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Alvin J.

Contributor Level

Total Points
81

1 Review by Alvin

  • Cotton Traders

5/11/20

WOW!
I was clothes shopping online for some men's shorts and pants.
I came across Cotton Traders and liked what they had to offer!
The products seemed to be well represented and although the reviews on the Cotton Traders website were some what poor and there seemed to be many issues with ordering and receiving ordered product I decided to order and trust there may have been some irregularities that were worked out?
I can now add myself to the growing number of people that are chasing their orders to no avail. I did receive a call from Mick from CT on 05/06/2019 from *******263 and he assured me the package would be delivered shortly. And given the current state of affairs with COVID-19 and such, orders are likely running behind.
As of 05/11/2020 no package, so I called again today. No response and when I went to their website, my order number was gone and no response from CT? So now I have the privilege of working with my bank to reverse the charges. Thanks, Cotton Trader I appreciate getting the business!

UPDATE! The package arrived as stated. I should have taken the shipping time into consideration, especially because of distance AND COVID19.
Great product, though the material fades easily. Still, excellent fit and style!

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Claire F. – Cotton Traders Rep

Dear Alvin

We are so sorry to hear of the issue experienced.

We would be grateful if you could send an email with your order details to Customer_Services@cottontraders.com to enable us to locate your account and investigate this further.

Best Regards
Cotton Traders

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