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CostwayReviews 1,176

2.6

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Costway Reviews Summary

Costway has a rating of 2.6 stars from 1,176 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Costway most frequently mention customer service, phone number and credit card. Costway ranks 23rd among Marketplace sites.

service
115
value
103
shipping
104
returns
73
quality
102
This company responds to reviews on average within 13 days

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5,266 reviews

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Missouri
1 review
0 helpful votes
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Will shop again.
March 13, 2023

Delivery was nice, chair was boxed well and chair was pretty easy to install.

Date of experience: March 13, 2023
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Ohio
1 review
0 helpful votes
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I want a refund
April 12, 2023
Updated review

I want a refund I never even used the washer I wouldn't oreder anything form they don't want to refund me I want to send back there making it hard

Date of experience: March 13, 2023
Nancy L. — Costway Rep
over a year old

Sorry for the inconvenience.
We will contact the customer service to solve the problem for you as soon as possible.
Kind regards.
Costway inc.


It was good and I found a washer quick
March 3, 2023
Previous review

It was good and I found a washer quick

Date of experience: March 3, 2023
Canada
1 review
3 helpful votes
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Terrible customer service. Avoid at all costs!
April 12, 2023

I purchased a ride on tractor from Costway for my 3 year old for Christmas. We finally tried it outside once it was better weather and one of the motors stopped working within a week of use. Costway will not offer any support even though it was purchased just over 3 months ago. DO NOT BUY from this company! Stick with a reliable brand with good support.

Date of experience: March 13, 2023
Nancy L. — Costway Rep
over a year old

Sorry for the inconvenience.
We will contact the customer service to solve the problem for you as soon as possible.
Kind regards.
Costway inc.

Michigan
1 review
0 helpful votes
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New customer
March 11, 2023

This is my first order so I do not have any comparison shopping in order to rate difference.

Date of experience: March 11, 2023
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Massachusetts
1 review
0 helpful votes
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3 wheel Walker
March 10, 2023
Updated review

I did not get $40 off with first order, Overall customer experience good. Product meets my expectations.

Date of experience: March 10, 2023
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.


I did not get $40 off with first order
March 30, 2023
Previous review

I did not get $40 off with first order

Date of experience: February 28, 2023
Michigan
1 review
0 helpful votes
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Always easy. And the products are very nice. I have vacation rental homes and use cost way as my main supplier of outdoor living products I have been very happy with them throughout the years.

Date of experience: March 9, 2023
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Texas
1 review
0 helpful votes
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Great 1st Experience With Costway
March 9, 2023

The umbrella was great! Good quality, great price! And arrived quickly!

Date of experience: March 9, 2023
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Missouri
2 reviews
0 helpful votes
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Dependable
March 8, 2023

You had the product I wanted, the order process was easy, and your shipping time was exactly what I needed!
Costway is customer conscience and very reliable. The table wiped out a history of receiving damaged products when ordered online.
The table came early, it was easy to unpack and assemble, and most of all I received enough screws and other mounting items.
Thank you Costway, my wife and I were beginning to think we were jinxed!

Date of experience: March 8, 2023
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Illinois
2 reviews
0 helpful votes
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Great
March 7, 2023

Quick and easy. Great price and quick delivery. Love the product!

Date of experience: March 7, 2023
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Ohio
1 review
0 helpful votes
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I am in love with this desk
March 5, 2023

I really wish I had found this adjustable desk at the beginning of the pandemic. Might not have packed on so many pounds if I'd had the option to stand whilst working. But I have it now and I love it. It glides up and down seamlessly. I did have someone put it together, but there's no reason why a person couldn't do it themselves. I'm just lazy. Which is why I bought the desk.

Date of experience: March 5, 2023
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Minnesota
2 reviews
0 helpful votes
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HAPPY CUSTOMER
March 3, 2023

Liked free shipping, info on products was clear and comprehensive, wait time for receipt of product was quite short.

Date of experience: March 3, 2023
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

California
1 review
0 helpful votes
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I don't remember ever giving a 2 -3 stars; I'm pleased w/COST WAY and look forward to receipt of my new order. I will gladly rate my order of the bed frames once I'm able to open and assembly the room is ready for them yet.

Date of experience: March 3, 2023
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Arizona
1 review
0 helpful votes
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Nice fast service
March 2, 2023

Very easy to order. But saddle I have to return it (wont work for my husband) and am waiting for a email with return label and instructions

Date of experience: March 2, 2023
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Nevada
1 review
0 helpful votes
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Great Job!
February 27, 2023

Exactly what we ordered... and very quickly delivered!

Date of experience: February 27, 2023
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Texas
1 review
0 helpful votes
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Quick and easy order completion. Displays very light and difficult to read. Please darken print

Date of experience: February 24, 2023
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

New York
1 review
0 helpful votes
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3 peice kitchen set
February 24, 2023

Easy once I became a subscriber. Nice pieces. Now to put it together.

Date of experience: February 24, 2023
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Oklahoma
1 review
0 helpful votes
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Portable washer
February 23, 2023

Every thing went smoothly, hope the quality of the machine is as good as the service.

Date of experience: February 23, 2023
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Texas
1 review
0 helpful votes
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Excellent Website
February 22, 2023

This was my first time buying from this company and the website was easy to navigate. I liked that the entire buying process was steam-lined and efficient. I will be back.

Date of experience: February 22, 2023
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Florida
1 review
0 helpful votes
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Quick service and shipping
March 23, 2023
Updated review

We received the stand in a timely fashion. It was damaged in shipping and are now waiting for replacement parts. The customer service is very responsive. Great experience with them so far.

Date of experience: February 21, 2023

Great selection
February 11, 2023
Previous review

Great selection

Date of experience: February 11, 2023
Florida
1 review
0 helpful votes
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2 patio chairs
February 18, 2023

I ordered 2 patio chairs, received them very quickly and I am very happy with them.

Date of experience: February 18, 2023
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

From the business

Free shipping & easy return online webshop Costway | Order cheap home & garden furniture, hardware & vehicle tools with premium quality and blowout price.


costway.com
Founded in 2008
Fontana, CA, United States