Cover Letter Now has a rating of 4.19 stars from 4,151 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cover Letter Now most frequently mention great experience, customer service, and easy process. Cover Letter Now ranks 6th among Career Advice sites.
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I was really please with Cover Letter Now. I called to cancel my service and spoke with Boris. He was very polite and understanding. Not only did he cancelled the service for me but I also received my refund and extended time to use the service, if needed. I will recommend this service to anyone I know. Thanks to you Cover Letter Now!
Don't advertise as a "free cover letter" when it's not actually free, and put the price actual price somewhere visible. This is false advertising.
This program is awesome. 3 minutes of your time and you will have an incredible cover letter ready for when your submitting apps. Very professional letters...you will definitely stand out from the rest!
I was really please with Cover Letter Now. I called to cancel my service and spoke with Boris. He was very polite and understanding. Not only did he cancelled the service for me but I also received my refund and extended time to use the service, if needed. I will recommend this service to anyone I know.
Thanks to you Cover Letter Now!
Hello!
Thank you for sharing your positive experience with Cover Letter Now! We're delighted to hear that Boris provided excellent assistance during your cancellation process. We're committed to ensuring customer satisfaction, and it's great to know that Boris was polite and understanding. We appreciate your recommendation and are thrilled to have you as a satisfied customer. If you ever need our services again, we're here for you.
I am young and new to the work force, after recently graduated from university with my Bachelors of Science in Health Sciences. Entering the workforce can be overwhelming, but CoverLetterNow has made it such a breeze, and really helped me stand up against my peers! Highly recommended!
Thank you for sharing your feedback and rating us five stars!
Great prompts to get my letter completed in a short time span. Highly recommend for anyone!
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Site says free cover letter templates but at the end you charge. Very misleading
We’d like to clarify that our basic access accounts allow you to create and download a plain text version using our examples and tips, Teena.
However, if you would like to download, print or email a professionally formatted version of your new document using our copyrighted templates in a PDF or Word format you’ll need to subscribe first for a small fee which we offer a 14-day trial option.
In addition, we do grant a 100% money-back guarantee for our trial fee if you are not satisfied with the end result!.
Very helpful
Thank you for sharing your feedback and rating us five stars, Taylor!
Don't advertise as a "free cover letter" when it's not actually free, and put the price actual price somewhere visible. This is false advertising.
Hello!
Our website offers an entirely free basic access account, allowing you to download a plain text version that can be used to paste on any template or document; you can also download our free templates directly from the following page: https://www.resume-now.com/resume/templates. Lastly, upon finishing your new resume, we allow you to continue with our premium features if you are satisfied with the result. This allows you to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the Basic Access account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial fee if you are not completely satisfied with your order. We invite you to give us another try!
Once again, we apologize for any inconvenience caused, and we appreciate your patience and understanding. We are here to assist you in any way we can.
Phone: 844-351-7485
Email: customerservice@cover-letter-now.com
Chat: https://www.cover-letter-now.com/contact-us
As always, we support you as you build a successful career.
-Cover Letter Now
Excellent Service
Thank you for sharing your feedback and rating us five stars, Raquel!
Great experience
Thank you for the glowing review, Alexander!
Easy to create and less stressful than coming up with words on my own. Several easy formats that I liked!
Easy of doing business - even as an English major I don’t want to think about writing a cover letter!
Hello!
We appreciate you sharing your feedback and rating us 4 stars!
-Cover Letter Now
A painless professional experience; a far superior cover that I could ever have created on my own skills. Thank you for this outstanding product.
Thank you for trusting us with your new cover letter, Grant!
The program was slow, however very easy, great user experience. Help layout what I wanted to say.
Hello!
Thank you for rating us four stars!
-CoverLetterNow
I love it! Took you step by step and give different views on standing out want to say. Its a great help for someone who never done before
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We appreciate you sharing your feedback and rating us 5 stars!
-Cover Letter Now
Awesome templates
Thank you for sharing your feedback and rating us five stars!
I tried this to create a resume for free as a trial and actually got the resume I wanted. I even included a cover letter for a nominal amount of $2+. All of this knowing that there is NO subscription. However, when I checked my credit card lately, I discovered that I was being charged MONTHLY, for 3 months already, for $23.85 each month. I do not think that I need a monthly service for a resume that I will be reusing over and over. When I logged in to the account to check why I am being charged, I saw there that I have a monthly subscription. Prior to calling their representative to clarify this, I checked my emails for receipts or any documentation regarding the billing and subscription. I did not find any. What I found are just notifications of the creation of my resume and the different cover letters that I made. I got suspicious now and I called the website. But before the call, I canceled the "subscription" just so I won't be charged again, and printed the cancellation page. The person I talked to claimed that I have agreed to all the terms and was sent copies of those agreements. I asked if he could forward those to me so I can examine them but he refused and just said that I have copies, in a dismissive way. He offered me to cancel my subscription and I said, "Wait, it's not canceled yet? I just canceled it prior to talking to you." He asked me if I have a confirmation number for the cancellation and I checked my printout. On the supposed cancellation page, it was not really a cancellation but an offer of other options with different amounts and you still have to call them to fully cancel. I pointed out to him that their business is being deceptive by making a client run through hoops thinking he is doing everything right and completely, only to realize later that the steps were intentionally confusing, misleading, and halfway done to disguise their business practices so you will still end up subscribing and not canceling. Never again. Beware.
Products used:
Resume and Cover Letter
Hello!
Thank you for reaching out to us and bringing this matter to our attention. We sincerely apologize for any inconvenience you may have experienced. Please be assured that your feedback is highly valued, and we are fully committed to resolving any issues you may have. To address your concerns and provide the assistance you need, we kindly request you to contact our dedicated Customer Service Team. They are equipped to provide personalized support and find a suitable solution for you. You can reach out to them using the link below:
Once again, we apologize for any inconvenience caused, and we appreciate your patience and understanding. We are here to assist you in any way we can.
Phone: 844-351-7485
Email: customerservice@cover-letter-now.com
Chat: https://www.cover-letter-now.com/contact-us
As always, we support you as you build a successful career.
-Cover Letter Now
They offer a 100% money-back guarantee for the trial fee if the customers is not completely satisfied!
I spoke to two agents from cover letter now and tried to explain my disappointment. They avoid to answer your question and argue with the complete service the money back guarantee is a lie. I have to pay at the end $50 for two cover letters. So be careful with cover letter now.
Tip for consumers:
Do not use this service at all
Products used:
Services
We're very sorry for any confusion, Andres, but after reviewing your account it seems that the trial period expired back in May 2021, meaning that you are not eligible for a refund.
Please know that this policy is only available during your 14-day trial period once this time expires we do not process refunds on any recurring charge as explained in your welcoming email picture and our terms.
With this in mind, if you need any assistance in regards to this matter please contact our Customer Service Team for assistance using the link provided below.
Contact Us: https://www.cover-letter-now.com/contact-us
So quick and easy. Great suggestions!
Thank you for sharing your feedback and rating us five stars!
Instrumentation and Control Engineer/Supervisor / Instructor with approx. 12 years of progressive career history in Oil &Gas, Petrochemical Industries (Construction, Maintenance, Commissioning,). I am highly motivated and enthusiastic individual with my skills in time management, communication and team working. I am seeking an opportunity to enhance my skill set in the field of Instrumentation & Control Engineering and align myself with the company's vision to understand the commercial aspects of an engineer's work.
I am free. Now I am looking job
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We appreciate you sharing your feedback and rating us 5 stars!
-Cover Letter Now
Love this service. My brain was able to rest. =)
Thank you for sharing your feedback and rating us five stars!
Good experience
Thank you for sharing your satisfaction with us, Christopher!
Building my resume and cover letter would usually take days to finish, using this site it only took an hour or two. Thank you!
You are very welcome, Fayeanne, and thank you, and way to make our day, reviews like yours keep us going.
Generalized summaries for each part of the letter that can be edited by the user to fit their specific position, making the process incredibly easier and facilitating a better structure for a cover letter! Highly recommend!
Reviews onsite and referrals from family/friends made it easy to choose Cover Letter Now. Fortuitous to see the reviews first and the references after that only made the process more lucid that this was the site to use.
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We appreciate you sharing your feedback and rating us 5 stars!
-Cover Letter Now
Such a great tool for anyone interested in making a quick and easy cover letter, that still exceeds the employer's expectations! Highly recommend.
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Create a job-winning cover letter in minutes!
From students or entry-level job seekers to experienced executives, our cover letter builder offers jobseekers a fast and easy way to create a cover letter. With pre-written bullet point examples across several industries and recruiter-approved templates, Cover-Letter-Now enables users to download a polished and professional cover letter in minutes.
Since 2005, we’ve helped more than 10,000,000 folks from all over America (and beyond!) discover their career path, build stronger resumes, interview with confidence, and boost their chances of finding the right job in less time.
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We appreciate you sharing your feedback and rating us 5 stars!
-Cover Letter Now