Cotton Traders

Spent £128 on coats, returned and received £121 back!
Charged for delivery and returns.
In this world of on line buying this is not acceptable.

WOW!
I was clothes shopping online for some men's shorts and pants.
I came across Cotton Traders and liked what they had to offer!
The products seemed to be well represented and although the reviews on the Cotton Traders website were some what poor and there seemed to be many issues with ordering and receiving ordered product I decided to order and trust there may have been some irregularities that were worked out?
I can now add myself to the growing number of people that are chasing their orders to no avail. I did receive a call from Mick from CT on 05/06/2019 from *******263 and he assured me the package would be delivered shortly. And given the current state of affairs with COVID-19 and such, orders are likely running behind.
As of 05/11/2020 no package, so I called again today. No response and when I went to their website, my order number was gone and no response from CT? So now I have the privilege of working with my bank to reverse the charges. Thanks, Cotton Trader I appreciate getting the business!

UPDATE! The package arrived as stated. I should have taken the shipping time into consideration, especially because of distance AND COVID19.
Great product, though the material fades easily. Still, excellent fit and style!

SLOW, RUDE, INCOMPETENT, USELESS. DO NOT USE THEM IF YOU WANT QUICK AND COURTEOUS SERVICE.

I have ordered from Cotton Traders on three occasions over the last year. Once I ordered ten pairs of trousers- all the same style- two pairs were a sixe tto small even thought they were siad to be the right size on the label. A second order for shorts for a holiday took over two weeks to arive by which time I was on the ebach! The third time I ordered from stock a Blazer, a pair of trousers and a shirt. The shirt was out of stock even though the website had siad there were plenty available and the Blazer was still missing a week later so that i did not have it for the funeral I was planning to attend. Their complaints system is also not fit for purpose- requiring complaints to be in writing only; when I did get through to head office on the phone I was assured that I would be called back by customer services but this took four days before I was able to request a re-despatch by 24 hour courier which they refused. They suggested that I should have ordered earlier and I apologised for the fact that my relative had not died earlier to allow time for their delivery system.