business logo of Costway

CostwayReviews 1,176

2.6

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Costway?
grey star
grey star
grey star
grey star
grey star

Costway Reviews Summary

Costway has a rating of 2.6 stars from 1,176 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Costway most frequently mention customer service, phone number and credit card. Costway ranks 23rd among Marketplace sites.

service
115
value
103
shipping
104
returns
73
quality
102
This company responds to reviews on average within 13 days

Instant Feedback

5,266 reviews

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
Follow susan N.
Unfollow susan N.
Send Message
Share Review
Report Review

Happy Shopper
January 29, 2023

Easy ordering and quick shipment, very happy shopper

Date of experience: January 29, 2023
Nancy L. Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Missouri
1 review
0 helpful votes
Follow Grace K.
Unfollow Grace K.
Send Message
Share Review
Report Review

Happy with my purchase
January 28, 2023

Very easy to use the website and to checkout your items

Date of experience: January 28, 2023
Nancy L. Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

North Dakota
1 review
0 helpful votes
Follow SANDY G.
Unfollow SANDY G.
Send Message
Share Review
Report Review

Excellent Walker/Wheelchair
January 28, 2023

I cannot walk long distances. This gives me so much more independence. I don't get worn out and want to go home. I'm about 180lbs the chair can hold up to 300lbs I just wish it had arms and was about 2 inches wider. But I just wanted something for long distances and this does the trick. Also it seems sturdy, is easy to fold and unfold. It is made of quality fabric and its nice. I really like the portable bag it comes with. I can carry water bottles and other items. It's very handy.

Date of experience: January 28, 2023
Nancy L. Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Washington
1 review
0 helpful votes
Follow Jordan Q.
Unfollow Jordan Q.
Send Message
Share Review
Report Review

I wasted hours with a virtual chat agent to find the answer myself

Date of experience: January 27, 2023
Nancy L. Costway Rep
over a year old

Sorry for the inconvenience.
If you have any questions, please forward your question or concern to our customer support at service@costway.com?
We will solve your problems as soon as possible
Kind regards
Costway inc.

Maryland
3 reviews
0 helpful votes
Follow Shirley W.
Unfollow Shirley W.
Send Message
Share Review
Report Review

Desk & Chair
January 27, 2023

Quick and easy! Easy to put together and it was perfect in our daughters room. Thank you.

Date of experience: January 27, 2023
Nancy L. Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

California
1 review
0 helpful votes
Follow N. R.
Unfollow N. R.
Send Message
Share Review
Report Review

LOVE it.
January 27, 2023

Excellent. I love this conversation set. It works so well with my existing furniture.
So easy to assemble, it was actually fun. Made well. Fabric seems like it will last.

Date of experience: January 27, 2023
Nancy L. Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

New York
1 review
0 helpful votes
Follow Virginia Y.
Unfollow Virginia Y.
Send Message
Share Review
Report Review

Order Error
February 25, 2023

I thought the original was cancelled so I placed another order. I ended up with two air purifiers but I have decided to keep both of them for future use. Just wanted to let you know this happened.

Date of experience: January 26, 2023
Nancy L. Costway Rep
over a year old

Sorry for the inconvenience.
If you have any questions, please forward your question or concern to our customer support at service@costway.com?
We will solve your problems as soon as possible
Kind regards
Costway inc.

Florida
2 reviews
0 helpful votes
Follow Donna P.
Unfollow Donna P.
Send Message
Share Review
Report Review

Cushioned out door cairs
January 25, 2023

Chairs were exactly what I expected! Good quality and comfortable.

Date of experience: January 25, 2023
Nancy L. Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Illinois
1 review
0 helpful votes
Follow Jonathan C.
Unfollow Jonathan C.
Send Message
Share Review
Report Review

Easy purchase
January 24, 2023

Easy nice service by now pay later. First time using them

Date of experience: January 24, 2023
Nancy L. Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Oregon
1 review
0 helpful votes
Follow Deanna G.
Unfollow Deanna G.
Send Message
Share Review
Report Review

Simple
January 24, 2023

Simple easy arrived without issues. Thank you. My Mom is very happy.

Date of experience: January 24, 2023
Nancy L. Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

California
1 review
0 helpful votes
Follow Judith I.
Unfollow Judith I.
Send Message
Share Review
Report Review

Awesome
January 24, 2023
Updated review

Easy & simple: I was very pleased with this order, because it was easy to find and simple to place an order for the items needed. I received this shipment faster than expected! It was delivered with great quality products.

Date of experience: January 24, 2023
Nancy L. Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.


Easy & simple
January 12, 2023
Previous review

Easy & simple

Date of experience: January 12, 2023
California
1 review
0 helpful votes
Follow Kaelynn O.
Unfollow Kaelynn O.
Send Message
Share Review
Report Review

First order, so happy!
January 22, 2023

Found exactly what I need and had no problem at all.

Date of experience: January 22, 2023
Nancy L. Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

California
1 review
0 helpful votes
Follow Leaser M.
Unfollow Leaser M.
Send Message
Share Review
Report Review

Princess tent
January 22, 2023

100% satisfied. This is the first time I have purchased from costway. The tent is perfect. All as described and easy to put together. Delivered on time. Great prices. I now have been using Costway first.

Date of experience: January 22, 2023
Nancy L. Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Georgia
2 reviews
0 helpful votes
Follow Sharonda H.
Unfollow Sharonda H.
Send Message
Share Review
Report Review

Rolling magnetic whiteboard
January 21, 2023

It was an easy frocess to order the item. The arrival time was fast. The only issue was adent in the board upon arrival. It is not that noticeable, so I was not bothered. I believe it may have been damaged by the postal service. I will definitely order from them again!

Date of experience: January 21, 2023
Nancy L. Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Colorado
1 review
1 helpful vote
Follow Christine M.
Unfollow Christine M.
Send Message
Share Review
Report Review

Delivery during inclement weather
January 21, 2023

The chair was left out in bad snowy weather. The box was soaking wet. The chair was not damaged but could possibly if I didn't noticed it was delivered. Also a notice when a delivery is expected. So I can be on the lookout for the delivery. I have a covered porch about 5' from drop off. Maybe caution your delivery service on responsibility to ensure delivery is not left out of wet inclement weather. Otherwise I am satisfied with both products I purchased.

Date of experience: January 21, 2023
Nancy L. Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Oklahoma
1 review
0 helpful votes
Follow Katherine R.
Unfollow Katherine R.
Send Message
Share Review
Report Review

Promo delivery
January 21, 2023

Delivery came when I was told it would. Company keeps you informed of delivery progress.

Date of experience: January 21, 2023
Nancy L. Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Florida
2 reviews
0 helpful votes
Follow Carl P.
Unfollow Carl P.
Send Message
Share Review
Report Review

First time customer.
January 21, 2023

Easy-to-use. Customer service great. Wife loves her new jewelry box.

Date of experience: January 21, 2023
Nancy L. Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Georgia
1 review
0 helpful votes
Follow Katherine W.
Unfollow Katherine W.
Send Message
Share Review
Report Review

The product I got sucks and need to return it.
February 20, 2023
Updated review

The experience was okay but the product was crap. Had to put a million pieces together for it to fall apart want my money back. And return this crap.

Date of experience: January 21, 2023
Nancy L. Costway Rep
over a year old

Sorry for the inconvenience.
If you have any questions, please forward your question or concern to our customer support at service@costway.com?
We will solve your problems as soon as possible
Kind regards
Costway inc.


Very easy to use
January 8, 2023
Previous review

Very easy to use

Date of experience: January 8, 2023
Pennsylvania
1 review
0 helpful votes
Follow Carl A.
Unfollow Carl A.
Send Message
Share Review
Report Review

Was never informed that my merchandise shipped..
February 19, 2023
Updated review

Easy to order but never kept informed on merchandise.

Date of experience: January 20, 2023

Quick and easy
January 10, 2023
Previous review

Quick and easy

Date of experience: January 10, 2023
Colorado
1 review
0 helpful votes
Follow Jennifer M.
Unfollow Jennifer M.
Send Message
Share Review
Report Review

Fast and Accurate
January 19, 2023

My order shipped quickly and was received in just a couple of days. Happy with the price and quality, too.

Date of experience: January 19, 2023
Nancy L. Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

From the business

Free shipping & easy return online webshop Costway | Order cheap home & garden furniture, hardware & vehicle tools with premium quality and blowout price.


costway.com
Founded in 2008
Fontana, CA, United States