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Costway has a rating of 2.6 stars from 1,176 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Costway most frequently mention customer service, phone number and credit card. Costway ranks 23rd among Marketplace sites.
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First time ordering from this site. Product showed up faster than expected. It was well packaged. Product is exactly as described. No matter what website I visited it seems all these outdoor wicker sets sit low and have low backs, not good for tall people, but I guess this is what I have to live with. Can't beat the price! If it holds up, I will order more.
It was great shopping at a new site the item was as I expected good price and value
It was great shopping at a new site
The best prices I found when looking at big ticket items online
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We are dedicated to providing better products and services to our users.
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Costway inc.
Not all of the required hardware was in the box. I had to go out and buy bolts at the local hardware store.
Fast delivery, good quality and easy to build, came with all the tools!
Ordered a table and received a shelving unit. Call customer service and they were AWESOME! Got a discounted price for the wrong item and the right item was delivered in a few days!
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We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
The item is just as described it arrived in a very well packaged box.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
It was a pleasure to deal with this company not only because what they were selling was as shown but then to be surprised with such super fast shipping.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
Quick and friendly. Very friendly and helpful. Delivery not the Greatest with FedEx delays and rescheduling repeatedly though.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
Ordering was quick and easy. Chairs arrived within a week. All is good!
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
So far so good can't wait to use it daily the bluetooth speaker is a little staticky but i don't plan on using that so it's fine. Love that it fits under my bed
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
Both boxes were received timely and in good condition
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
I have been waiting a month for a response from Costway's customer service dept. to no avail.
Several attempts made and nothing but crickets.
I would not shop with this very poor business model that is intended to provide a lousy shopping experience.
Wayfair is probably a better option.
The item arrived in a timely manner.
Everything was in great conditions and the price was very affordable. (:
Bought this for mt grandsons birthday. He is going to love it!
Found exactly what I was looking for and received in a timely manner. Product was packaged very well which prevented any shipping damage.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
I ordered my product online and it was delivered within the time frame I was given. Packaged very well.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
I have been online shopping for a chair for months. I kept finding the one I wanted and it would be out of stock and I would have to start all over. I found this chair on another site and when to compare it with other retailers. Costway was the best price, variety, fastest shipping, and game me a discount. The chair is perfect for my long days. Thank you!
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
Wonderful quality item, fast shipping time, overall happy
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
At first I was a little worried because I did not get a confirmation tracking number. I reached out to customer service they were very easy and quick to respond. Next day I received my package.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
Answer: Good luck! Seriously. This company should be shut down! I sent the table set I ordered back, did not get a refund or a replacement. I lost $109.99 I will never order something with this company name on it again!
Answer: Hello, We will send you an email about the tracking number when the items are on its way to you. If you do not receive this email, you can send an email to service@costway.com. Our customer service staff will send you the tracking number. Dorise
Answer: Dear guest, may I know your order number? If you can't find the order number, could you send us your email?
Answer: Yes, we are able to ship to Tennessee, for more information please refer to https://www.costway.com/Shipping-Guide/
Answer: Hi Lory, Thanks for your feedback. Can you provide more details about the problem you're having? I will work with our after-sales team to solve the problem for you. If you can provide more details, please email service@costway.com Greeting, Lily
Free shipping & easy return online webshop Costway | Order cheap home & garden furniture, hardware & vehicle tools with premium quality and blowout price.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.