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CoutureCandy has a rating of 3.9 stars from 2,086 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CoutureCandy most frequently mention customer service, great experience and beautiful dress. CoutureCandy ranks 4th among Prom Dresses sites.
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This online business is such a scam! DO NOT BUY FROM THEM! The dresses are so poorly made that beads were falling off the first one I ordered and the material was all twisted around so didn't fit properly. The returning is a complete joke. I had to pay to ship back and had to within FIVE days in order to get credit. Had to send pics of dress and send codes back and forth which makes it a complete hassle to send back. I did it as after spending $300 I wanted money back only to learn they don't give you a refund store credit only. They deduct shipping fees which are way more than what i paid to have shipped to them. AND you only have a few months to use the credit. So I didn't want them just to swallow up my money so i ordered a dress within the price range just to have something. This dress is awful! The sequence is itchy and it fits so poorly would have to spend more to have it altered. These are not authentic designer dresses. They are knock offs and worst pieces of cheap crap I've ever come across. Their reviews are bull. I have never seen a business with that many stars per customers with misspellings, etc. They make them up. I hope I save someone from this scam!
I had a very pleasant experience. This recent dress was a purchase with a credit I had and I loved the new dress! It was delivered to me right in time for my event and I complimented all night on how great I looked. I am definitely a pleased customer!
I ordered a beautiful silver gray gown and it is absolutely beautiful.
The shipping time was absolutely amazing. Checkout went smoothly. I was excited when you had what I was looking for in stock.
Hard to get an answer regarding a dress on sale, it was in my cart so I bought it & I am very happy with it
Excellent clothes. Didn't realize I could only get a store credit on return and the credit could only be used as a final sale. No return on those items. For those reasons I won't be ordering again.
The size chart is a very good guide, the sewing is of quality, the delivery is fast. Very satisfied with the purchase
Be careful when you are ordering with them, you should give your money then and forget about that because even though you are returning the dresses in good condition they do not want to gave your money back. This s fraud company do not buy anything from them, you will get in trouble :(
This company will scam you. Do not order from them. I have purchased multiple dresses from them and am a good customer. I recently bought a dress and never tried it on. I decided to return it because I didn't like the color and they claimed it was in bad condition and didnt refund me. How is it in bad condition if it was barely touched and never tried on? Please save your time and do not order anything from this garbage company.
Dress was beautiful but to small. My daughter wears a size 6( item description states true to size) items are not refundable
Easy & quick delivery. First time using this site... I would order from them again.
I normally wear a 6, sometimes a 4. I ordered a size 8 dress to make sure the dress fit because I can alter things. The dress won't come close to shutting. The size is closer to a 2/4. The dress is not returnable because it was on sale. This should have been marked as a garment that is sized two sizes smaller than US sizes.
Yes fast delivery, reasonable prices.
Quality product I look forward to ordering g again.
Answer: They will only offer you store credit minus multitude of the penalties regardless of the reason for the return, oh and you will have to pay back the "free" shipping. DO NOT BUY from this company!
Answer: Hello Keelia, may I know your phone number please?
Answer: Absolutely they are authentic, my gown came directly from Daymor the designer.
Answer: Hi Irina! Thank you so much for showing your interest to CoutureCandy! To better assist you with your inquiry, kindly reach our Sales Team at 855-700-4239.
Answer: I feel your pain. I've had the same experience. JUST HORRIBLE COMPANY!
Answer: Hi Keelia, have you contacted one of our representatives? Thanks
Answer: Hi Sabrina, Thank you for your interest in our products. Please be advised that if you placed an order for dresses that is available today, we have a Processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery, for local orders. You may also check our shipping time frame here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi Sonia, Thank you for your interest in our products. Please be advised that if the dress is available today we have a processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery for local orders. You may also check the complete shipping time frames here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi. If you are not completely satisfied with your purchase you may send your item(s) for return within 5 days of receipt. We provide full Store Credit as long as the product is received in new condition. Any original freight/handling cost is deducted from your store credit if shipping was complimentary at checkout. All products on Sale are Final Sale and Not Returnable. You can review the full details here: https://www.couturecandy.com/pages/returns-and-exchanges
Make your special occasions even more memorable with our designer dress collections for different events. Events like prom and homecoming only happen once in a lifetime. Buy your dream prom dress online from our irresistible collection and make some heads turn at the party. CoutureCandy also has a collection of petite prom dresses and plus size dresses to encourage every woman to look and feel her best this Prom season. You can also shop for homecoming dresses at highly discounted rates from our special sale online.
Not just that; we have the perfect dresses for all other events - formal, semi-formal, or casual. Whether it is nights-out with friends, pageants, military balls, charity galas, weddings, or family gatherings, our trendy long dresses, ball gowns, short dresses, cocktail dresses, and other fashionable party dresses will spoil you for choices with their creative designs, stunning colors and unique styles. We also have a stunning wedding collection for both wedding guests as ...