On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Costway has a rating of 2.6 stars from 1,176 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Costway most frequently mention customer service, phone number and credit card. Costway ranks 23rd among Marketplace sites.
We monitor reviews for authenticity
Excellent site. Easy to use. Competitive pricing. Fast shipping.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
Site was easy to navigate. Checkout was simple and quick. Completely satisfied at this point.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
Excited to see whether the order is as great as I hope
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
Online shopping was easy and the discounts applied with free shipping was an added bonus. I can't wait to see my Costway items on my balcony.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
Ordering was quick and easy since I knew what I was looking for. I received my order right away.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
Good co with good hist everything in tact. Super fast delivery. Great products and company. Thanks
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
Site is easy to use, large selection and good prices. Pleasantly surprised with good quality pieces.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
Super easy to order from this company. Delivery was fast and item was better than expected.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
Easy to use so far and easy to install. It started making ice immediately
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
Love all the Patio furniture, can't wait to put it together
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
Great site and easy to use and great chair! Super fast shipping!
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
1st time in store today sales person could not help me with order so i came home and downloaded app which did not work so i went on pc to order i hope i recieve this on time 2-5 days
Sorry for the inconvenience.
We will contact the customer service to solve the problem for you as soon as possible.
Kind regards.
Costway inc.
This chair was so easy to put together and is comfortable. I had ordered a different chair on Amazon and it was a mess to put together and then was uncomfortable with the head rest too high up and couldn't be moved down. I had returned it and ordered this one. The headrest on this one is perfect. It can be tilted and moved up and down. The only downside is I wish the arms were a little longer or further back so when you recline your elbows don't come off the ends (too much gap). Other than that, the chair is great and I recommend it.
Sorry for the inconvenience.
We will contact the customer service to solve the problem for you as soon as possible.
Kind regards.
Costway inc.
Two issues, I ordered as a guest without an account. I never received any order confirmation or any additional contact except this survey. The product was good, but the instructions were very poor...too small to see the detail and lacking proper assembly instructions.
Sorry for the inconvenience.
We will contact the customer service to solve the problem for you as soon as possible.
Kind regards.
Costway inc.
Easy ordering, great selections and reasonable prices!
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
Easy to navigate site with great layout. Products were easy to set up.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
Easy to use, great prices! Fast and secure shipping.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
Tracking package 4 stars; arrived on projected date and in good shape. Quality and appearance are as good as stated in the description and reviews. A $#*! to put together but no different from assembling any other similar item - no missing pieces needed to assemble, all the holes lined up. Very happy with it.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
Very satisfied, so far. Gazebo arrived before time promised, easy to put together.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
Answer: Good luck! Seriously. This company should be shut down! I sent the table set I ordered back, did not get a refund or a replacement. I lost $109.99 I will never order something with this company name on it again!
Answer: Hello, We will send you an email about the tracking number when the items are on its way to you. If you do not receive this email, you can send an email to service@costway.com. Our customer service staff will send you the tracking number. Dorise
Answer: Dear guest, may I know your order number? If you can't find the order number, could you send us your email?
Answer: Yes, we are able to ship to Tennessee, for more information please refer to https://www.costway.com/Shipping-Guide/
Answer: Hi Lory, Thanks for your feedback. Can you provide more details about the problem you're having? I will work with our after-sales team to solve the problem for you. If you can provide more details, please email service@costway.com Greeting, Lily
Free shipping & easy return online webshop Costway | Order cheap home & garden furniture, hardware & vehicle tools with premium quality and blowout price.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.