Making an online purchase was fast and easy. I had trouble applying my store credit to my purchase so I called customer service and they helped me complete the transaction
I had to pay quite a bit extra for expedited shipping and then ithe shipment was delayed a day. The tracking said that a label was printed but the package was not sent out, so that was frustrating. It was first estimated to arrive on a Thursday but didn't arrive until Friday.
Very gorgeous dress. Wore this to my nieces wedding on the 25th of May 2024. All heads turned. Felt and looked like a modern day Cinderella. It was spectacular. This was my second purchase from couture candy and love both purchases. I have already recommended them to friends.
This dress is beautiful! Very pleased with this purchase. It came faster than expected and the dress is not beautiful than on the pictures
This dress was ordered for my niece who is participating in a national pageant as a junior teen. The dress is perfect for her interview session. It is couture, unique and classy with a little bit of sass. The package arrived to her about 4 days after I ordered it & I am so pleased to see the sleeves on the dress were as pictured. Thank you
I felt amazing in this dress. It was comfortable and the picture shows the dress 1000% accurate.
Item was just as pictured. Shipping was quick and sizing and color was accurate. Daughter loved the dress!
My order received promptly, but, did not fit.
Contacted to say I needed to return it for next size and sent it back per your instructions in exchange for next size.
It was an amazing experience shopping with Couture Candy, I was scared at first about shopping for a prom dress online but they made it easy. I got my dress within a week and to me that's the best thing ever. Thank youu
I love Couture Candy because their delivery is always swift and fast!
Good quality, beautiful dress, exactly as described. Quick shipping too!
Everything was so easy and got my dress fast. Did not have any issues at all and the dress was cheaper on this website.
The dress i bought the last time was beautiful. And it fit perfectly!
The dress i bought the last time was beautiful.
I have to admit I was a bit skeptical when reading the reviews. I found this dress in Miami for twice the price and then found the dress on CoutureCandy for a lot less. I was worried that it was a Chinese company that scams you but after speaking with them on the phone, I found out that they were in Las Vegas. I told them my concerns with the reviews and she told me the policies. I took a chance and I am glad I did. The dress arrived and is the same dress I tried on in Miami. The updated me constantly on the tracking and delivery from UPS. The rep I dealt with took all my measurements over the phone. Told me what to order. It came in big, which is what I wanted so I could have it altered locally and make sure it was perfect. I am completely satisfied with my experience and will use them again for my next formal function.
I was pleased with the packing, quick shipping and overall experience. I was hesitant to order online but so glad I did!
Found the exact dress i was looking for and also on sale! Couldn't ask for an easier shopping experience. Had my dream dress within a week!
My experience was simple. I placed an order for a larger size dress that I fell in love with at your site. It was about $20 cheaper on your site, but that's not why I chose your site. I liked that it was free shipping. It was simple. They got here within a week. It's gorgeous just I pictured.
These dresses are gorgeous. Sizes run a little small. Quality is very nice. Excited I found this site.!
Would buy again but go up a couple sizes since it's cheaper for alterations to make smaller than larger
Answer: They will only offer you store credit minus multitude of the penalties regardless of the reason for the return, oh and you will have to pay back the "free" shipping. DO NOT BUY from this company!
Answer: Hello Keelia, may I know your phone number please?
Answer: Absolutely they are authentic, my gown came directly from Daymor the designer.
Answer: Hi Irina! Thank you so much for showing your interest to CoutureCandy! To better assist you with your inquiry, kindly reach our Sales Team at 855-700-4239.
Answer: I feel your pain. I've had the same experience. JUST HORRIBLE COMPANY!
Answer: Hi Keelia, have you contacted one of our representatives? Thanks
Answer: Hi Sabrina, Thank you for your interest in our products. Please be advised that if you placed an order for dresses that is available today, we have a Processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery, for local orders. You may also check our shipping time frame here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi Sonia, Thank you for your interest in our products. Please be advised that if the dress is available today we have a processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery for local orders. You may also check the complete shipping time frames here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi. If you are not completely satisfied with your purchase you may send your item(s) for return within 5 days of receipt. We provide full Store Credit as long as the product is received in new condition. Any original freight/handling cost is deducted from your store credit if shipping was complimentary at checkout. All products on Sale are Final Sale and Not Returnable. You can review the full details here: https://www.couturecandy.com/pages/returns-and-exchanges
CoutureCandy has a rating of 3.4 stars from 2,088 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CoutureCandy most frequently mention customer service, great experience and beautiful dress. CoutureCandy ranks 3rd among Prom Dresses sites.