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Cover Letter Now

Overview

Cover Letter Now has a rating of 4.1 stars from 4,155 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cover Letter Now most frequently mention great experience, customer service and easy process. Cover Letter Now ranks 6th among Career Advice sites.

service
33
value
11
shipping
3
returns
8
quality
13
How would you rate Cover Letter Now?
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Washington
1 review
0 helpful votes
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I loved using Cover Letter Now
August 1, 2023

I loved using Cover Letter Now. It's hard for me to identify my strengths and pitch them to potential employers. Cover Letter Now provided several options to choose from, each being worded a little differently. The website was so easy to use, and downloading my cover letter was hassle-free. I would highly recommend using Cover Letter Now to anyone looking for employment!

Date of experience: August 1, 2023
Yashira H. Cover Letter Now Rep
over a year old

Hello!

We appreciate you sharing your feedback and rating us 5 stars!

-Cover Letter Now

Ohio
1 review
0 helpful votes
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Summary of Qualifications

Personal Accounting student looking to gain an entry level opportunity within an accounting firm. Skilled with financial statement preparation, accounts payable, accounts receivable and some tax. Trustworthy with money, technical and computer skills including accounting and tax software. Lease?

Date of experience: July 5, 2021
Yashira H. Cover Letter Now Rep
over a year old

Our website offers a basic access account completely free which allows you to download a plain text version, Jessie.

However, upon finishing the document, we also give the option of continuing with our premium features if you are satisfied with the end result. This gives you the ability to print, email or download your documents using our copyrighted templates, but these features are NOT listed within the Basic Access account.

In addition, we do offer a 100% money-back guarantee for our trial fee if you are not completely satisfied!

Washington
1 review
0 helpful votes
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False advertising
August 1, 2022

When you came up on Google search, it said "free" templates. After spending the time to create the letter, I thought it was worth it to go ahead and pay 2.45 to download it, but you should be upfront on your ads.

Date of experience: July 31, 2022
Yashira H. Cover Letter Now Rep
over a year old

Thank you, Elisa, for taking the time to share your thoughts with us.

We’d like to clarify that our basic access accounts allow you to create and download a plain text version using our examples and tips. However, if you would like to download, print or email a professionally formatted version of your new document using our copyrighted templates in a PDF or Word format you’ll need to subscribe first for a small fee which we offer a 14-day trial option.

In addition, we do grant a 100% money-back guarantee for our trial fee if you are not satisfied with the end result!

Kentucky
1 review
0 helpful votes
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Wonderful Program
August 7, 2023

I was struggling with writer's block, and then came across this site. It was a blessing and was so easy to use. I love the edit feature, which allowed me to further tailor my letter unique to me. Definitely worth the purchase!

Date of experience: August 7, 2023
Yashira H. Cover Letter Now Rep
over a year old

Hello!

We appreciate you sharing your feedback and rating us 5 stars!

-Cover Letter Now

Florida
2 reviews
0 helpful votes
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Customer service
July 14, 2017

I think the website was awesome. I like the customer service rep (Juan Morales) very friendly and professional. However it took him forever to cancel my service and I didn't like that at all. It should take that long( 20 mins) to cancel a subscription.
Please work on that!

Date of experience: July 14, 2017
Laura T. Cover Letter Now Rep
over a year old

Hi LaSheila,
Thank you for sharing your experience with Juan, we’ll be sure to pass along your positive review. If there’s anything else we can assist you with just contact us.

California
1 review
1 helpful vote
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Subscription Refund No
October 30, 2017

I forgot to write on my calendar the end of my 14 day trial period and then I was charged $19.95. Called three days later for an adjustment or refund and I was refused the refund of $19.95. One cover letter cost me $19.95, otherwise the service is good.

Date of experience: October 30, 2017
Laura T. Cover Letter Now Rep
over a year old

HI Jimmy,
Thanks for bringing this to our attention, Jimmy. We’re disappointed to know that you’ve had this experience with us and you can rest assured that we are more than willing to assist you with your concern. Shortly, you will receive a direct message so we can look into this situation and protect your privacy. Thank you!

Florida
1 review
8 helpful votes
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I used this service to write an amazing resume and cover letter to land my dream job. I am truly beyond satisfied with this service, as it made an otherwise laborious task very easy! I decided to cancel my subscription only because I felt I no longer needed these services so close to retirement. I contacted a customer service representative (Juan Morales) via chat to assist me with the process, and he was amazing! Friendly, cordial, knowledgable, and made sure I knew every option available to continue with my subscription if I so desired. He was thorough but never pushy and went above and beyond in making the process comfortable and personal. I give Cover-Letter-Now 5 stars, and Juan 6 stars for being a superstar! Thank you for providing this service! I am so glad I took the step I needed to, when I needed to, and it worked so well for me!

Date of experience: February 18, 2017
Laura T. Cover Letter Now Rep
over a year old

Hi Michelle!
Thank you so much for sharing your excellent experience about the Customer Service provided by Juan. We are committed on providing a great customer service, rest assured that you will receive a quality customer service from all our agents at Cover-Letter-Now. Our service is designed to be easy to use without compromising quality of the finished product. We appreciate your detailed and remarkable feedback, it's very important for us.

Oregon
1 review
1 helpful vote
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Highly recommend!
May 29, 2017

This site is awesome and so is their customer service! If you are actively looking for employment, this site is where you want to go! They have tons of resumes and cover letters to choose from! All professional in appearance! Love this site! Ty!

Date of experience: May 29, 2017
Laura T. Cover Letter Now Rep
over a year old

Hi Michelle,
We are thrilled that you were delighted with our Customer service and with our website. We are committed to providing great customer service. Thanks for the feedback, it's very important for us. We wish you the best with your job search.

Virginia
1 review
0 helpful votes
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WOW
August 16, 2021

Most of the time services like these are very generic, but this has been amazing, I can edit on the spot or at the very end, the variety of responses available provides so much opportunity and possibilities, it's great! I even favortied the website on my browser.

Date of experience: August 15, 2021
Yashira H. Cover Letter Now Rep
over a year old

Thank you, Hassan, and a way to make our day, reviews like yours keep us going.

Michigan
1 review
2 helpful votes
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My experience is exactly the same as all of the bad reviews posted! After spending over a half hour building my "FREE" cover letter, the site informed me I had to pay a $1.95 fee! I begrudgingly paid so I could send my resume off. Now 2 weeks later they are taking $39.80 out of my account, which will leave my account negative! DO NOT DO BUSINESS WITH THEM! By the way, the person that responds to every review - what a joke you are!

Date of experience: March 9, 2016
Laura T. Cover Letter Now Rep
over a year old

We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact us directly if you have any further issues. You can send us a private message or email us at customerservice@cover-letter-now.com

Best regards,

Cover Letter Now

Georgia
1 review
0 helpful votes
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Sitejabber is an independent, 3rd party customer rating and review service, that collects valuable customer feedback from actual paying customers of various types of businesses. Once collected, this information is then used to help new potential customers of these businesses to be able to get unbiased feedback, so they can make better decisions about what they buy and who they buy from.

Date of experience: April 18, 2023
Yashira H. Cover Letter Now Rep
over a year old

Hello!

We appreciate you sharing your feedback and rating us five stars!

-Cover Letter Now

Massachusetts
1 review
0 helpful votes
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Great Service
September 27, 2016

Was able to put together a cover letter that landed me a job interview and a job offer. Couldn't have been easier. Did the live chat to cancel with Veronica and she provided exceptional service. Highly recommend

Date of experience: September 27, 2016
Laura T. Cover Letter Now Rep
over a year old

Hi Greg:

Congratulations! Thank you for that amazing review! We are very happy to know that Veronica was able to help you out with everything, we also appreciate you recommending our services. If you need anything else in the future, do not hesitate to contact us.

Best Regards,
Cover-Letter-Now

Texas
1 review
2 helpful votes
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After agreeing to pay the $1.95 for the FREE coverletter I thought I had opted out of the membership when paying for it. HUGE mistake! Checked my account on the 15th day and they had already charged me the $39.80. And they will NOT refund! Its sad this is how people make money these days. Taking advantage of people trying to improve their situations with better employment.

Date of experience: May 4, 2016
Laura T. Cover Letter Now Rep
over a year old

Greetings J M.,

We are very sorry that you feel this way. We are committed to providing great customer service. We take all feedback very seriously. We have sent you a private message so we can assist you with your concern and provide you with a timely resolution in a secure manner. Thanks for the feedback.

Best Regards
Anna
Cover-Letter-Now

Arizona
1 review
0 helpful votes
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Feedback
August 25, 2023

I was curious throughout the whole process of building my cover letter how much the overall cost would be. I appreciate that it wasn't much. Maybe in the future you can show how much cost would be as someone is working on their letter or resume? Just a thought. If you already have that information and I just didn't see it then please disregard. Thank you.

Date of experience: August 25, 2023
Yashira H. Cover Letter Now Rep
over a year old

Hello!

We appreciate you sharing your feedback and rating us 4 stars!

-Cover Letter Now

Iowa
2 reviews
0 helpful votes
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I used Cover-Letter-Now once and thought it was free. To my surprise, I received a $19.95 charge. When I called customer service I spoke to Dana, who was very accommodating and friendly. She helped me cancel the service and even was able to get me a refund. I was also happy with the cover letter and other services.

Date of experience: July 12, 2017
Laura T. Cover Letter Now Rep
over a year old

Hi Pat,
We’re proud to know that Dana, was able to provide assistance with your request. Since we’re committed to providing top-notch customer service, reviews like this one really make our days. Thank you so much!

Texas
1 review
0 helpful votes
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Bait and switch
August 28, 2023

I find it very disheartening when something is advertised as free such as this cover letter and then once you have built it and want to retrieve it there is a cost. Creating it was the free part but obtaining it has a price. I just feel this is underhanded.

Date of experience: July 29, 2023
Yashira H. Cover Letter Now Rep
over a year old

Hello!

Thank you for reaching out to us and bringing this matter to our attention. We sincerely apologize for any inconvenience you may have experienced. Please be assured that your feedback is highly valued, and we are fully committed to resolving any issues you may have. To address your concerns and provide the assistance you need, we kindly request you to contact our dedicated Customer Service Team. They are equipped to provide personalized support and find a suitable solution for you. You can reach out to them using the link below:

Once again, we apologize for any inconvenience caused, and we appreciate your patience and understanding. We are here to assist you in any way we can.

Phone: 844-351-7485
Email: customerservice@cover-letter-now.com
Chat: https://www.cover-letter-now.com/contact-us

As always, we support you as you build a successful career.

-Cover Letter Now

Oklahoma
1 review
0 helpful votes
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Very Very Helpful
July 18, 2017

I accidentally added the resume review. Called customer service and Jose was extremely helpful in refunding my amount. Jose also assisted me in meeting my need in using cover-letter-now in the future. Thanks, Jose it is much appreciated!

Date of experience: July 18, 2017
Laura T. Cover Letter Now Rep
over a year old

Hi Ray, Thank you for sharing your experience with Jose; we’ll be sure to pass along your positive review. If there’s anything else we can assist you with just contact us.

Illinois
1 review
0 helpful votes
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Easy and Efficient
January 7, 2021

I was extremely pleased with my experience using cover letter now. I would recommend this service to anyone looking to create a cover letter that adds a professionalism and effectiveness to any work or career searches with success.

Date of experience: January 5, 2021
Yashira H. Cover Letter Now Rep
over a year old

We appreciate you taking the time to write this review, Trianna, as it will help us provide an even better experience for our users!

California
1 review
1 helpful vote
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Horrible
February 14, 2017

Signed up for a free trial, didn't realize they would just start taking money out of my account, no email confirmations, updates or anything to allow me to know that I was still signed up for something I didn't use. I didn't find it helpful or useful. Contacted them figuring maybe I could get a few free months since I NEVER used it and there was no help. Wouldn't recommend it.

Date of experience: February 14, 2017
Laura T. Cover Letter Now Rep
over a year old

Hi Ashley,
We are very sorry that you received the wrong impression of our free account. The following serves as a guide which may clarify any doubts you may have regarding your account: Our free account gives you the opportunity to try out our service before deciding to purchase. To further our user experience, we provide the option of a 14-day trial for a small fee. When you select our 14-day trial enrollment, it provides all details on screen that after the 14th day it will auto enroll into the monthly subscription service. It also explains, that you can cancel at any given time. This alert is also given when the credit card information is requested where it explains that, unless you cancel, you automatically authorize us to charge your account every four weeks at the current rate of the subscription.
Lastly, when you finish your enrollment process, an e-mail is sent explaining this as well.
We apologize for any confusion this may have risen. Feel free to contact us if you have any further questions or concerns regarding our products and services.

Oregon
1 review
0 helpful votes
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Seamless process with professional results
September 7, 2021

I stumbled across Cover Letter Now doing an online search and hit the jackpot! What an easy process to follow building a professional cover letter using the templates with the ability to customize as needed.

Date of experience: September 2, 2021
Yashira H. Cover Letter Now Rep
over a year old

Thank you for sharing your feedback and rating us five stars!