website thubmnail of Course Hero

Course Hero

How would you rate Course Hero?
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Philippines
1 review
0 helpful votes
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Do not apply as tutor
January 2, 2023

I was a tutor. Earned a little and they reported unusual activity and permanently disabled my account before I could withdraw my earnings. Scammers.

Date of experience: January 2, 2023
New York
1 review
0 helpful votes
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Beech-nut
April 27, 2020

Beech-nut case study free of charge for the service of the following is not a concept that is included in the scope paragraph

Date of experience: April 27, 2020
Kenya
1 review
0 helpful votes
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Worst site ever
June 9, 2022

Not paying tutors after work. Mistreating the tutors. Not recommended. Closing tutor accounts with no reasons.

Date of experience: June 9, 2022
Maryland
1 review
1 helpful vote
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Not helpful
October 30, 2021

Not worth what you pay, not even worth the time for the sign up process. Please do not waste your time and money on it.

Date of experience: October 30, 2021
Louisiana
1 review
0 helpful votes
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Sucks
February 26, 2023

Not worth the price. You pay but they have a time limit on the questions u ask every day. Not worth the price.

Date of experience: February 26, 2023
Croatia
1 review
0 helpful votes
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Worst site
October 4, 2022

They deserve negative reviews... full of scams. If you work on this platform then be prepared to loose your hard earned money.

Date of experience: October 4, 2022
California
1 review
5 helpful votes
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I get answers to my course questions from experienced tutors almost instantly. Using the product for over a year and very happy.

Date of experience: October 9, 2019
Florida
1 review
2 helpful votes
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Course hero
May 27, 2020

This is automatic renewal scam! They have been charging my card and will NOT refund your money. Be aware

Date of experience: May 27, 2020
Course H. Course Hero Rep
over a year old

Hi, if you were charged in error, we encourage you to reach out to us with your specific issue at support@coursehero.com

New Jersey
1 review
0 helpful votes
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Not worth your time.
September 10, 2023

Poor selection process for tutors with no actual validation of real-world qualifications. Don't bother.

Date of experience: September 10, 2023
Georgia
1 review
9 helpful votes
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Horrible Website
July 17, 2019

Can't pull up review materials. Pages are blank. Customer service won't refund money. Don't use. Go to Chegg.

Date of experience: July 17, 2019
North Carolina
1 review
0 helpful votes
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Never could find anything I was looking for. Other services like Chegg are one million times better, this is a ridiculous waste of money

Date of experience: November 8, 2022
Connecticut
2 reviews
1 helpful vote
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Never go there. They steal your card information and charge you.
It is the worst website, all thieves

Date of experience: May 3, 2023
Philippines
1 review
2 helpful votes
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Fraud company
March 18, 2021

Banning tutors without proper warning, locking their earnings. Inconsistent policies. Cheating site for students

Date of experience: March 18, 2021
India
1 review
1 helpful vote
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I joined Course Hero as an online tutor. After working for around 2 months, I answered more than 330 questions. Only 4 answers out of 330 answers were marked as unhelpful though answers provided according to me were correct. Course Hero has a policy of reviewing the unhelpful rated answers. So they rated 2 of my unhelpful answers and I recieved warning of submitting 'incomplete' and 'incorrect' answers. As I was confident with my answers, I raised ticket to re-check their quality review. Then I recieved a mail that my account has been revoked and I would not be able to further withdraw any payments for my written answers. I had around $305 in my account that were not paid to me (in my country this amount is enough to survive for 3 months). I lost my hard earned money and Course Hero is not even responding to my mails. On connecting with other tutors on social media I come to know Course Hero has a practice of revoking account of even good tutors after they have worked for 2-4 months and induct new ones.

On reading more about online tutoring, I come to know knot only the tutors but also students are scammed either by incorrect answers from tutors (that are inducted without any background checking) or by not receiving services they were expecting. I feel cheated having worked hard on the platform and not getting paid from them.

Whoever is reading my review, I have 2 points to make with my experience.
1. For tutors: Do not rely solely on tutoring platforms like Course Hero for your complete income as I was cheated for not getting paid.
2. For students: Do not build your concepts based on non interactive tutoring where you do not know about credibility of the tutor.

Date of experience: May 2, 2023
AE
1 review
9 helpful votes
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My concern not attended which I paid for and I haven't received my refund back

They are scammers absolutely

Date of experience: May 28, 2020
Course H. Course Hero Rep
over a year old

Hi, if you were charged in error, we encourage you to reach out to us with your specific issue at support@coursehero.com.

India
1 review
0 helpful votes
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Scammed please help don't use this website, i finished all my life savings on this thing.
Please do not get a membership to this nonsense

Date of experience: July 28, 2023
California
1 review
0 helpful votes
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Very good
March 27, 2020

I use it all the time to help study for my classes. My teachers aren't available to help me when I start doing my homework so this is really helpful.

Date of experience: March 27, 2020
District of Columbia
1 review
0 helpful votes
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I give this 0-1
February 9, 2022

This is the worst website I've ever been to, just to get an answer you have to pay nahhh man I do not recommend this website.

Date of experience: February 9, 2022
Indonesia
1 review
0 helpful votes
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Course trash
October 12, 2022

Trash, everything is hiding behind a paywall. Absolutely trash! Course that absolutely not helping with anything at all

Date of experience: October 12, 2022
Maryland
1 review
10 helpful votes
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No good, it's a scam
August 27, 2019

I signed up for it, after one hour of use, I couldn't find any answers, only questions, and I was charged $39.99 for one hour of use. Total scam

Date of experience: August 27, 2019

Overview

Course Hero has a rating of 1.4 stars from 360 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Course Hero most frequently mention customer service, tutor account and credit card. Course Hero ranks 1067th among Homework sites.

service
184
value
180
shipping
111
returns
133
quality
176
This company does not typically respond to reviews