2018
Donna G.
0 reviews
0 helpful votes
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Excellent quality, fast shipping, would highly recommend!

Date of experience: July 31, 2018
Nick L.
0 reviews
0 helpful votes
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Quick and easy checkout
July 28, 2018

Quick and easy checkout. It only takes about five minutes for one person to cover the vehicle. The cover fits really well, not to snug (you would have a hard time covering your vehicle) and not to loose to where the cover would blow off in winds. The cover itself is some what light weight and seems to be very durable.
I highly recommend this product.

Date of experience: July 28, 2018
Donna J.
0 reviews
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The cover I received was an excellent and well made cover. Unfortunately for me it was a bit too long for my car so I had to return it. I received a full return, minus the cost of shipping. Very pleased.

Date of experience: July 24, 2018
Jerry J.
0 reviews
0 helpful votes
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Easy & fast to order
July 22, 2018

Easy & fast to order. Hope it fits! Got it in a timely manner.

Date of experience: July 22, 2018
George B.
0 reviews
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Perfect and smooth buying
July 21, 2018

Perfect and smooth buying.
1. hard to get tracking to work
2. Took much longer than I thought

Date of experience: July 21, 2018
Joe b.
0 reviews
0 helpful votes
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This was my first purchase
July 17, 2018

This was my first purchase. I found the car cover I needed and experienced a secure, fast checkout! I received my cover quickly and it fits perfect on my Miata. It's also, a nice thicker fabric. Thanks coveranything! You made my first experience with you great!

Date of experience: July 17, 2018
Denise W.
0 reviews
0 helpful votes
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Fast and easy to check out
July 8, 2018

Fast and easy to check out. Love the product and the way it fits.

Date of experience: July 8, 2018
Utah
1 review
2 helpful votes
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I ordered from there website a boat cover that was designed for my boat with an extreme tower. My boat model, size and year pulled up correctly and my tower is made by Extreme.

Great they have my cover in stock was my thought, however this is what they call a custom cover. It does not say that it is a custom cover or that there is no return when ordering this cover. Cover showed up and was excellent quality, but it did not fit. I'm a reasonable person, so I called and asked if I could exchange for one that did fit.

The answer was NO, it was a custom cover and there is not return. I questioned the following: So, how do you expect me to know that the cover is only built for a boat that comes from the factory with a tower? Those explanations are not found in the description for this product, nor are the dimensions of that tower found on the order form. My tower is made by Extreme, so how would I know it will not fit when the description says it is for my boat with the extreme tower and no dimensions?

Would it not make sense for a customer service rep to call when a non-returnable, custom cover is ordered to verify what they are actually ordering is correct? Maybe ask for some pictures and dimensions up front. A couple of detail exchanges could have eliminated this whole issue.

Would it not make sense to offer to modify the cover when a customer has ordered the wrong cover, perhaps at a cost? My customer service rep named Summer simple said, " it is your responsibility to order correctly." Be aware that you must order 100% correct and know what your are ordering or you will end up like me with a $600.00 cover that doesn't fit.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $600.

Preferred solution: Let the company propose a solution.

I didn't like: Customer service and communication.

Date of experience: July 2, 2018
Josh S. Cover Anything Rep
over a year old

Mr. P., As noted in the email you sent to us on May 25,2018, you ordered a cover to fit an "XTreme Tower" when in fact your boat has an "Xtreme Arch". Also included in the email you agree that you ordered the wrong cover. Our support staff continued to work with you regarding this issue, going as far as contacting Chaparral (manufacturer of your boat) and Westland (manufacturer of the cover) to verify where the problem was occurring. Additionally, our website clearly indicates -- via highlighted text -- that the cover you ordered is "Made to Order" and our site also states "due to the custom nature of the product, returns and exchanges are not possible. In the unlikely event of a custom cover arriving damaged or defective, a warranty claim should be filed via the manufacturer's guidelines." Further, in reviewing recorded phone calls, our customer support staff offered to send you additional fabric to assist in having the cover modified to fit the aftermarket arch and that offer was declined. We sell thousands of custom covers, and contacting each customer after their order would not be feasible. However, our customer support department is staffed Monday through Friday, 8AM to 5PM CST. As you know from your calls to us, we answer promptly and are available to answer any question a customer may have. As I'm sure you can understand, accepting returns on custom, made-to-order items is not possible when a customer has ordered for an incorrect boat configuration.

Edward S.
0 reviews
0 helpful votes
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I 've always had a good experience
June 27, 2018

I 've always had a good experience. This will be my 7th cover.Since they are out of new beetle covers I substituted the cover for an AudiTT that fit my 2018 Beetle perfectly.It was a 2003 Audi TT coupe.

Date of experience: June 27, 2018
ANDRZEJ N.
0 reviews
0 helpful votes
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HI!
June 25, 2018

HI! THE COVER WAT I RECEIVED IS TO LONG ABAUT MORE THAN 1 FOOT, SO DO YOU HAVE ANY SUGGEST WAT TO DO,PLEASE.

Date of experience: June 25, 2018
John R.
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I did not receive any instructions on how to install the cover so I called the company and talked to Adrian, a very cordial representative. The cover was VERY large for my pontoon boat so he verified the cover I received was the correct one for my boat. He emailed me the instructions, which we followed. We got the boat covered; however, it is still a VERY large cover and there is a lot of extra material to go around. There is NO way I would be able to drive with the cover attached without the boat becoming a parasail. I am going to keep the cover but for the next one I will probably go back to the original type.

Date of experience: June 17, 2018