The only thing they say is if you pay in cash or card if you pay in card they kick you off the line for food if you stand by they will assault you to move you away from the line i should have called the police on them
Costco is a wonderful place to buy. Yesterday I bought starbucks dark roasted coffee beans. I know when coffee is dark. When it says dark, I thought it was darker brown. This was real black. When I test the coffee, it was such the worst coffee I have ever sipped. It is over roasted. I wish could bring it to Costco and get refund.
I, a 17-year-old, was getting a sample and the worker asked where my parents were so then I pointed to my mother who was on the other end of that section. She then told me to put the food down in a very condescending tone because my mom wasn't with me. I told her I was 17 and she gestured for me to take it secretly. I agree that I don't look that old, but I think I look old enough to know what I can/cannot eat. I hope you knock some sense into your workers, or even better- fire the ones that are dumb as $#*!. But other than that, I absolutely love everything else about this fine establishment.
I had a horrible experience with squaretrade, I paid for the coverage for my TV but when I try to make a claim to made me do a lot of things but they were happy to take my money. While they take my money they don't help their customers. They are behind the curtain and they don't care about their customers. If you are intrested in buying squaretrade do your first.
We ordered appliances and a bedroom set in two different orders (totaling over $10k). After sending weekly emails for three months for us to be patient, we were told the appliance order was cancelled and now everything is out of stock.
For the bedroom set, they did deliver some parts, but not the bed. So we are putting the mattress directly on the floor. When I called in again after another two weeks, they said that is out of stock too and that they can come pick up the rest of the bedroom set and give us a refund. They scratched up our walls during delivery. We paid a drywaller to come fix it, but I don't want them to take them all out again cause I don't trust that they won't scratch up our walls again. We're more than a little unhappy with the process.
Very disappointed with customer service dealing with my refrigerator order.
Placed on 7/6/20, first estimated delivery date was 12 to 15 days and as of today 45 days and no one knows when I am going to receive it! I canceled my order today and it seemed like a great relief for them... After over 20 years with Costco, I saw the worst customer service ever and they blame it on the COVID!
The 1st set of appliances for my kitchen that I was going to order from Costco I added to my cart online and within 2 days it was no longer available even though their website said it would be available for over a month. So I ordered another set of appliances that were supposed to be delivered within 2 weeks of the order. I look online and their website says I already received them. Then I called Costco and they told me that the order was canceled. Then they figured out that their system was indicating the wrong information. They told me that my appliances were back ordered an additional 3 weeks. This puts me out of my new house for another 3 weeks. They were not willing to do anything for me. They barely even said that they were sorry. Where is the customer service? Don't order from Costco. They are terrible.
I admit, I come out of Costco loaded up with stuff I didn't come to buy, but on balance, my family has saved hundreds of dollars a year, mostly on food, vitamins, cleaning products, and office supplies.
This chain of club retailers is the best of its kind. Their products are top of the line and the stores look neat and clean. The fresh department and the meat department are very clean, open to the view of the public and the staff is very friendly. But they are expensive and keep charging more for memberships.
The prices for the amount that you're forced to buy are not worth it, the storage of the product and the cost of the product are not worth it... When you purchase from a warehouse you would expect to save, but it doesn't seem so...
I have tried three times now! I have never before been told by a site after I ordered something that my order has been canceled! Not only do I put this stuff in my budget, but I expect it and plan around it! Do not use this site if you are not a COSTCO member! You will get F'ed!
From gas to clothes to food to hardware to electronics... I shop here once a week. I've returned several items over the years and never had any issues. I can't complain about anything really... parking is nice and wide, staff are courteous, products are great for the most part. Employees are free to unionize.
I just walked out from Costco at Millenia in Orlando, FL. And it was raining so bad so I wanted to come back to the store and denied me the entrance because I had 3 items with my receipt the supervisor Ramon said that I can't get in again with merchandise. And I told him that they don't want me to buy more stuff and that it was ridiculous when you have the receipt and the don't let you come back.
Had a death in the family, and we were kindly given Costco's Chicken Enchilada dinner by a friend as a dinner. If you like lots and lots of salt, you will really enjoy this. If not, don't get near it.
I feel that Costco really gets their products. The Kirkland stuff if on par with the top band brands. Their return policy is superb and the pricing is excellent. I just wish they gad free return shipp.
Two times recently I wasn't charged for items, which the checker caught at the door, I returned to the register and paid.
Well today on my way out I noticed they charged for two chickens on my BOS, I only had one in my cart. So I preceded out and the checker didn't see that I was charged for eight items, not seven. At this point I told her to count again, she was wrong.
The attitude that I received was, its ok for Costco to overcharge.
Went to the Costco more than a month ago, asked them about tires that I need. The guy said that he needs to order it because they don't have them in the warehouse, he also gave me a printed price for the tires with installation which was $878. I said ok let me think about it and left. After I saw that Costco offering $150 discount on the tires I need so I went there with a piece a paper to the same guy but guess what? My tires with $150 discount now cost a $848? Wow, what are ashamed situation. So here's the thing, Costco before they put a big sign of the discount they raised prices, I'm so pissed and angry i have a membership with them for over 16 years never thought that they are so BIG CHEATERS! Even if I have to pay for my tires more than that I will not go and buy in Costco! CHEATERS!
I ordered a refrigerator from Costco in April. After waiting a month they scheduled a delivery. I had a contractor and plumber standing by in case they had to make a modifications to make it fit. An hour before the scheduled delivery, they called and said they couldn't find it. After several days I finally talked to a supervisor who said indeed it was lost and ordered another on an expedited basis. The second one arrived and it wouldn't fit because the published specifications were in error. The installation tom set up an appointment for the following week and placed the refrigerator in my family room. The day comes and no installation crew. No one knows anything about it. I don't know who to call... no one knows anything and I'm sitting with a refrigerator in my family room. Never again Costco.
I have a big family of 8 and we decided to finally get a Costco membership, love the customer service, it does suck we like a lot of different breads and Everytime we get it from here it gets moldy real fast we have no problems elsewhere when we buy it. Buy at your own risk
Ordered early on the 20th (Thursday, June 2019), paid extra for 1-2 day shipping. Nope! Maybe on the 25th (Tues)? Costco allows 24 hours to process your order, do not work Sat or Sun... did not process the order till Mon (24th) and we still don't know when it will arrive. Just be aware. They are not Amazon. But, if you have time to wait... great.
Answer: Go to. Costco.com and after you give them your zipcode you will be given locations of warehouses near you with phone numbers. The website will link you to a lot of information about Costco.
Costco has a rating of 2.5 stars from 1,515 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Costco most frequently mention customer service, credit card and next day. Costco ranks 200th among Grocery sites.