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Costway has a rating of 2.6 stars from 1,176 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Costway most frequently mention customer service, phone number and credit card. Costway ranks 23rd among Marketplace sites.
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Although I'm happy with my items ordered- the instructions for assembling my end tables didn't come in the package. It was very frustrating trying to assemble these end tables without instructions. Costwaydid send instructions through an email but even then the assembling was still very difficult!
Looking for extra storage underneath kitchen countertop and cabinet gave me the space I was looking for a good price.
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Costway inc.
I wanted to buy a sturdy office chair for my son and happened to find Costway through a Google shopping search. I checked the website and the reviews and was pleased with what I found. I was a little reluctant, as I am werry of new websites purchases. I decided to give it a try, and I was very pleasantly surprised by both the product, shipping, and customer service.
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Costway inc.
Love shopping on Cost Way -- great selection, prices and delivery is quick --
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Costway inc.
I love the Kitchen Lockers! It's a great color and matches my kitchen table and buffet perfectly. It takes time to assemble but the instructions are fairly easy to follow. It is very spacious and gives me plenty of extra storage for kitchen items.
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Costway inc.
I love my heater. I wasn't pleased with the carrier that delivered my item, they just threw the box on my top stair, but my heater wasn't damaged even though the box was. Overall I truly love my item
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Costway inc.
Site easy, price good, delivery good, product good and working, thanks.
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Costway inc.
Chair was as described.
Good selection, good prices!
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Costway inc.
Great bed for the cost and Sits high just how I wanted.There is no noise when moving around on the bed.
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Costway inc.
We had a great experience, fast shipping. We needed the item last minute and your company was able to help.
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Costway inc.
Very nice! Good service fast delivery
Very nice! Good service fast delivery
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We are dedicated to providing better products and services to our users.
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Costway inc.
I am a little challenged using order process. Needed chat to complete process.
Sorry for the inconvenience.
If you have any questions, please forward your question or concern to our customer support at service@costway.com?
We will solve your problems as soon as possible
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Costway inc.
I tried to make a purchase earlier and was unable to do so. Had to return and try again. Second time the order went through and was shipped promptly and arrived within time frame identified.
Sorry for the inconvenience.
If you have any questions about signed up and coupons, please forward your question or concern to our customer support at service@costway.com?
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Costway inc.
So far so good.
Get me back when the product arrives. Taking money is easy
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Costway inc.
Pretty good quality interlocking wood grain tiles.
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Costway inc.
This company is the best I've worked with in ages! Their communication is OUTSTANDING and as is their customer service! I'm very happy.
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Costway inc.
I am a new customer but so far verry good I see more thingI want to order so I do so hope all goes well! THE ITEMS ARRIVED IN A TIMELY MANNER. I HAVE NOT OPEN NOR ASSEMBLED, BUT THE PACKAGES LOOK OK...IF A PROBLEM, I WILL LET YOU KNOW!
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Costway inc.
I'm very satisfied and the staff was helpful and was of great assistance
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Costway inc.
I easily found the product I wanted and it had a comparable price with other shopping sites. But it was the $10 off for first time buyers that made it great! Thanks!
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Costway inc.
Easy search and order. Auto fill and $10 off for first time buyers is great! Thanks!
Came so soon that I still not ready to assemble it for our new space. Hopefully it will be fine!
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Costway inc.
Answer: Good luck! Seriously. This company should be shut down! I sent the table set I ordered back, did not get a refund or a replacement. I lost $109.99 I will never order something with this company name on it again!
Answer: Hello, We will send you an email about the tracking number when the items are on its way to you. If you do not receive this email, you can send an email to service@costway.com. Our customer service staff will send you the tracking number. Dorise
Answer: Dear guest, may I know your order number? If you can't find the order number, could you send us your email?
Answer: Yes, we are able to ship to Tennessee, for more information please refer to https://www.costway.com/Shipping-Guide/
Answer: Hi Lory, Thanks for your feedback. Can you provide more details about the problem you're having? I will work with our after-sales team to solve the problem for you. If you can provide more details, please email service@costway.com Greeting, Lily
Free shipping & easy return online webshop Costway | Order cheap home & garden furniture, hardware & vehicle tools with premium quality and blowout price.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.