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Costway Reviews Summary
Costway has a rating of 2.6 stars from 1,176 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Costway most frequently mention customer service, phone number and credit card. Costway ranks 23rd among Marketplace sites.
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Did not get the $10 off additional for joining. Very happy with delivery and getting it in a box that was non descript.
Did not get the $10 off additional for joining.
Ordering was simple, and the product arrived within a few days of ordering
Customer service was very helpful with finding the item and coupons
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
Shopping is easy! Purchase was top notch. Love everything about shopping with Costway!
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
Needed a last minute Christmas gift and found availability on the Costway website. The entire process was seamless and quick from placing the order, receiving updates on shipping and tracking and delivery was earlier than expected. Thank you so much!
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
I searched for a black coffee table on Amazon and got redirected to Costway's website. I clicked to purchase and the pictures as you can see showed a black table. This is a picture from my actual order. I clicked and purchased based on the picture, not realizing the fine print showed brown. This is a misrepresentation of the product. I asked if I could just get the legs exchanged for black ones. They need me to return the entire product at my own cost of $50 or they will give me a $17 refund for inconvenience. The table doesn't my grey and black carpet, nor my dark grey couch. You also cannot return items at warehouse in Guelph. I will never ever purchasing from them again. I do not trust purchasing from their website
Ordered an ice maker, the funds were taken from my credit card. Now the order can't be located (no order Found) is the message when tracking my package. Been 10 days item still not picked up at Best Buy. Not very happy.
Sorry for the inconvenience.
If you are still confused about the use of coupons, please forward your question or concern to our customer support at service@costway.com.
We will solve your problems as soon as possible
Kind regards
Costway inc.
The price was so much more reasonable than other stores. And putting the storage unit together was not tough at all. You will not be disappointed on how it looks.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
The website is easy to navigate. It was easy to place an order and save some money. I received my order pretty quickly.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
Items I have purchased always meet expectations and are as described. I love shopping Costway! Shipping is always faster than expected.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
I didn't pay enough attention to the product description before purchasing. Now I have a product that I can't use. It does appear to be a great item and good quality. It was shipped in a timely manner. Just wish I could use it.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
It was the sae as most of my online orders. Prompt and correct.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
You should probably consider putting the name of the item in your e-mail when you request someone tell you if they received their item, lol. But, yes, it's perfect.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
Order process was easy. Order was received quickly.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
Patio chairs were just as pictured and described. The quality was even beter. Comfy for 6'4" husband!
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
I was looking for a specific picnic table, and my search directed me to this site. This was the first time I ever heard of Costway, but they fit the bill with exactly what I needed, The entire process was simple, from selecting to ordering to payment. I would definitely check them out again if the need would arise.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
Good service from the company but the quality of the merchandise was not as I hoped.
Sorry for the convenience.
If you have any questions, could you please forward your question or concern as well as the order number to our customer support at service@costway.com？
We will solve your problems as soon as possible
Kind regards
Costway inc.
This was a shipment of a replacement chair after one broke.
The replacement arrived in good condition and is working properly.
I thank you for your quick response to my problem.
The agent I worked with was knowledgeable, and nice to talk to.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
Everything was just as described and explained.love cost way products
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
Satisfied with my order over all. Would order from you again in the future.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
From the business
Free shipping & easy return online webshop Costway | Order cheap home & garden furniture, hardware & vehicle tools with premium quality and blowout price.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.