Dresses had several issues and was ultimately refunded
Not interested. I want to return an item. Is this really necessary?
Great quality, true to size. Nice material. Fast shipping.
Dress is perfect, express shipping was on time! Thanks so much
Good customer service. Very attentive and call when there is an issue.
Excellent experience. Delivery was fast. The dresses are beautiful, and fit to my size.
The dress is better than i imagine.
Thank you very much.
Easy to order, more beautiful than the photo. My daughter looks like a Princess in it.
Great selection. Received within a week. Dress is gorgeous and I can't wait to wear it!
Great selection, quality products, wide price range, good payment options.
My dress came securely packaged and more beautiful than it looked in the website.
Gown packaged very nicely, came in great condition
I loved my dresses from couture candy. Great prices also! Will definitely order again.
Very easy, fast shipping. Received it in a week exactly.
Easy quick and gorgeous dresses. Runs small though.
I always shop here. Perfect fittings. Very easy to order from the website.
Easy to navigate and get through the checkout process.
Great Experience!
5 Star
Waiting for the dress now it's here
Answer: They will only offer you store credit minus multitude of the penalties regardless of the reason for the return, oh and you will have to pay back the "free" shipping. DO NOT BUY from this company!
Answer: Hello Keelia, may I know your phone number please?
Answer: Absolutely they are authentic, my gown came directly from Daymor the designer.
Answer: Hi Irina! Thank you so much for showing your interest to CoutureCandy! To better assist you with your inquiry, kindly reach our Sales Team at 855-700-4239.
Answer: I feel your pain. I've had the same experience. JUST HORRIBLE COMPANY!
Answer: Hi Keelia, have you contacted one of our representatives? Thanks
Answer: Hi Sabrina, Thank you for your interest in our products. Please be advised that if you placed an order for dresses that is available today, we have a Processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery, for local orders. You may also check our shipping time frame here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi Sonia, Thank you for your interest in our products. Please be advised that if the dress is available today we have a processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery for local orders. You may also check the complete shipping time frames here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi. If you are not completely satisfied with your purchase you may send your item(s) for return within 5 days of receipt. We provide full Store Credit as long as the product is received in new condition. Any original freight/handling cost is deducted from your store credit if shipping was complimentary at checkout. All products on Sale are Final Sale and Not Returnable. You can review the full details here: https://www.couturecandy.com/pages/returns-and-exchanges
CoutureCandy has a rating of 3.4 stars from 2,088 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CoutureCandy most frequently mention customer service, great experience and beautiful dress. CoutureCandy ranks 3rd among Prom Dresses sites.