business logo of Costway

CostwayReviews 1,176

2.6

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Costway?
grey star
grey star
grey star
grey star
grey star

Costway Reviews Summary

Costway has a rating of 2.6 stars from 1,176 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Costway most frequently mention customer service, phone number and credit card. Costway ranks 23rd among Marketplace sites.

service
115
value
103
shipping
104
returns
73
quality
102
This company responds to reviews on average within 13 days

Instant Feedback

5,266 reviews

We monitor reviews for authenticity

Vermont
3 reviews
0 helpful votes
Follow Ellyn R.
Unfollow Ellyn R.
Send Message
Share Review
Report Review

Pleasantly surprised
February 16, 2023

First time ordering from this site. Product showed up faster than expected. It was well packaged. Product is exactly as described. No matter what website I visited it seems all these outdoor wicker sets sit low and have low backs, not good for tall people, but I guess this is what I have to live with. Can't beat the price! If it holds up, I will order more.

Date of experience: February 16, 2023
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

New York
2 reviews
0 helpful votes
Follow Joyce D.
Unfollow Joyce D.
Send Message
Share Review
Report Review

Great experience
February 15, 2023
Updated review

It was great shopping at a new site the item was as I expected good price and value

Date of experience: February 15, 2023

It was great shopping at a new site
January 31, 2023
Previous review

It was great shopping at a new site

Date of experience: January 31, 2023
Ohio
1 review
0 helpful votes
Follow Tyler J.
Unfollow Tyler J.
Send Message
Share Review
Report Review

Great product
February 14, 2023

The best prices I found when looking at big ticket items online

Date of experience: February 14, 2023
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Washington
1 review
0 helpful votes
Follow David M.
Unfollow David M.
Send Message
Share Review
Report Review

Good Product
February 13, 2023

Not all of the required hardware was in the box. I had to go out and buy bolts at the local hardware store.

Date of experience: February 13, 2023
Georgia
1 review
0 helpful votes
Follow JULIANA E.
Unfollow JULIANA E.
Send Message
Share Review
Report Review

Nice chair!
February 11, 2023

Fast delivery, good quality and easy to build, came with all the tools!

Date of experience: February 11, 2023
Georgia
1 review
0 helpful votes
Follow Beverly A.
Unfollow Beverly A.
Send Message
Share Review
Report Review

Wrong Item
February 11, 2023

Ordered a table and received a shelving unit. Call customer service and they were AWESOME! Got a discounted price for the wrong item and the right item was delivered in a few days!

Date of experience: February 11, 2023
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Florida
1 review
0 helpful votes
Follow miguel K.
Unfollow miguel K.
Send Message
Share Review
Report Review

Statisfied
February 10, 2023

The item is just as described it arrived in a very well packaged box.

Date of experience: February 10, 2023
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Connecticut
3 reviews
0 helpful votes
Follow Anita T.
Unfollow Anita T.
Send Message
Share Review
Report Review

It was a pleasure to deal with this company not only because what they were selling was as shown but then to be surprised with such super fast shipping.

Date of experience: February 8, 2023
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

New York
1 review
0 helpful votes
Follow Zach B.
Unfollow Zach B.
Send Message
Share Review
Report Review

Helpful sales
February 8, 2023

Quick and friendly. Very friendly and helpful. Delivery not the Greatest with FedEx delays and rescheduling repeatedly though.

Date of experience: February 8, 2023
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Maryland
1 review
0 helpful votes
Follow Virginia H.
Unfollow Virginia H.
Send Message
Share Review
Report Review

Beach chair success
February 7, 2023

Ordering was quick and easy. Chairs arrived within a week. All is good!

Date of experience: February 7, 2023
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

California
1 review
0 helpful votes
Follow michelle P.
Unfollow michelle P.
Send Message
Share Review
Report Review

Treadmill
February 6, 2023

So far so good can't wait to use it daily the bluetooth speaker is a little staticky but i don't plan on using that so it's fine. Love that it fits under my bed

Date of experience: February 6, 2023
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Texas
1 review
0 helpful votes
Follow Eric Y.
Unfollow Eric Y.
Send Message
Share Review
Report Review

Excellent service
February 5, 2023

Both boxes were received timely and in good condition

Date of experience: February 5, 2023
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Colorado
1 review
4 helpful votes
Follow Steven G.
Unfollow Steven G.
Send Message
Share Review
Report Review

I have been waiting a month for a response from Costway's customer service dept. to no avail.
Several attempts made and nothing but crickets.
I would not shop with this very poor business model that is intended to provide a lousy shopping experience.
Wayfair is probably a better option.

Date of experience: February 5, 2023
California
1 review
0 helpful votes
Follow Raymond P.
Unfollow Raymond P.
Send Message
Share Review
Report Review

Great
February 4, 2023

The item arrived in a timely manner.
Everything was in great conditions and the price was very affordable. (:

Date of experience: February 4, 2023
Colorado
1 review
0 helpful votes
Follow Lisa G.
Unfollow Lisa G.
Send Message
Share Review
Report Review

Truck toy box
February 4, 2023

Bought this for mt grandsons birthday. He is going to love it!

Date of experience: February 4, 2023
New York
1 review
0 helpful votes
Follow Ken H.
Unfollow Ken H.
Send Message
Share Review
Report Review

Great Experience
February 4, 2023

Found exactly what I was looking for and received in a timely manner. Product was packaged very well which prevented any shipping damage.

Date of experience: February 4, 2023
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Texas
1 review
0 helpful votes
Follow Teresa Y.
Unfollow Teresa Y.
Send Message
Share Review
Report Review

Great to work with
February 4, 2023

I ordered my product online and it was delivered within the time frame I was given. Packaged very well.

Date of experience: February 4, 2023
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

California
1 review
0 helpful votes
Follow Marilyn D.
Unfollow Marilyn D.
Send Message
Share Review
Report Review

Amazing chair, Amazing price!
January 30, 2023

I have been online shopping for a chair for months. I kept finding the one I wanted and it would be out of stock and I would have to start all over. I found this chair on another site and when to compare it with other retailers. Costway was the best price, variety, fastest shipping, and game me a discount. The chair is perfect for my long days. Thank you!

Date of experience: January 30, 2023
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Illinois
1 review
0 helpful votes
Follow andie B.
Unfollow andie B.
Send Message
Share Review
Report Review

Great!
January 30, 2023

Wonderful quality item, fast shipping time, overall happy

Date of experience: January 30, 2023
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Arizona
1 review
0 helpful votes
Follow Mary T.
Unfollow Mary T.
Send Message
Share Review
Report Review

Fireplace
January 29, 2023
Updated review

At first I was a little worried because I did not get a confirmation tracking number. I reached out to customer service they were very easy and quick to respond. Next day I received my package.

Date of experience: January 29, 2023
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.


Easy to use
January 16, 2023
Previous review

Easy to use.

Date of experience: January 16, 2023

From the business

Free shipping & easy return online webshop Costway | Order cheap home & garden furniture, hardware & vehicle tools with premium quality and blowout price.


costway.com
Founded in 2008
Fontana, CA, United States