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CoutureCandy has a rating of 3.9 stars from 2,086 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CoutureCandy most frequently mention customer service, great experience and beautiful dress. CoutureCandy ranks 4th among Prom Dresses sites.
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Sexy, elegant, noble. I decided to order a stunning style of dress from this store. As soon as I tried it on I knew it was love at first sight! Dress, wearing which, and in a feast, and in the world.
I had an excellent experience with CoutureCandy. The dress arrived quickly & it's gorgeous! Beautiful fabric & style. Exactly what I was looking for. Thank you!
This website provides fantastic customer service; they were quite helpful and responded to all of my questions. I discovered a wonderful garment here that was much more gorgeous than it appeared in the photo. It arrived sooner than expected! Definitely my new go-to store for my upcoming events.
Quality product excellent price beautiful design great fit
Please do not buy from this company. The return process is horrible. Once they receive the returned item they send you a convoluted computation about how much you will get back which is significantly less than what you paid. The kicker is this is a store credit or nothing option. I opened a dispute with Paypal and Paypal did not help me at all. Rather they made things worse with this company. Once Couture Candy found out about the dispute, they penalized me by revoking my store credit. As a consumer you should never be retaliated against. This whole process started on sept 13th 2021, I have been patient and reached out to this company severally without success. They have my money and the returned merchandise. Today is Jan 17th 2022 and I am yet to be reimbursed by store credit or refund. They owe me $480. Please do not do business with such dishonest people. SHop at Macy's, Neiman Marcus, Bloomingdales, etc that pride themselves on Top Notch customer service.
Ordering process is easy and delivery is fast and the dress is beautiful
I found my dress so easy. Should've shopped here first.
This company is great. I have unfortunately had to send back a few dresses and they have been great! Julie
I was not sure to order from this store, so many fake store. But I am so glad that I did it. Love the dress, the quality, the services. Dress came super faster. This is my new store for now on.
Here I ordered my dress for both proms school and college. I was satisfied with the quality of material the work and price. So always will choose this service.
Easy to navigate and get through the checkout process.
DO NOT order from this store. The measurements are not accurate. The store only provides store credit if you are making a return. IF you are not sure if the dress is going to fit DO NOT ORDER. They are criminals! There final offer was they are going to charge me restocking fee of 25% and charge me for freight fees equally $245. DO NOT SHOP WITH THEM.
Arrived quickly. It's gorgeous and perfect for mother of the bride dress for my daughter's wedding.
I needed a formal dress on a short notice. I chose a dress online, but wasn't sure if it would arrive on time. I called Couture Candy and they were able to estimate the delivery date. It actually arrived before the estimated date.
It's my first time buying for here and I don't regret buying, the dresses come as how they described them in the description and it looks the exact same thing as they show you in their images. Highly recommend and I'm looking forward buying again
Answer: They will only offer you store credit minus multitude of the penalties regardless of the reason for the return, oh and you will have to pay back the "free" shipping. DO NOT BUY from this company!
Answer: Hello Keelia, may I know your phone number please?
Answer: Absolutely they are authentic, my gown came directly from Daymor the designer.
Answer: Hi Irina! Thank you so much for showing your interest to CoutureCandy! To better assist you with your inquiry, kindly reach our Sales Team at 855-700-4239.
Answer: I feel your pain. I've had the same experience. JUST HORRIBLE COMPANY!
Answer: Hi Keelia, have you contacted one of our representatives? Thanks
Answer: Hi Sabrina, Thank you for your interest in our products. Please be advised that if you placed an order for dresses that is available today, we have a Processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery, for local orders. You may also check our shipping time frame here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi Sonia, Thank you for your interest in our products. Please be advised that if the dress is available today we have a processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery for local orders. You may also check the complete shipping time frames here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi. If you are not completely satisfied with your purchase you may send your item(s) for return within 5 days of receipt. We provide full Store Credit as long as the product is received in new condition. Any original freight/handling cost is deducted from your store credit if shipping was complimentary at checkout. All products on Sale are Final Sale and Not Returnable. You can review the full details here: https://www.couturecandy.com/pages/returns-and-exchanges
Make your special occasions even more memorable with our designer dress collections for different events. Events like prom and homecoming only happen once in a lifetime. Buy your dream prom dress online from our irresistible collection and make some heads turn at the party. CoutureCandy also has a collection of petite prom dresses and plus size dresses to encourage every woman to look and feel her best this Prom season. You can also shop for homecoming dresses at highly discounted rates from our special sale online.
Not just that; we have the perfect dresses for all other events - formal, semi-formal, or casual. Whether it is nights-out with friends, pageants, military balls, charity galas, weddings, or family gatherings, our trendy long dresses, ball gowns, short dresses, cocktail dresses, and other fashionable party dresses will spoil you for choices with their creative designs, stunning colors and unique styles. We also have a stunning wedding collection for both wedding guests as ...