Costco

Ever since i got my costco card, I've save a few hundred £'s every year. It's been a great experience and really pleased with the quality of the Kirkland brand - it's the same stuff, just cheaper and better.
Shopping in store is a treat too with samples dotted around the site and an amazing returns policy, if I dont like any items.
Overall, really happy with the website where I have purchased a large tv, cctv, and garden furniture, all at a special rate, saving me loads of money.
Great Costco - please keep it up!
Also, please include more US items in the UK... we like chocolate/peanut butter snacks too

I shop at Costco regularly enough for the "executive" program to be worthwhile. Gas prices are close to unbeatable - and I use them around the country. Meat and fish are top bargain if you can use (or freeze) the quantity. Other products are typically best price, but it is important to do at least some price checking. Ultimately, even when quality control issues raise their head the liberal return policy provides solid foundation for customer confidence.

Two incidents. One Costco.com shipped to an old address from ten years ago on a long closed account. Operator said I'd be credited and could re order. No credit ever happened. I drove to the old address and found the residents had received and just held onto it! Next problem with a price, I know now that phone help is useless, so I tried chat. No response. Tried again. No response. Bottom line. Costco is just too much trouble to do business with. My last membership, I went to the store one time in the whole year, as I rarely have an extra hour to stand in line. Store takes too long. Online can't ship and has no usable CSR.

It's always an adventure going to Costco. But you have to be in a good frame of mind when you go there. If you're not in the mood to deal with some crowds, then better not go. But it's amazing how they can get so many huge carts full of stuff through the checkouts so quickly! They really do a great job of hustling and making it easy. Great meats, too. One of the few places I've seen that actually carries "Prime" grade meats. Returns are quick and painless, too. Love this place!

I seriously love so many things about Costco. I've had a membership there for at least 10 years. The quality of their products is fabulous. However, if something does not work like its supposed to I never worry when I make my purchase there. They have the best return policy no questions asked. I will buy things there just for that reason alone versus another store, but the prices are usually unbeatable when looking at more expensive items too so it's an all around win to buy there. Even though you pay for the membership the savings at their gas station alone are worth the price of the membership. Will be a customer for life!

Placed an order 9/5 before noon local time - site said 2 business days for delivery so 9/7 which came and went with no delivery and no updates on the Costco website. Called Costco on 9/8 - was given an earful of nonsense by Navasha C. "well Monday was Labor Day" and "other customers orders were also delayed" but no explanation for the lack of communication. The order finally shipped 9/8 end of day via FedEx Home - their slowest service. Hopefully it will be delivered today so 4 business days to deliver vs the promised 2.

With incredibly stupid people in this nation who do not understand how simply wearing a mask can improve our odds of overcoming a deadly pandemic, I am pleased and heartened to see that Costco has ramped up their mask policy requiring those with medical conditions to at least wear a face shield. With an ignorant sister in law who believes the pandemic is a political "hoax" I am sure intelligence-challenged people like her will avoid Costco. But luckily for the rest of us, these people never shop at Costco (their loss) anyway!

Recently let me Sam's Club membership expire from all the hype I had heard about Costco. While I the variety of items is fantastic and prices are not bad. The checkout lines are absolutely horrible, lines running half way the store. It tempts me to cancel my Costco membership and go back to Sam's Club. Recently they (Sam's Club) developed a "Scan & Go" app for android (maybe IPhone as well) where you scan the items barcode you want, and when you are finished you pay on your phone. Then show e-mailed receipt to individual that reviews receipts as you are leaving and you skip the horrendous checkout lines.

Costco, you need something like this, sooner the better.

Costco is great for a reason that many other retailers now fail to understand. Costco is hitting on all cylinders for the traditional retail attributes of product, price & service. It is truly a worry-free shopping experience from all angles. They carry high quality products that are priced super-competitively and have generous return policies when products don't perform as expected. There is a reason why Costco attracts such a high % of high income shoppers.\

We've purchased our last three TVs at Costco and will be purchasing any computers or electronics there without shopping other retailers.

My husband and I have a premium membership and each have a card. Our 17 year old biological daughter helps out with the grocery and running errands since we have 6 foster and adopted kids that are busy. The last time she went she got yelled at the greenwood Indiana Costco for using my membership when her id has our address and same last name. It is extremely inconvenient. I understand the issue of trying to crack down on everyone using passes but this is insane.

Costco prides itself in providing quality & value. That may be the case with much of their produce in general but— Definitely not so so when it comes to their car and home insurance. Their insurance is a rip off. They will provide you — an attractive quote to grab your business but, 6 months later at renewal they will get you with much higher quotes. No thank you, taking my business elsewhere.

Do your research.

Costco has one of the most uncomfortable shopping experiences.
You have to show your card half a billion times to shop...
I can understand presenting your card when you come in but now they have someone at self check out asking to see your card, which makes absolutely no sense since I can't scan an item without scanning my card. Then you get shopped out the door and your items get counted before leaving... Their system will make you feel like a criminal.