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Costway has a rating of 2.6 stars from 1,176 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Costway most frequently mention customer service, phone number and credit card. Costway ranks 23rd among Marketplace sites.
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Delivery was nice, chair was boxed well and chair was pretty easy to install.
I want a refund I never even used the washer I wouldn't oreder anything form they don't want to refund me I want to send back there making it hard
Sorry for the inconvenience.
We will contact the customer service to solve the problem for you as soon as possible.
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Costway inc.
It was good and I found a washer quick
I purchased a ride on tractor from Costway for my 3 year old for Christmas. We finally tried it outside once it was better weather and one of the motors stopped working within a week of use. Costway will not offer any support even though it was purchased just over 3 months ago. DO NOT BUY from this company! Stick with a reliable brand with good support.
Sorry for the inconvenience.
We will contact the customer service to solve the problem for you as soon as possible.
Kind regards.
Costway inc.
This is my first order so I do not have any comparison shopping in order to rate difference.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
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Kind regards.
Costway inc.
I did not get $40 off with first order, Overall customer experience good. Product meets my expectations.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
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Kind regards.
Costway inc.
I did not get $40 off with first order
Always easy. And the products are very nice. I have vacation rental homes and use cost way as my main supplier of outdoor living products I have been very happy with them throughout the years.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
The umbrella was great! Good quality, great price! And arrived quickly!
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
You had the product I wanted, the order process was easy, and your shipping time was exactly what I needed!
Costway is customer conscience and very reliable. The table wiped out a history of receiving damaged products when ordered online.
The table came early, it was easy to unpack and assemble, and most of all I received enough screws and other mounting items.
Thank you Costway, my wife and I were beginning to think we were jinxed!
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
Quick and easy. Great price and quick delivery. Love the product!
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
I really wish I had found this adjustable desk at the beginning of the pandemic. Might not have packed on so many pounds if I'd had the option to stand whilst working. But I have it now and I love it. It glides up and down seamlessly. I did have someone put it together, but there's no reason why a person couldn't do it themselves. I'm just lazy. Which is why I bought the desk.
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We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
Liked free shipping, info on products was clear and comprehensive, wait time for receipt of product was quite short.
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We are dedicated to providing better products and services to our users.
Welcome back to our website again.
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Costway inc.
I don't remember ever giving a 2 -3 stars; I'm pleased w/COST WAY and look forward to receipt of my new order. I will gladly rate my order of the bed frames once I'm able to open and assembly the room is ready for them yet.
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We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
Very easy to order. But saddle I have to return it (wont work for my husband) and am waiting for a email with return label and instructions
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We are dedicated to providing better products and services to our users.
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Costway inc.
Exactly what we ordered... and very quickly delivered!
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We are dedicated to providing better products and services to our users.
Welcome back to our website again.
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Costway inc.
Quick and easy order completion. Displays very light and difficult to read. Please darken print
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Costway inc.
Easy once I became a subscriber. Nice pieces. Now to put it together.
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We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
Every thing went smoothly, hope the quality of the machine is as good as the service.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
This was my first time buying from this company and the website was easy to navigate. I liked that the entire buying process was steam-lined and efficient. I will be back.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
We received the stand in a timely fashion. It was damaged in shipping and are now waiting for replacement parts. The customer service is very responsive. Great experience with them so far.
I ordered 2 patio chairs, received them very quickly and I am very happy with them.
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We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
Answer: Good luck! Seriously. This company should be shut down! I sent the table set I ordered back, did not get a refund or a replacement. I lost $109.99 I will never order something with this company name on it again!
Answer: Hello, We will send you an email about the tracking number when the items are on its way to you. If you do not receive this email, you can send an email to service@costway.com. Our customer service staff will send you the tracking number. Dorise
Answer: Dear guest, may I know your order number? If you can't find the order number, could you send us your email?
Answer: Yes, we are able to ship to Tennessee, for more information please refer to https://www.costway.com/Shipping-Guide/
Answer: Hi Lory, Thanks for your feedback. Can you provide more details about the problem you're having? I will work with our after-sales team to solve the problem for you. If you can provide more details, please email service@costway.com Greeting, Lily
Free shipping & easy return online webshop Costway | Order cheap home & garden furniture, hardware & vehicle tools with premium quality and blowout price.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.