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Jimmy B.

Contributor Level

Total Points
81

1 Review by Jimmy

  • Cover Letter Now

10/30/17

I forgot to write on my calendar the end of my 14 day trial period and then I was charged $19.95. Called three days later for an adjustment or refund and I was refused the refund of $19.95. One cover letter cost me $19.95, otherwise the service is good.

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Laura T. – Cover Letter Now Rep

HI Jimmy,
Thanks for bringing this to our attention, Jimmy. We’re disappointed to know that you’ve had this experience with us and you can rest assured that we are more than willing to assist you with your concern. Shortly, you will receive a direct message so we can look into this situation and protect your privacy. Thank you!

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