I ordered quite a few items from Cotton Traders the first time. They did take a long time to get here, but I wasn't in a hurry. I kept only 2 and returned all the rest over 2 months ago. I have sent email after email by every possible way - thru their website using their "Contact Us" button and just plain emails and tried to contact them by phone asking why I haven't received my credit yet, with no answer to any of my queries. They owe me quite a bit of money. It's like no one works there! I doubt that I will ever see my money credited back. DO NOT ORDER FROM THIS COMPANY!
Dear Pam
We're sorry about the issues you have had. We would be grateful if you could send an email with your order details to Customer_Services@cottontraders.com to enable us to locate your account. This goes directly to our customer service team.
They can then look into this matter and resolve it for you.
Best Regards
Cotton Traders