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Cotton Mill has a rating of 3 stars from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. Cotton Mill ranks 221st among General Apparel sites.
Fast delivery. Great clothes. Shipment did require a signature but only because I ordered a lot of items. Great shop for 100% cotton. Hard to find!
After purchasing 100% cotton sweatshirts, i washed them. Dye from the sweatshirts was apparent in the water, and also an incredible amount of nap came off in the lint trap. I thought this would happen just the first time, or the first few times, but it has continued every time i wash them, hence this review comes some time after ordering. I can't wash them with other clothing, for fear the dye will affect the other clothing. I've asked to return these items but the company would not return or refund. They do not stand behind their products. Do not buy anything from a deceptive company. UPDATE: It is May 21 of 2020. Due to the issues described above, I got rid of all of the items I ordered except one sweatshirt. Almost two years have passed, and the sweatshirt continues to release its DYE. See pictures. The company responded as you can see below, trying to confuse you. I bought 4 sweatshirts and they ALL released their dye. The company is trying to mislead you by saying that my order contained items from various manufacturers. All of the sweatshirts I bought from Cotton Mill were made by the same manufacturer, were all different colors, and were in fact the SAME STYLE. Do not buy from a company or anyone who intentionally tries to deceive. I asked for a refund when it became clear that the dye issue was going to persist. They refused to give me my money back. UPDATE October 21,2020 I noticed that the seller posted a mean-spirited update to their comments to my review, in which they accuse me of using food coloring in the photos. See their response for what it is and... do not buy from this company.
Fast delivery. Great clothes. Shipment did require a signature but only because I ordered a lot of items. Great shop for 100% cotton. Hard to find!
After purchasing 100% cotton sweatshirts, i washed them. Dye from the sweatshirts was apparent in the water, and also an incredible amount of nap came off in the lint trap. I thought this would happen just the first time, or the first few times, but it has continued every time i wash them, hence this review comes some time after ordering. I can't wash them with other clothing, for fear the dye will affect the other clothing. I've asked to return these items but the company would not return or refund. They do not stand behind their products. Do not buy anything from a deceptive company.
UPDATE: It is May 21 of 2020. Due to the issues described above, I got rid of all of the items I ordered except one sweatshirt. Almost two years have passed, and the sweatshirt continues to release its DYE. See pictures.
The company responded as you can see below, trying to confuse you. I bought 4 sweatshirts and they ALL released their dye. The company is trying to mislead you by saying that my order contained items from various manufacturers. All of the sweatshirts I bought from Cotton Mill were made by the same manufacturer, were all different colors, and were in fact the SAME STYLE. Do not buy from a company or anyone who intentionally tries to deceive. I asked for a refund when it became clear that the dye issue was going to persist. They refused to give me my money back.
UPDATE October 21,2020
I noticed that the seller posted a mean-spirited update to their comments to my review, in which they accuse me of using food coloring in the photos. See their response for what it is and... do not buy from this company.
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To clarify, this purchase was made 156 days ago. You purchased 11 garments and claimed ALL had the dye run. That's statistically improbable! We have a single dye run complaint maybe once a month and usually its due to a customer who unintentionally used bleach on their 100% cotton clothing. SO, when you complain in January aout a purchase you made in August... with this outlandish claim that 11 items from 4 manufacturers ALL had bad dyes, of course, we will not return the items. How you wash the garments is not our fault. Try this at any other retailer and they would scan your receipt and simply hand it back to you. We have a reasonable 30 day return policy and we stand by it. I see from your last feedback you left another company that you "posted several negative reviews online. After that, they gave me a refund!". This is a new form of online fraud.
Please stop trying to bribe us with "pay me and I'll remove my review" emails. We won't pay you to remove your food coloring photos.