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William H.

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1 Review by William

Cotton Traders

  • Cotton Traders

“I can't even place an online order!”
9/16/19

Have tried 5 times over 3 days to place an online order. Tried to use both Visa and Am Ex cards. Keep getting "click here to reload the page," but nothing happens! Why should I continue to try?

  • Comments (0)
  • 13.7K Views
Helpful  (2)
Thank you
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Claire F. – Cotton Traders Rep

Hi William

Sorry you are having trouble placing an order. We do from time to time have issues where our payment processes run slower than they should. However this should be intermittent and not something a customer should consistently experience. Our customer service team can help on this one if you're still having trouble - please send them an email at Customer_Services@cottontraders.com and they can help you.

Best Regards
Cotton Traders

William Has Earned 2 Votes

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