Coursera

Coursera intentionally use tactics to trick clients into signing up to subscriptions without knowing what they are doing. When you have a free trial you have access to Coursera Plus. What they don't make clear is that you can have access but you can't have the certificate. It's shows you at the end of the course you will get a certificate but you don't. Then you wonder why you not getting your certificate in searching for the option you are given a window that says if you have Coursera Plus you can have your certificate. But if you on a trial you have been told that you are in fact on Coursera Plus. A link is presented to you while you search for options to get your certificate that says Coursera Plus. Natural response is "I'm on Coursera Plus with my free trial maybe if I click the link I'm confirming I'm on Coursera Plus and I will be able to access my certificate. As soon as you click on it you are billed immediately and the 7 day free trial is terminated. This is after Coursera repeatedly tells you you will NOT BE BILLED until the end of your trial period. They intentionally provide no information about what the consequences are of clicking on the Coursera Plus button. Who would worry about clicking on it if they already have a Coursera Plus trial active? Last thing you would expect after how the clearly say you will NOT BE BILLED under the trial period is over! It's a repulsive and despicable way to do business. It's disgusting that a company like Coursera stoops to such vile lows to get business. I had the last money in my account stolen in a flash. Money I need to pay rent. I appealed to Coursera telling them what had happened and what the circumstances were and I got a big so sorry to bad. So my wife and I now face a uncertain future, with winter here and the shelters full once we are evicted we will be on the streets all thanks to Coursera and their deceptive and repulsive way of doing business. Beware. They don't give a dam about you they will screw you over any chance they get

I was under the impression after signing up that I would be able to take the lectures, assignments, and quizzes and pay for a certificate at a later date. This is not the case. As soon as I took a quiz, and reached the bottom, out came the button to upgrade and pay to have my answers evaluated. Not what I was expecting. Not sure if I will even bother with them any further.

You do not have a job, and you think you could try Coursera courses? Quite wrong! Many of their courses will ask for LinkedIn, HubSpot or similar accounts (and if you try opening them, you will be asked for your job description, firm, even website-impossible to open without these data). There are links for newspaper articles you need a subscription to read. I contacted their customer support, but only got a few of "template" answers "valuing my feedback" before "successfully" closing my case. They said their partners choose what is needed for a course, but Coursera chooses its partners, doesn't it? And could surely set some rules.

This is a corrupt company that will take your money. It is impossible to cancel a subscription or get any type of customer service. You will never be able to chat with anyone. But they will consistently charge you no matter what.

Coursera has been my go-to platform for expanding my knowledge and acquiring new skills in a wide range of subjects. The platform's extensive catalog of courses, taught by top instructors from leading universities and institutions, covers everything from business and technology to arts and humanities. I appreciate Coursera's flexible learning options, allowing me to learn at my own pace and on my own schedule. Moreover, the platform's interactive assignments, quizzes, and peer-reviewed assessments provide valuable feedback and reinforcement of key concepts. With Coursera, I can access high-quality education from anywhere in the world, empowering me to pursue my passions and advance my career.

So I started using Coursera because Microsoft has direct Excel courses there. My first two classes went ok. Unfortunately for my third class the split screen will no longer work and I cannot proceed with any further learning. There are no humans to call or talk to in real time. My time is limited. They blatantly lie and tell you that you can contact support via their site. This is a lie, you just get connected with a boy. The community forums serve no purpose if someone needs help NOW, not a day or weeks from now hoping someone responds. Same with their email. How they stay in business providing such horrible service is a mystery to me.

I'm a university student so I got my courses for free, I have no complaints. I think the level of knowledge I gain from Udemy and Coursera are pretty much the same if I put some effort into it. So in conclusion, pretty good in general, exactly like I'm attending a class in university, except that I pay attention and doesn't fall asleep. But I doubt that only attending a course or a university will guarantee you anything lol.

Coursera provides accessible online learning for all, offering a diverse selection of courses and specializations taught by top instructors from leading universities and institutions. Whether I'm expanding my skills for career advancement, exploring new interests, or pursuing a degree, Coursera offers flexible learning options and self-paced courses to accommodate my schedule. I appreciate the quality of instruction and the interactive assignments that reinforce learning objectives. Coursera has opened doors to new opportunities and enriched my lifelong learning journey.

I had signed up for a free Coursera class and approved a one time $50 charge to get a certificate once the class was completed. 4 months go by and I just noticed I have been charged a monthly fee of $49! I never subscribed for a membership and the class was supposed to be FREE. No clue how or why this recurring charge started. When I tried reaching out to Coursera they said they would look into it. Still waiting to hear back to get my refund. It was like they automatically signed me up for some kind of monthly membership without my permission. Looking online Im seeing a lot of people have had this happen to them! How is this legal?! Im very upset and hoping that I get my full refund for the 4 months of unlawful charges.

I was really enjoying my class in Prompt Engineering for ChatGPT, but when it came time to submit the first assignment, I couldn't enter it. Just simple text, nothing fancy. I got this error message: "Looks like there's an error. The server encountered an internal error. Try the action again or refresh your page. If you continue to see this error please contact support for help."

It's six days since I first emailed customer support. I did everything they suggested, cleared cache and cookies, logged out and back in, sent screenshots, opened the Java console. After doing that, I never heard back.

I've requested a refund. I will never recommend Coursera and will share my experience wherever I can. I'm extremely disappointed. I was very interested in the course and would have been glad to take additional courses. They lost a customer forever with their terrible customer service.

The website wouldn't allow me to cancel the subscription. The website charged me twice and I had to manually write to customer service to cancel the google data analytics certificate. Additionally, every time I tried to remove my debit card information, the system generated an "error code" and wouldn't let me remove my card. Customer support stated they were not able to help me with this request (debit card removal) and I had to e-mail an entirely different department or keep trying ( even though I stated I've tried over ten times). It seems like this is the accepted business model. Highly disappointed and will never use the website again.

Took two courses with Coursera, then had to take time off--they scam you into going into a "program" of seven courses that take WAY TOO long to complete so that they can continue to charge you $$ each month even though you can't finish all of the courses in the time they say you can. Once done, most employers I talked with thought they were a joke--no credit for any courses taken from them transfers or counts for anything. Very disappointing. Spent several months and hundreds of $$ on waste of time. Save yourself from this scam.

If I could give 0 stars, I would. Don't be fooled by the free trial like I was. I decided it wasn't for me, and have been trying for nearly 3 months to cancel it. They are billing me $118/mo. There is no way to cancel it. No email address to contact someone. No phone number to call. No way to escalate it. Only a chatbot with instructions that don't work. NO WAY TO DO IT. I have now contacted my bank and have logged a dispute. I now have to cancel my credit card - and that means all my existing direct debits will be dishonoured while I wait for the new card and transfer it all across to a new card number. All because of Coursera. NIGHTMARE.

I signed up for an ESL certification course with Coursera bec I saw the Arizona State University logo attached and assumed it was a contract with ASU to offer an online course. Paid $45 for the single course, got halfway thru, then was blocked. I was told (via chat) that I had never paid. My bank acct says I paid 1 month ago. Then the rep said I was "upgraded" ON THE SAME DATE and now will be billed monthly. I never chose an upgrade. I just wanted the one course. Coincidentally, I just got my new card from my bank with a different account # -- Good luck collecting, Coursera! I intend to contact ASU to find out if they know their name is being used. The course content was mickey-mouse anyway, and I suspect the "viedos" were staged and not real...

I realized that Coursera has been charging me for 2 months a subscription I NEVER did. So, I guess it was one of those "free trial"things. The problem is that they do not avail on their website a place to cancel. They forward you to a page that tells you to go to "My Purchases" and "under Subscription tag" ask to cancel subscription. When I hit it, it says "No purchases found in your history". Nevertheless, they've just charged $ 49.00 for the THIRD TIME! And don't try to call. They don't answer.

Learning languages section: Chinese and Russian. Are you serious? Funny thing is learning Russian was requirement when the USSR was trying to take over Poland when my mom was going to school and they just wont let up. Sadly it is very obvious that the only languages they offer are from communist countries... and of course they are located in Mountain View. Just another faulty internat company destroying the area I grew up in.

I have an unauthorized charge for $49 from Coursera on my credit card today (Feb-26,2021). I took a free trial of 7 days from Coursera but to my surprise they charged me hefty amount after the trial ended without giving any notification. Problem date: Feb-26,2021 Order Number: #*******

They didn't texted, emailed nothing. Each and every individual holds a right to inform before such actions are being taken. This is just not the way of earning money.

I spent almost 1 hour to read through its help and would expect to find a way to contact them, but it appears they hide them very well. No hot line, no contact number, no place to submit ticket, no email to submit complaint...

Let's speak out this kind of hegemonism and Cheating!

I enrolled in the computer vision course and was very disappointed with Coursera.
There were several problems where I mention the 3 main ones:
1) The content of classes very shallow;
2) An almost complete lack of relation between the contents of the classes and the tests; and finally,
3) No pedagogical support, or communication channel, e-mail, chat, absolutely nothing.

Summary of my impression: I felt myself studying alone, reading a vague material, and experiencing tests that could not be solved based on class.

It is a 5-week course, and I noticed from the drastic drop in participation in the forums that the students, like me, are giving up after the second week.

I enrolled for the Methods and Statistics in Social Sciences Specialization. Right before I enrolled it said that the pricing was 36 euros per month or 144 euros for a 12 month subscription. All these after the first trial week which is free. So I enrolled to the program and 1 week later I try to pay for the 1 year subscription. I see now that the only options I have are either pay 36 euros per month or 176 euros for 6 months! The 12 month option is gone! And there is no way to contact them, they do not give out their email.

I see this as a very unethical way to treat potential students and it very much looks like a scam. So I will not continue with the specialization unless the 12 month option is offered to me again with the price I saw right before I enrolled.