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CostwayReviews 1,176

2.6

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Costway Reviews Summary

Costway has a rating of 2.6 stars from 1,176 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Costway most frequently mention customer service, phone number and credit card. Costway ranks 23rd among Marketplace sites.

service
115
value
103
shipping
104
returns
73
quality
102
This company responds to reviews on average within 13 days

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5,266 reviews

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Colorado
1 review
0 helpful votes
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Good prices and quick shipping
January 4, 2023

So far, so good! Shipping was quick and the products seem to be working. Test of time will tell.

Date of experience: January 4, 2023
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Tennessee
1 review
0 helpful votes
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Washday problem solived!
January 3, 2023

Much easier than I expected to shop for the item I want.

Date of experience: January 3, 2023
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Arizona
3 reviews
0 helpful votes
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These Feet Wont Walk Anywhere
February 2, 2023
Updated review

Perfect match for my furniture and it was right up front when the site opened. BUT... the casters do not fit into the holes they are supposed to go in. Help!

Date of experience: January 3, 2023
Nancy L. — Costway Rep
over a year old

We're sorry that our products did not satisfy you
If you have any questions, please forward your question or concern as well as the order number to our customer support at service@costway.com?
We will solve your problems as soon as possible
Kind regards
Costway inc.


Perfect match for my furniture and it was right up...
December 20, 2022
Previous review

Perfect match for my furniture and it was right up front when the site opened.

Date of experience: December 20, 2022
Michigan
2 reviews
0 helpful votes
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Ice maker
December 31, 2022

Very easy to use. Good quality. The packaging was great and the product shipped quickly.

Date of experience: December 31, 2022
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Pennsylvania
2 reviews
0 helpful votes
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Pretty good, considering
December 31, 2022
Updated review

I placed my order on 12/20 and expected delivery within the 2-5 days stated on the website. Then winter storm Elliot and Christmas intervened. I called customer service on 12/29 (an extremely good experience!) for shipping info--the tracking
Number and carrier. My order arrived on 12/30.

Date of experience: December 31, 2022
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.


Some parts of ordering are hard to understand
January 19, 2023
Previous review

Some parts of ordering are hard to understand. Site is slow to change screens or acknowledge input.

Date of experience: December 20, 2022
New Jersey
1 review
0 helpful votes
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Bar stools
December 29, 2022

So happy they arrived on time, exactly as pictured

Date of experience: December 29, 2022
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Colorado
1 review
0 helpful votes
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Perfect
December 29, 2022

Thanks for getting it here before Christmas! That really made my granddaughter happy!

Date of experience: December 29, 2022
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

California
1 review
0 helpful votes
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Very satisfied customer
December 28, 2022

Order came quickly, despite holiday shipping. The product is awesome, gift receiver loves it.

Date of experience: December 28, 2022
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Arizona
1 review
0 helpful votes
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Great product
December 26, 2022

Great product and quick delivery! Would purchase from Costway again.

Date of experience: December 26, 2022
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Indiana
1 review
0 helpful votes
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3 tier Plant stands
December 26, 2022

The site was easy to navigate. The plants stands were as stated and just what I needed. Super fast shipping, too.

Date of experience: December 26, 2022
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Illinois
1 review
0 helpful votes
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Playpen
December 26, 2022
Updated review

Could not find play pen in search, I got a link.from someone.

Date of experience: December 26, 2022

Could not find play pen in search
December 16, 2022
Previous review

Could not find play pen in search

Date of experience: December 16, 2022
California
1 review
0 helpful votes
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Affordable price and well packed.
December 25, 2022

There are discounts but I don't know how to use them, but it is ok, the price is right.
I owned one and I brought another two as a gift to my friends' kids.

Date of experience: December 25, 2022
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

North Dakota
1 review
0 helpful votes
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Christmas gift
December 24, 2022

Thank you for the prompt delivery of my Christmas purchase. It arrived a few days before Christmas. I ordered the same gift first which I did not receive so I ordered the same one again.

Date of experience: December 24, 2022
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

New York
1 review
0 helpful votes
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Great toddler desk!
December 23, 2022

My two toddlers (1 & 3) both love it! There was no assembly, and it was packed really well so there was no damage when we received it (as noted on other reviews). Would highly recommend this if you want a space saving little desk!

Date of experience: December 23, 2022
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

South Carolina
1 review
0 helpful votes
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Cantilever Umbrella
December 22, 2022

Timely delivery especially during the holidays. Great product and easy to assemble.

Date of experience: December 22, 2022
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Kentucky
1 review
0 helpful votes
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Good Service
December 21, 2022

Quick and easy ordering and delivery. From past experience I knew things would go well and the product would be a quality item.

Date of experience: December 21, 2022
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Florida
1 review
0 helpful votes
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Gift Spa
December 20, 2022

So far so good, as it was a Christmas gift, I have not heard a complaint yet.

Date of experience: December 20, 2022
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

New York
1 review
0 helpful votes
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Good service
December 19, 2022

I have no complaints with Costway, I have purchase many items through them and have been pleaded every time.

Date of experience: December 19, 2022
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Oregon
1 review
0 helpful votes
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Quick accurate
December 18, 2022

Easy experience quick delivery has unusual products

Date of experience: December 18, 2022
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

North Carolina
1 review
0 helpful votes
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Seems ok so far
December 17, 2022
Updated review

Seemed ok, as long as item received in good working order I should have no issues making this a 5 star review. Currently undetermined on item as a Christmas gift so more will tell in about 8 days

Date of experience: December 17, 2022
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.


Seemed ok asa long as item received in good working...
December 6, 2022
Previous review

Seemed ok asa long as item received in good working order I should have no issues making this a 5 star review

Date of experience: December 6, 2022

From the business

Free shipping & easy return online webshop Costway | Order cheap home & garden furniture, hardware & vehicle tools with premium quality and blowout price.


costway.com
Founded in 2008
Fontana, CA, United States