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CostwayReviews 1,176

2.6

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Costway Reviews Summary

Costway has a rating of 2.6 stars from 1,176 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Costway most frequently mention customer service, phone number and credit card. Costway ranks 23rd among Marketplace sites.

service
115
value
103
shipping
104
returns
73
quality
102
This company responds to reviews on average within 13 days

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5,266 reviews

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Texas
1 review
0 helpful votes
Follow Carl L.
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Very user friendly. No problems with sale. Good price but it is pressed wood!

Date of experience: March 30, 2023
Nancy L. Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Missouri
2 reviews
0 helpful votes
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Everything seems to have gone well. My order arrived on time and it was easy to setup and start using right away. Thank You.

Date of experience: March 29, 2023
Nancy L. Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

California
2 reviews
0 helpful votes
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Easy and practical
March 29, 2023

Fast and easy to move around the house.
I love it, has rack too place shoes or boxes etc. And two side to hang clothes

Date of experience: March 29, 2023
Nancy L. Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

New York
1 review
0 helpful votes
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First time Costway Customer
March 28, 2023

Customer -friendly, cost-effective, timely delivery

Date of experience: March 28, 2023
Nancy L. Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

New York
2 reviews
0 helpful votes
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Well packaged water bounce slide
March 27, 2023

First time shopper, was quick and I like the Klarna payment options. Haven't set product up yet, will update in the future.

Date of experience: March 27, 2023
Nancy L. Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Oregon
1 review
0 helpful votes
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Excellent customer service
March 27, 2023

Excellent value and selection. I am all atizzy. And I verify costway's suggested review language as accurate: all atizzy indeed.

Date of experience: March 27, 2023
Nancy L. Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Arizona
1 review
0 helpful votes
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Perfect Toddler Gift
March 27, 2023

Super easy to navigate! So many great products! I cant wait to explore the rest of your site!

Date of experience: March 27, 2023
Nancy L. Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Arizona
1 review
0 helpful votes
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Very dissatisfied with delivery procedures
April 25, 2023
Updated review

Box was crumpled on corner and both top and bottom seams were opened. Seat/chair when assembled is exactly what was ordered. Assembly required only one hex wrench that was included.
Satisfied with chair dissatisfied with delivery.

I am satisfied with the product.

Date of experience: March 26, 2023
Nancy L. Costway Rep
over a year old

Sorry for the inconvenience.
We will contact the customer service to solve the problem for you as soon as possible.
Kind regards.
Costway inc.


No BS on site
March 16, 2023
Previous review

No BS on site

Date of experience: March 16, 2023
California
1 review
0 helpful votes
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Calidad de productos
March 25, 2023

Lo mejor me gusta mucho! Excelente servicio! Sus productos son buenísimos.

Date of experience: March 25, 2023
Nancy L. Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Minnesota
1 review
0 helpful votes
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Cute as a button
March 25, 2023

First time user. No problems. Easy order and quick ship. Fair price and quality UTV. Easy to assemble, instructions are somewhat lacking but did OK.

Date of experience: March 25, 2023
Nancy L. Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Texas
1 review
0 helpful votes
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Expectations met!
March 24, 2023

The process was Quick and Easy! Simple ordering with on time deliveries.

Date of experience: March 24, 2023
Nancy L. Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

New York
1 review
0 helpful votes
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Quick delivery, quick set up, thinking of buying another one to add room to my very spoiled pups!

Date of experience: March 22, 2023
Nancy L. Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Washington
1 review
0 helpful votes
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Great variety on items!
March 21, 2023

Since I discovered cost way, I feel so lucky I been found what I need for my newborn baby, and house as well!

Date of experience: March 21, 2023
Nancy L. Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

California
1 review
0 helpful votes
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First time shopper at this site. Smooth process of ordering and tracking the order. Item arrived as expected.

Date of experience: March 19, 2023
Nancy L. Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Nevada
1 review
0 helpful votes
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Broken walker
April 16, 2023
Updated review

I reported this to you & you said I have to make a video of the involved area before Iyou accept the return. I have NO WAY to make a video, so I guess I'm stuck with it. I will not ever buy from you again. Now I have to find someone to repair it

Date of experience: March 17, 2023
Nancy L. Costway Rep
over a year old

Sorry for the inconvenience.
We will contact the customer service to solve the problem for you as soon as possible.
Kind regards.
Costway inc.


Easy peasy
March 7, 2023
Previous review

Easy peasy

Date of experience: March 7, 2023
Ohio
1 review
0 helpful votes
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Quality was great
March 16, 2023

Great price the set was definitely worth the money. The picture shown was exactly what I received couldn't be happier!

Date of experience: March 16, 2023
Nancy L. Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Virginia
1 review
0 helpful votes
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Excellent
March 15, 2023

Easy ordering and great service great merchandise and fast getting the merchandise

Date of experience: March 15, 2023
Nancy L. Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Florida
2 reviews
0 helpful votes
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Very Happy!
March 15, 2023

Great prices! Quality was very nice. Easy to put together except some screws were a little tough. Ended up using our drill to zip them in carefully. Love our new table and chairs.

Date of experience: March 15, 2023
Nancy L. Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

South Carolina
1 review
0 helpful votes
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Very happy
March 15, 2023

Great will shop again my deck looks perfect and it's just what I was looking for

Date of experience: March 15, 2023
Nancy L. Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Georgia
1 review
0 helpful votes
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Not happy
April 12, 2023
Updated review

Very difficult to assemble. Hi call customer service for help and I said they were sending me a video but never sent me the video then where the screws go in there were no stickers to cover up the silver screws which looks terrible against the color of the bamboo stands out like a sore thumb call them about that today and they said 24 to 48 hours before they could tell me if it was supposed to include the stickers not a good experience hope you have better luck than me

Date of experience: March 13, 2023
Nancy L. Costway Rep
over a year old

Sorry for the inconvenience.
We will contact the customer service to solve the problem for you as soon as possible.
Kind regards.
Costway inc.


Easy to navigate site
March 2, 2023
Previous review

Easy to navigate site

Date of experience: March 2, 2023

From the business

Free shipping & easy return online webshop Costway | Order cheap home & garden furniture, hardware & vehicle tools with premium quality and blowout price.


costway.com
Founded in 2008
Fontana, CA, United States